Tele Caller Cum Computer Operator

A Tele Caller Cum Computer Operator is responsible for handling inbound and outbound calls while managing computer-based tasks such as data entry, record maintenance, and basic office operations. The role requires good communication skills, accuracy in computer work, and the ability to coordinate with customers and internal teams.

Key ResponsibilitiesTele Calling Duties

• Make outbound calls to customers for inquiries, follow-ups, promotions, or appointment scheduling
• Receive and handle inbound calls professionally
• Explain company products or services to customers
• Maintain call records and follow-up details
• Address customer queries and forward leads to relevant departments
• Achieve daily/weekly calling targets

Computer & Office Operations

• Enter and update customer data accurately in systems or spreadsheets
• Maintain databases, records, and reports
• Prepare basic documents, emails, and correspondence
• Support billing, invoicing, and documentation work
• Coordinate with sales, accounts, or service teams

Required SkillsTechnical & Computer Skills

• Basic knowledge of computers and office software (MS Word, Excel, email)
• Data entry with speed and accuracy
• Familiarity with CRM or calling software (preferred)

Communication & Soft Skills

• Good verbal communication skills
• Polite and professional telephone etiquette
• Basic customer handling skills
• Time management and organizational skills
• Ability to multitask

Educational Qualifications

• Minimum qualification: 10+2 / Diploma / Graduate (any stream)
• Computer course certification is an added advantage

Experience

• Fresher or 1–3 years of experience in tele calling or office support roles
• Prior experience in sales calling or customer support is a plus

Work Environment

• Office-based role
• Target-oriented and structured work schedule
• Interaction with customers, sales teams, and management

Career Growth

• Senior Tele Caller
• Customer Support Executive
• Office Administrator
• Sales Coordinator
• Back Office Executive

Job Types: Full-time, Permanent

Pay: ₹10,321.82 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Tele caller & Computer Operator: 2 years (Required)

Language:

• English, Hindi & Marathi (Required)

Location:

• Pimple Soudagar, Pune, Maharashtra (Preferred)

Work Location: In person