Tele Caller Executive

0 years

1 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are looking for a motivated and confident Telecaller to join our team. The role involves handling outbound and inbound calls, generating leads, explaining company products/services, and maintaining strong client relationships.

Key Responsibilities

  • Make outbound calls to potential clients/customers to promote products or services.
  • Handle inbound inquiries and provide accurate information.
  • Maintain a database of customer information, feedback, and follow-ups.
  • Identify opportunities to generate sales leads and set up meetings.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Build and maintain strong relationships with customers to ensure repeat business.
  • Handle customer queries and resolve issues in a professional manner.
  • Report daily call activities and outcomes to the team leader/manager.

Requirements

  • Proven experience as a Telecaller, Telesales Representative, or similar role preferred.
  • Excellent communication and interpersonal skills (English/Hindi/Regional language as required).
  • Good negotiation and persuasion skills.
  • Ability to handle rejections and remain motivated.
  • Basic computer knowledge (MS Office, CRM software preferred).

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person

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