We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Prahlad Nagar, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9920999947
We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Prahlad Nagar, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9920999947
Recruitment & Selection Assist in posting job advertisements and sourcing candidates. Coordinate interview scheduling, candidate communications, and feedback collection. Support offer letter generation, onboarding planning, and reference checks. Onboarding & Documentation Prepare and manage onboarding packages (digital/paper). Employee Records & Contract Management Maintain and audit employee files for consultants, full-time, and contract instructors. Monitor contract expiry dates and initiate renewal or termination processes. Ensure proper handling of promotions, transfers, and position changes. Time, Leave & Payroll Support Assist with monthly data consolidation for payroll via ADP. Policy, Compliance & Training Assist in implementing and updating HR policies (Leave, AODA, Contract Renewal, Onboarding). Ensure compliance with ESA, AODA, and all private college regulatory requirements. HR Intern & Administrative Support Supervise HR interns and monitor their weekly deliverables. Delegate research and document drafting tasks as required. Help coordinate HR audits and maintain employee data records Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Night shift Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Recruiting: 5 years (Preferred) Human resources management: 5 years (Preferred) Language: English (Preferred) Location: Bodakdev, Ahmedabad, Gujarat (Required) Work Location: In person
About the Role We are seeking a detail-oriented and reliable Bookkeeper / Accountant with strong hands-on experience in Microsoft Excel and a solid understanding of accounting fundamentals. The ideal candidate should be capable of managing day-to-day bookkeeping activities, preparing financial statements, and handling month-end / year-end book closure processes with accuracy and timeliness. Key Responsibilities * Maintain accurate financial records and ledgers. * Process day-to-day accounting transactions including accounts payable, accounts receivable, bank reconciliations, and journal entries. * Prepare and maintain monthly, quarterly, and annual financial reports. * Assist in book closure activities including accruals, adjustments, and reconciliations. * Prepare and analyze Excel-based reports, dashboards, and reconciliations. * Ensure compliance with accounting standards and company policies. * Coordinate with management, and other stakeholders. * Maintain proper documentation for all accounting transactions. Requirements: * Bachelor’s degree in Accounting, Finance, or related field (preferred). * Proven bookkeeping/accounting experience is a plus. * Strong knowledge of basic accounting principles and book closure processes. * Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas, data analysis). * Familiarity with QuickBooks is a plus. * High attention to detail, accuracy, and time management skills. * Strong communication and organizational abilities. Benefits: * Competitive salary package. * Professional growth and training opportunities. * Positive and collaborative work environment. * Other company-specific perks— Insurance and other perks that comes with our corporate salary account. Job Type: Full-time Work Location: In person
Key Responsibilities 1. Financial Planning & Reporting Develop and maintain financial models, forecasts, and valuation tools to support strategic planning. Prepare cash flow projections, budget reports, and P&L summaries for senior leadership. Consolidate and analyze financial performance across multiple campuses. Track budget variances and provide actionable insights for cost control and revenue optimization. Support reconciliation processes and intercompany transactions between Canadian and U.S. entities. 2. Investment Analysis & Support Conduct investment research aligned with CFA principles, including fixed income, equities, and funds. Evaluate IRR, NPV, and risk-adjusted returns for proposed investments and capital projects. Monitor macroeconomic trends and assess their impact on institutional financial planning. Assist in preparing investment briefs, dashboards, and committee materials. Support development of investment policy, asset allocation, and risk management frameworks. 3. Executive & Institutional Coordination Manage the Head of Finance & Strategy’s schedule, meetings, and follow-ups. Liaise with HR, Academics, Admin, IT, and Finance to ensure timely execution of strategic initiatives. Prepare board decks, policy drafts, presentations, and formal correspondence. Act as a gatekeeper and trusted partner, understanding high-level institutional priorities. Coordinate communications across time zones between India-based teams and North American leadership. 4. Legal & Compliance Support Assist in documentation for audits, licensing, and inspections by Canadian and U.S. regulatory bodies. Coordinate with legal counsel, government agencies, and regulatory authorities. Support due diligence in vendor selection, contract review, and capital expenditures. Maintain compliance calendars and ensure audit readiness. 5. Project Management & Strategic Support Monitor project timelines and action items across departments. Support transition plans, organizational restructuring, and sensitive personnel matters. Collaborate on capital planning, financial audits, and governance compliance. Maintain confidentiality in handling sensitive information. Qualifications Bachelor’s degree in Finance, Economics, Accounting, Business Administration, or related field. CFA Level I (completed or currently pursuing); Level II preferred. 2–4 years of experience in finance, investment research, FP&A, or executive support. Prior experience supporting senior executives in education, government, or regulated industries preferred. Strong understanding of professional communication, meeting coordination, and document handling. Familiarity with ministry reporting, compliance requirements, and post-secondary institutional workflows. Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint); experience with ERP/LMS tools preferred. Exceptional organizational skills, discretion, and ability to manage multiple priorities under pressure. Strong analytical and financial modeling skills, including pivot tables, charts, and sensitivity analysis. Experience working with Canadian or U.S.-based organizations or clients is strongly preferred. Job Type: Full-time Pay: ₹30,000.00 - ₹75,000.00 per year Work Location: In person
Key Responsibilities Executive Support Manage complex calendars, coordinate meetings across time zones, and organize travel logistics. Prepare agendas, take minutes, and follow up on action items from leadership meetings. Draft professional correspondence, reports, and presentations with a high degree of accuracy. Serve as a liaison between Toronto-based leadership and India-based teams. Handle confidential information with discretion and professionalism. Track and prioritize incoming requests, ensuring timely execution and follow-through. Office & Communication Coordination Facilitate communication between departments (HR, Admin, IT, Finance) and senior leadership. Organize virtual and in-person meetings, board sessions, and strategic reviews. Maintain trackers, dashboards, and executive summaries for ongoing initiatives. Additional Contributions Support the preparation of financial reports, investment briefs, and policy documents. Assist with reconciliation and reporting processes involving Canadian and U.S. entities. Collaborate on project timelines, audits, and compliance documentation as needed. Candidate Profile Proven experience supporting senior executives, ideally in international or cross-border environments. Strong command of written and verbal English communication. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Ability to manage multiple priorities and maintain confidentiality in a dynamic setting. Preferred Background Bachelor’s degree in Business Administration, Finance, or a related field. Exposure to financial planning, investment analysis, or institutional reporting. Familiarity with ERP systems, LMS platforms, or project management tools. Experience working with Canadian or U.S.-based organizations or clients. Why Join Us Work closely with North American leadership on strategic initiatives. Gain exposure to institutional operations and cross-border coordination. Be part of a collaborative and growth-oriented environment. Location - In Person Working Hours - Night Shift (6:30 PM to 3:30AM) Job Type: Full-time Pay: ₹35,000.00 - ₹75,000.00 per month
Key Responsibilities Executive Support Manage complex calendars, coordinate meetings across time zones, and organize travel logistics. Prepare agendas, take minutes, and follow up on action items from leadership meetings. Draft professional correspondence, reports, and presentations with a high degree of accuracy. Serve as a liaison between Toronto-based leadership and India-based teams. Handle confidential information with discretion and professionalism. Track and prioritize incoming requests, ensuring timely execution and follow-through. Office & Communication Coordination Facilitate communication between departments (HR, Admin, IT, Finance) and senior leadership. Organize virtual and in-person meetings, board sessions, and strategic reviews. Maintain trackers, dashboards, and executive summaries for ongoing initiatives. Additional Contributions Support the preparation of financial reports, investment briefs, and policy documents. Assist with reconciliation and reporting processes involving Canadian and U.S. entities. Collaborate on project timelines, audits, and compliance documentation as needed. Candidate Profile Proven experience supporting senior executives, ideally in international or cross-border environments. Strong command of written and verbal English communication. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Ability to manage multiple priorities and maintain confidentiality in a dynamic setting. Preferred Background Bachelor’s degree in Business Administration, Finance, or a related field. Exposure to financial planning, investment analysis, or institutional reporting. Familiarity with ERP systems, LMS platforms, or project management tools. Experience working with Canadian or U.S.-based organizations or clients. Why Join Us Work closely with North American leadership on strategic initiatives. Gain exposure to institutional operations and cross-border coordination. Be part of a collaborative and growth-oriented environment. Location - In Person Working Hours - Night Shift (6:30 PM to 3:30AM) Job Type: Full-time Pay: ₹35,000.00 - ₹75,000.00 per month