Responsibilities and Duties: We are looking for associates to join our research desk. The work will include data collection through phone (interviews and surveys). It also includes assisting in organizing interviews and other research-related administration by calling the required person, followed by entering the data into the system. They will be involved in organizing and maintaining the research database. Essential skills required include familiarity with computers, software, and fluency in English. Work from Office - Monday to Saturday, Timings 9.30am to 6PM, office at Adyar, Chennai Requirements Excellent communication skills Ability to prioritize work within tight operational deadlines and achieve the target, Strong attention to detail, High proficiency in Microsoft Excel and Word
Responsibilities: * Maintain customer database accuracy * Meet daily/weekly call targets * Provide exceptional customer service via phone calls * Schedule appointments & follow-ups * Cold calling leads, qualifying prospects