Tele Caller

1 - 4 years

1 - 3 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

R

We are seeking a motivated Telecaller to engage with potential and existing customers over the phone. The ideal candidate will have excellent communication skills and a passion for sales or customer service. You will be responsible for providing information about our products/services, generating sales leads, and maintaining high customer satisfaction.

Key responsibilities

  • Make outbound calls to potential and existing customers using a provided database or existing lists.
  • Handle inbound customer inquiries and resolve issues professionally and efficiently.
  • Persuade customers to purchase products or services by explaining features and benefits.
  • Follow up with prospects to close sales and nurture positive customer relationships.
  • Record detailed and accurate information from each customer interaction in the CRM system.
  • Meet or exceed daily and weekly targets for call volume, sales, and lead generation.
  • Adhere to company policies and scripts while adapting communication style to different customer personalities.
  • Collaborate with the sales and marketing teams to improve effectiveness and share feedback.
  • Stay updated on product knowledge and industry trends.

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