Tele Caller Executive

RISING STAR SCHOOL

0 years

2 - 0 Lacs

Wagholi, Pune, Maharashtra

Posted:21 hours ago| Platform: SimplyHired logo

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Skills Required

Microsoft Word Sales Customer service English 12th Pass Bachelor's degree Computer skills In-person Communication skills Negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Tele caller (Female)

Job Overview:

To professionally handle inbound and outbound calls related to school admissions, provide accurate information to prospective parents, and support the admissions process through effective communication and follow-up. Excellent English communication skills are mandatory.

Key Responsibilities

Handle incoming and outgoing calls related to school admissions and general inquiries.
Communicate fluently in English and provide complete and accurate information about the school’s curriculum (CBSE), admission process, fee structure, and facilities.
Respond to inquiries from parents in a courteous and timely manner.
Follow up with prospective parents through calls, emails, and SMS until the admission process is completed.
Schedule school visits, entrance assessments, and appointments with admission counselors.
Maintain proper records of all interactions and update inquiry logs or CRM systems regularly.
Support admission-related campaigns through call drives and promotional follow-ups.
Coordinate with the school administration and admission team to ensure smooth communication flow.

Required Skills and Competencies

Excellent verbal and written communication in English (mandatory).
Polite and confident telephone manner.
Strong interpersonal skills and the ability to handle queries effectively.
Basic computer skills (MS Word, Excel, and email communication).
Ability to work independently, stay organized, and manage multiple follow-ups.

Job Type: Full-time

Pay: From ₹200,000.00 per year

Schedule:

Day shift

Work Location: In person

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