Tele Caller Executive

Job Title: Telecaller

Location: Bhubaneswar

Department: Sales/Customer Support

Summary:

We are looking for a Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling customer inquiries, and generating leads. The role requires excellent communication skills and a persuasive approach to drive business growth.

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Explain the company’s products/services and generate interest.
• Handle inbound queries and provide necessary information.
• Follow up with customers to ensure satisfaction and maintain strong relationships.
• Maintain accurate records of customer interactions and sales in the CRM system.
• Meet daily/weekly/monthly targets for calls and conversions.
• Address customer concerns and escalate issues when necessary.
• Work closely with the sales and marketing team to optimize lead conversion.

Qualifications & Skills:

• Minimum 12th pass / Graduate in any discipline.
• 0-2 years of experience in telecalling, customer service, or sales (Freshers can apply).
• Excellent communication skills in [languages required, e.g., English, Hindi, Odia].
• Ability to handle objections and convince customers.
• Basic computer knowledge and familiarity with CRM tools is a plus.
• Positive attitude, patience, and ability to work in a target-driven environment.

Salary & Benefits:

• Salary Range: 8000 to 20000
• Incentives based on performance
• Training & career growth opportunities
• Flexible work environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person