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Tele Caller Executive

0 years

0 Lacs

Ranchi, Jharkhand

Posted:1 week ago| Platform:

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Skills Required

CRM software Customer service 12th Pass Computer skills In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Telecaller is responsible for making outbound calls to potential or existing customers to promote products, services, or gather feedback. The role involves maintaining customer relationships, handling inquiries, and meeting sales or call targets. Key Responsibilities: Make outbound calls to customers or leads from a provided database. Promote products or services and explain their benefits clearly and convincingly. Answer customer queries and handle objections professionally. Maintain records of calls, customer details, and outcomes in the CRM system. Achieve daily/weekly/monthly call and sales targets. Follow up with interested customers and schedule appointments if needed. Escalate complex issues to supervisors when required. Requirements: High school diploma or equivalent; a degree is a plus. Prior experience in telecalling, customer service, or sales is preferred. Excellent verbal communication skills in [language(s)]. Basic computer knowledge and familiarity with CRM tools. Ability to stay motivated and work under pressure. Polite, persuasive, and confident in conversation. Preferred Skills: Multilingual abilities Job Type: Full-time Pay: ₹7,000.00 - ₹12,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Work Location: In person

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