Posted:3 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


  • Make

    outbound calls

    to prospective students and clients interested in

    study abroad / visa consultation services

    .
  • Handle

    inbound queries

    related to visas, admissions, and immigration procedures.
  • Explain services such as

    student visa guidance, documentation support, and country-specific immigration pathways

    (Canada, New Zealand, etc.).
  • Maintain an updated record of

    leads, inquiries, and follow-ups

    in the CRM system.
  • Schedule

    appointments

    for students with education counselors or visa experts.
  • Follow up on leads generated through

    webinars, events, and online campaigns

    .
  • Provide accurate information on eligibility criteria, courses, universities, and visa processes.
  • Assist in resolving basic client concerns and escalate complex queries to senior counselors.
  • Achieve daily/weekly/monthly

    call and conversion targets

    .
  • Contribute to

    building trust and long-term relationships

    with clients.

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