Technologist-I-SUPPORT SERVICES -CTO Head

Kotak Mahindra Bank

9 - 12 years

30 - 35 Lacs

mumbai bengaluru

Posted:4 hours ago| Platform:

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Skills Required

post production training analytical skills production support mis support services agile methodology user acceptance testing sdlc testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Coordination with various Departments / Users like Digital Product team, CASA Product Team, Credit Card Product teams, Issuing team, Team within BSG, IT, Vendors, Ops etc. to execute projects as per requirement.
Prepare Requirement Specification Document / Functional specification documents
Prepare and execute detailed User Acceptance Testing Projects / Fixes as per the requirement in new & existing systems handled by the team.
Work with Internal Business members to resolve their issues, identify opportunities for Acquiring Product..
Thorough analyses of system issues faced and provide effective solutions.
Prepare User Guides and train users on newly developed Systems
Provide inputs to process team while preparing processes related to systems
Maintain Timely & Accurate MIS and Reporting.
Knowledge of entire project SDLC and active involvement in projects from requirement documentation to post production support.
Testing of releases done for Merchant onboarding system
Testing of API and integration

Experience in Acquiring Products POS, UPI, BQR products
Experience in co-ordination with Mastercard, Visa and Rupay for Certification
Experience in uploading of transaction details to VISA, Mastercard as per the requirement provided by Interchange
Good knowledge on banking products and regulations pertaining to same.
Good awareness of Regulatory aspects like RBI guidelines, Account Opening process and other relevant related process / policies, etc.
Detailed understanding of POS Products, Certification process for new products etc
Basic knowledge of Agile Methodology
Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements
Excellent written and oral communication skills

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