We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Prahlad Nagar, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9920999947

We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Prahlad Nagar, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9920999947

Recruitment & Selection Assist in posting job advertisements and sourcing candidates. Coordinate interview scheduling, candidate communications, and feedback collection. Support offer letter generation, onboarding planning, and reference checks. Onboarding & Documentation Prepare and manage onboarding packages (digital/paper). Employee Records & Contract Management Maintain and audit employee files for consultants, full-time, and contract instructors. Monitor contract expiry dates and initiate renewal or termination processes. Ensure proper handling of promotions, transfers, and position changes. Time, Leave & Payroll Support Assist with monthly data consolidation for payroll via ADP. Policy, Compliance & Training Assist in implementing and updating HR policies (Leave, AODA, Contract Renewal, Onboarding). Ensure compliance with ESA, AODA, and all private college regulatory requirements. HR Intern & Administrative Support Supervise HR interns and monitor their weekly deliverables. Delegate research and document drafting tasks as required. Help coordinate HR audits and maintain employee data records Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Schedule: Night shift Ability to commute/relocate: Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Recruiting: 5 years (Preferred) Human resources management: 5 years (Preferred) Language: English (Preferred) Location: Bodakdev, Ahmedabad, Gujarat (Required) Work Location: In person