Tele Caller

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Job Summary

Telecaller

Fintech or NBFC

Key Responsibilities

• Make outbound calls to potential customers for loan products or financial services.
• Follow up on leads generated through digital campaigns, referrals, and CRM.
• Explain loan features, eligibility, documentation, and process in a clear and convincing manner.
• Maintain a database of customers and update call status regularly.
• Achieve daily/weekly/monthly targets of calls, conversions, and follow-ups.
• Handle inbound queries from interested prospects.
• Coordinate with sales or credit teams for lead progression and application status.
• Ensure compliance with company and regulatory policies.
  

Key Requirements

• 1+ year experience in telecalling, telesales, or customer acquisition in NBFC, Fintech, or BFSI sectors.
• Good understanding of loan products (personal loans, business loans, BNPL, credit cards, etc.).
• Excellent communication (Hindi English) and interpersonal skills.
• Ability to handle rejection and pressure with a positive attitude.
• Knowledge of CRM software or telecalling systems is a plus.
• Graduation preferred but not mandatory for experienced candidates.
  

Preferred Skills

• Target-oriented and self-driven.
• Strong follow-up and coordination skills.
• Multilingual abilities (bonus).
• Experience in selling unsecured loan products is an added advantage.
  

Perks Benefits

• Attractive incentive structure.
• Opportunity to grow within a rapidly scaling Fintech/NBFC.
• Friendly work culture and performance-based rewards.