Technology Operations Specialist II - GBS IND

As a member of our team at Bank of America, you will play a crucial role in leading the planning, designing, and implementation of complex infrastructure solutions that align with deployment requirements. Your responsibilities will include providing technology solutions across different audiences, overseeing projects and activities related to special initiatives or operations, and ensuring the resolution of problems while adhering to defined practices and policies. You will be expected to fulfill requests from business users and operations, communicate technical status updates with relevant teams, and monitor the stability, resiliency, reliability, and performance of multiple supported systems. Additionally, you will mentor other team members, provide technical leadership, and translate business requirements into infrastructure and system designs for specific implementations. Collaboration is key in this role, as you will work closely with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers to ensure effective system design and deployment. Your role will also involve supporting change implementations, identifying and resolving potential issues resulting from changes, and managing access provisioning for infrastructure and applications. Your skills in innovative thinking, production support, result orientation, risk management, solution design, adaptability, analytical thinking, collaboration, influence, solution delivery process, architecture, automation, DevOps practices, project management, and stakeholder management will be crucial in successfully fulfilling the responsibilities of this role. Join us at Bank of America and embark on a rewarding career with opportunities for growth, learning, and making a significant impact in a diverse and inclusive workplace.,