Tele Caller Executive

Job Description

Roles & Responsibilities l Build and maintain relationships with internal and external customers. l Monitor registration and admission standards followed by the team and submit reports as required l Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. l Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies. l Handling quality related documentation and implementation. Maintain criteria related to same & the related database. l Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. l Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies. l Updating new tie-ups as part of business relations. Requirement l Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. l Regular updates to be provided to the team members. l Ensuring that the team is skilled, competent and motivated to perform its duties. l Ensure adequate manpower at all counters Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Weekend availability Ability to commute/relocate: Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Willing to work on weekends Education: Bachelor's (Required) Shift availability: Day Shift (Required) Work Location: In person