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1.0 - 6.0 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Job Title: 3D Script Writer Technical Videos Experience: 6 Months to 1 Year Educational Qualifications: B.E./B.Tech in Mechanical, Electrical, Electronics, or Industrial Engineering • Bachelors or Masters in Mass Communication, Journalism, or Media Studies Location: Turbhe Company: Lester Infoservices Pvt. Ltd. Industry: Industrial Products & Manufacturing Job Summary: Lester Infoservices Pvt. Ltd. is seeking a technically sound Script Writer with 6 months to 1 year of experience to develop engaging and accurate scripts for 3D videos. The ideal candidate will work closely with the video production and engineering teams to translate complex industrial and manufacturing processes into compelling, easy-to-understand narratives. Key Responsibilities: Write clear, concise, and technically accurate scripts for 3D videos showcasing industrial products and manufacturing processes. Collaborate with subject matter experts, engineers, and the creative team to understand the technical content and transform it into audience-friendly scripts. Conduct research on industrial equipment, technologies, and workflows to ensure accuracy and relevance in all scripts. Create storyboards and conceptual outlines to support visual storytelling. Revise and refine scripts based on feedback from the production team and technical experts. Ensure consistency in tone, style, and technical terminology across all projects. Stay up to date with trends in industrial technologies and scriptwriting best practices. Key Requirements: 6 months to 1 year of professional experience in script writing, preferably in a technical or industrial domain. Strong understanding of industrial products, manufacturing systems, or engineering concepts. Excellent written communication skills and a keen eye for detail. Ability to explain complex concepts in a simple and engaging manner. Experience collaborating with cross-functional teams. Self-motivated with the ability to manage multiple projects and deadlines. Preferred Skills: Prior experience writing scripts for 3D animated or technical videos. Background in engineering, industrial design, or related fields is a plus. Familiarity with video production workflows and storyboarding tools. Regards, Nasreen Sheikh nasheikh@lesterinc.com 8879637583
Posted 2 weeks ago
9.0 - 12.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Our team is in search of a lead content strategist to drive our content calendar and to write rich, meaningful content, translating IT language and jargon into simple, relevant language addressing the pain-points of business stakeholders. As a Lead Content Strategist of THIS, you will be responsible for planning and successful execution of the monthly content calendar. You will interact with stakeholders across the company and the different business units to understand IT solutions being rendered to a world-wide customer base. You will distil information collected and put in a roadmap to deliver on our content strategy. The Lead Content Strategist will also work with internal and external stakeholders to edit, proof-read and create the thought leadership content in the IT space (Integration, Data, AI, Cloud & Marketplace). Roles and Responsibilities Job Responsibilities: Plan, create, write, edit, optimize and manage content for market research papers, strategy guides, whitepapers, website pages, case studies, press releases, media stories, branding assets, movie scripts, business presentations, etc. Create and plan a content roadmap based on interactions with multiple stakeholders and cross-functional teams across the company. Own and maintain the master content calendar. Manage the entire content creation process from ideation through writing, review, design, development, and marketing across multiple platforms. Conduct audience research, competitive analysis, and identify content gaps and trends to inform strategy and content formats. Collaborate closely with product, design, sales, marketing, and technical teams to ensure content consistency and effectiveness. Oversee content governance, ensuring compliance with company policies and legal requirements. Create and maintain editorial calendars to coordinate content production and marketing campaigns. Guide SEO optimization efforts and work with designers and video editors to produce user- and search-engine-friendly content. Measure and analyze content performance using KPIs and analytics tools, refining strategies based on data-driven insights. Manage relationships with external content creators, freelancers, and influencers to augment content capabilities. Champion best practices in content strategy, governance, and innovation within the organization. Required Skills & Qualifications: 8 to 10+ years of writing experience, in a B2B environment, preferably for IT companies. 5+ years of content management experience. Ability to extract information from technical teams to provide deep, useful content catering to a business audience. Experience in creating graphical content to render meaningful information. Great research, organizational and learning skills. Contemporary writing skills plus a thorough knowledge of English language, technical writing or a related field. Ability to decide and suggest image ideas to enrich business presentations, proposals, articles/blogs, whitepapers, case studies and webpages. Impeccable grammar, punctuation, spelling, sentence structure and style. Absolute attention to detail. Good team player and ability to manage a team. Good understanding of SEO and keywords. Good understanding of the impact of content on the overall marketing communications. Ability to juggle multiple projects while meeting demanding deadlines, producing high-quality work and projecting a positive attitude. Proficient with Microsoft Office, including Word and PowerPoint Previous experience in writing content on topics like “IT Integration, Data, AI, Cloud & Marketplace” will be an added advantage.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Thane, Maharashtra, India
On-site
We are actively looking out for candidates who are specially abled and we have multiple designation Designation: Process Trainer Location- Thane and Bhayander - Should be from a BPO Background - Inbound and Outbound experience will do - Candidates with 1 year and above experience in language/ soft skill training - Excellent Communication in English - Dayshift 6 days working 1 rotational week off.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
Thane, Maharashtra, India
On-site
Description We are seeking a dedicated and enthusiastic Customer Interaction Advisor to join our team. The ideal candidate will have 1-2 years of experience in customer service and possess excellent communication skills. This role involves engaging with customers to address their inquiries, provide information, and resolve any issues they may encounter. The Customer Interaction Advisor will play a crucial role in enhancing customer satisfaction and loyalty through effective communication and problem-solving. Responsibilities Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly. Provide detailed product information and support to customers via phone, email, and chat. Maintain accurate records of customer interactions and transactions in the CRM system. Assist in the development and implementation of customer service policies and procedures. Collaborate with other departments to enhance customer experience and satisfaction. Gather customer feedback and report it to management for continuous improvement. Skills and Qualifications Bachelor's degree in any field preferred. 1-2 years of experience in customer service or a related role. Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint). Strong verbal and written communication skills in English and Hindi; knowledge of regional languages is a plus. Ability to handle difficult situations and resolve conflicts effectively. Basic understanding of customer service principles and practices.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Jaipur, Rajasthan, India
On-site
Roles and Responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Graduation Must Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5 days working Any 2 days Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -27000 /- / in-hand - 24,000 + 2500 PLI Location- Jaipur
Posted 2 weeks ago
3.0 - 6.0 years
6 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Description We are seeking a talented and experienced Content Writer to join our dynamic team in India. The ideal candidate will have a passion for creating compelling content that engages audiences and drives traffic. As a Content Writer, you will play a key role in developing content strategies, writing high-quality articles, and optimizing content for search engines. If you have a knack for storytelling and a keen understanding of digital marketing, we would love to hear from you. Responsibilities Create, edit, and proofread engaging content for blogs, articles, websites, social media, and marketing materials. Conduct thorough research on industry-related topics to generate innovative content ideas. Collaborate with marketing and design teams to develop content strategies and marketing campaigns. Optimize content for SEO to increase visibility and engagement. Ensure all content aligns with the brand voice and messaging standards. Manage multiple projects simultaneously while meeting deadlines. Analyze content performance metrics and make data-driven decisions for content improvement. Skills and Qualifications Bachelor's degree in English, Journalism, Communications, or related field. 3-6 years of experience in content writing or copywriting, preferably in a digital marketing environment. Proficiency in SEO best practices and content management systems (CMS). Strong research skills and the ability to understand complex topics quickly. Excellent command of the English language with exceptional writing and editing skills. Familiarity with social media platforms and content promotion strategies. Ability to work independently and as part of a team, demonstrating strong organizational skills.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job description This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. Job Description - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 2 weeks ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Your role and responsibilities Research Engineer position at IBM India Research Lab is a challenging, dynamic and highly innovative role. Some of our current areas of work where we are actively looking for top talent are: Optimized runtime stacks for foundation model workloads including fine-tuning, inference serving and large-scale data engineering, with a focus on multi-stage tuning including reinforcement learning, inference-time compute, and data preparation needs for complex AI systems. Optimizing models to run on multiple accelerators including IBM's AIU accelerator leveraging compiler optimizations, specialized kernels, libraries and tools. Developing use cases that effectively leverage the infrastructure and models to deliver value Pre-training language and multi-modal foundation models working with large scale distributed training procedures, model alignment, creating specialized pipelines for various tasks including effective LLM-generated data pipelines, creating frameworks for collecting human data and deploying models in user-centric platforms. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise You should have one or more of the following: A master's degree in computer science, AI or related fields from a top institution 0-8 years of experience working with modern ML techniques including but not limited to model architectures, data processing, fine-tuning techniques, reinforcement learning, distributed training, inference optimizations Experience with big data platforms like Ray and Spark Experience working with Pytorch FSDP and Hugging Face libraries Programming experience in one of the following: Python, web development technologies Growth mindset and a pragmatic attitude P referred technical and professional experience Peer-reviewed research at top machine learning or systems conferences Experience working with pytorch. compile, CUDA, triton kernels, GPU scheduling, memory management Experience working with open-source communities
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
External job description AI is the most transformational technology of our time, capable of tackling some of humanitys most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just dont think out of the box, but make the box they are in Bigger. The future is now, do you want to be a part of it? Then read on! Key job responsibilities • Maintain and follow strict confidentiality as customer privacy is our most important tenet • Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video • Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. • Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. • Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks. • Eye for detail and ability to pivot from one category of requirement to another instantaneously. • Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team • Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. • Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations • Demonstrate ownership in floor support to clarify internal queries during execution on need basis NOTE: This is a 12-month contractual employment that requires 5 days of work from the office with a rotational shift.
Posted 3 weeks ago
0.0 - 2.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Objective The Technical Writer is responsible for producing and maintaining technical documents and e-learning or web content. Primary Duties and Responsibilities Writes and maintains user manuals, release notes documents, scripts, newsletter articles, and other related internal documents. Researches available product information and coordinates with subject matter experts. Tests the technical features of software and determines the best user-friendly content/instructions to use. Ensures that a documents final draft complies with the teams established guidelines and specifications. Applies appropriate levels of editorial treatment to existing documents. Qualifications Bachelors degree in any program; English, Communication, Education, or any related programs preferred. Fresh graduates are accepted; No work experience needed, but it is a significant advantage, especially writing/technical writing-related experience. Having an existing portfolio is a plus. Excellent written and verbal communication skills. Proficient in Google Suites and Microsoft Word. Strong attention to detail, organization, and multitasking skills. Excellent writing/technical writing skills. Comfortable with and able to understand technical information. Able to convey technical information in a simple, organized, concise, and understandable manner. Insistent in getting accurate information from various sources. Being able to work independently or with a team without direct supervision. Time conscious or has good time management. Secondary Duties and Responsibilities Maintains internal and external task trackers with regards to their assigned tasks. Attends meetings for select task-relevant projects. Work Environment and Physical Requirements Must be able to work in the office Monday through Friday fulfilling the required number of hours and starting their shifts within their core hours. Must be able to spend prolonged periods sitting at a desk and working on a computer.
Posted 3 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Details: The Quality Engineer I is responsible for ensuring the quality and reliability of products or services. They develop and implement quality control processes, conduct inspections and tests, and analyze data to identify areas for improvement. Quality Engineers work closely with cross-functional teams to establish quality standards, resolve quality issues, and drive continuous improvement in product quality. Essential Duties and Responsibilities: Delivers low-medium complexity testing tasks as part of a team. Comfortable participating in collaborative meetings with peers and stakeholders. Interacts with stakeholders to gain clarity on efforts. Documents testing and outcomes. Follows established software product engineering practices related to testing. Scope: Enterprise. Works under direct supervision. Receives instructions, guidance, and direction from others. Acquires knowledge on how to solve problems through on-the-job training Applies standard techniques, procedures, and criteria to manage and perform assigned tasks. Perform other assigned job-related duties that align with our organizations vision, mission, and values and fall within your scope of practice. Test Planning and Strategy: Developing and implementing test plans, cases, and scripts based on software requirements and specifications. Defining the scope and objectives of testing, including the identification of test resources and tools. Manual and Automated Testing: Performing manual testing to identify defects and ensure software functionality. Developing, maintaining, and executing automated test scripts using tools such as Selenium, JUnit, or TestNG. Defect Management: Identifying, documenting, and tracking software defects using defect tracking tools like Gitlab or ALM. Collaborating with developers to reproduce issues, provide detailed defect reports, and verify fixes. Performance and Load Testing: Conducting performance, load, and stress testing to ensure software scalability and reliability. Analyzing performance test results and identifying bottlenecks or performance issues. Continuous Integration and Deployment (CI/CD): Integrating automated tests into the CI/CD pipeline to ensure continuous testing and rapid feedback. Monitoring and maintaining the CI/CD environment to ensure smooth and efficient software delivery. Quality Metrics and Reporting: Collecting and analyzing quality metrics to assess software quality and testing effectiveness. Prepare and present test reports and quality metrics to stakeholders and management. Test Environment Management: Setting up and maintaining test environments, including hardware, software, and network configurations. Ensuring test environments are representative of production environments. Compliance and Standards: Ensuring software testing processes comply with industry standards and best practices. Keeping up to date with changes in software testing methodologies and tools. Collaboration and Communication: Working closely with developers, product managers, and other stakeholders to understand requirements and provide feedback. Participating in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Risk Management: Identifying and assessing potential risks to software quality and implementing mitigation strategies. Conducting risk-based testing to prioritize testing efforts based on risk levels. User Acceptance Testing (UAT): Coordinating and supporting user acceptance testing with end-users to ensure the software meets their needs and expectations. Gathering and addressing feedback from UAT participants. Documentation and Training: Creating and maintaining comprehensive test documentation, including test plans, cases, and scripts. Providing training and support to team members on testing tools, processes, and best practices. Qualifications: Education: Bachelors Degree preferably in Computer Science, Computer Engineering, Information Systems, Quantitative or Engineering Field, or relevant experience. Experience: Less than one year of relevant or practical experience. Special Skills: Testing Concepts (multiple tools/methodologies) Technical Writing and Diagramming Analysis (Technical, Business, or Data) Soft Skills: Communication: Ability to articulate testing concepts and participate in collaborative meetings. Attention to Detail: Identifying and documenting software defects accurately. Analytical Thinking: Analyzing test results and quality metrics. Teamwork: Collaborating with cross-functional teams on quality assurance efforts. Adaptability: Learning new testing tools and methodologies. Relocation Assistance Eligible: No Work Shift: Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Details: Lead Development Engineers are senior-level professionals with advanced expertise in software development. They lead and oversee complex software development projects, provide technical guidance and mentorship to development teams, and drive the adoption of best practices and technologies. Lead Development Engineers also collaborate with stakeholders to define project requirements, manage project timelines and resources, and ensure the successful delivery of software products.Essential Duties and Responsibilities: Designs software architecture. Delivers high-complexity development tasks as part of a team. Leads and influences in collaborative meetings with peers and stakeholders. Leads interaction with stakeholders to create requirements and demonstrate work. Documents code. Establishes software product engineering best practices as it relates to software development. Reviews and corrects others. Works independently with limited supervision to perform work. Act as a knowledge resource within the team. Leads and defines priorities for projects or processes. Applies judgment and experience to identify resolution. Ability to make timely decisions and to take action. Expected to be a productive leader by example of a team that designs and improves processes, procedures, and platforms. Perform other assigned job-related duties that align with our organizations vision, mission, and values and fall within your scope of practice.Design and Development: Designing, coding, and debugging applications in various software languages or tools. Developing software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.Testing and Maintenance: Performing unit testing and integration testing. Maintaining and improving existing codebases and peer review code changes. Troubleshooting and resolving software defects and issues.Collaboration: Collaborating with cross-functional teams, including product managers, designers, and other engineers, to define, design, and ship new features. Participating in code reviews and providing constructive feedback to peers.Documentation: Writing and maintaining technical documentation to describe program development, logic, coding, testing, changes, and corrections.Research and Development: Keeping up to date with the latest industry trends and technologies to ensure the company remains competitive. Conducting research to discover new technologies and tools to improve efficiency and performance.Project Management: Participating in project planning, including estimating timeframes and resource requirements. Managing tasks and deadlines to ensure timely delivery of projects.Security and Compliance: Ensuring software security and compliance with industry standards and regulations. Implementing data protection and security measures.Customer Interaction: Interacting with customers or end-users to gather requirements and provide support. Translating customer requirements into technical specifications.Continuous Improvement: Continuously improving development processes and methodologies. Engaging in continuous learning and professional development.Qualifications: Education: Bachelor s, Master s Degree, or a significant amount of relevant experience. Computer Science, Computer Engineering, Information Systems, Quantitative or Engineering Field preferred. Experience: 5+ years of relevant and practical experience.Special Skills: Programming (expert in multiple languages or software tools) Expert in multiple front-end and back-end frameworks Expert in Data Engineering Design patterns for Infrastructure as Code (IaC) Design patterns with Version Control, DevOps & CICD Proficient in Monitoring and Alerting Technical Writing and Diagramming Analysis (Technical, Business, or Data)Soft Skills: Communication: Leading and influencing in collaborative meetings. Leadership: Providing technical guidance and mentorship to development teams with best practices. Problem-solving: Designing software architecture and delivering high-complexity tasks. Decision-making: Applying judgment and experience to identify resolutions Emotional Intelligence: Understanding and motivating team members. Mentorship: Fostering the growth and development of the development engineering team. Change Management: Guiding the organization through development-related transformations. Strategic Vision: Aligning development initiatives with long-term business objectives. Relocation Assistance Eligible: No Work Shift: Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
Posted 3 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Description: ACCOUNTABILITIES Writes, edits and proofs hardcopy and online documents for consistency. Examples: reference documents for hardware and software products, code, user interface tests, white papers, Application Program Interface and Command Line Interface Documentation, online help systems. Ensures all deliverables are technically and mechanically accurate. Collaborates with department team members, engineering, marketing, services, legal, regulatory and others to develop content for standard docu Description Comments Additional Details Description Comments : Please include shift hours, detailed job specifications or other information that may be helpful in sourcing candidates for this role.Roles and Responsibilities (JD)Sr. Advisor, Technical Content Developer Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That s where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it s all underpinned by an understanding of how our technologies work and how they benefit customers.Join us to do the best work of your career and make a profound social impact as a [Technical Content Developer, Sr. Advisor] on our Content Engineering and Translation Team in [Bangalore].What you ll achieveAs a Sr. Advisor, Technical Content Developer, you will Work independently and lead small teams of content developers to develop accurate, concise, high-quality content that enhances Dell products. Participate in the Dell product development lifecycle processes to identify content requirements, formulate milestones, develop content, validate quality, and release deliverables according to the program objectives. Create, approve, and maintain project schedules based on product features, requirements, and timelines. Represent the Content Engineering and Translation (CE&T) team in cross-functional meetings, product requirement deliberations, content strategy discussions, and quality improvement initiatives. Lead and participate in initiatives aimed innovative ways to leverage new technologies and processes to improve content development and the customer experience.Essential Requirements 8 to 12 years experience developing content about installing, configuring, and managing software. Strong skills in organization, prioritization, planning, and strategic thinking Thorough knowledge about creating content using XML authoring tools (specifically Oxygen XML) and enterprise content management systems. Experience applying minimalism best practices and best practices for developing content for the web. Familiarity with Agile development workflows and experience using project management software tools like Jira to create, manage, and track product use cases.Desirable Requirements Experience using quality metrics and customer feedback to optimize, enhance, and consolidate existing content. Practical knowledge of client software, Experience with techniques for using creating graphics and video that enhance technical content.Job Specific Skills and CertificationsJob Specific Skills and CertificationsSKILLS Technical writing skills and familiarity with technical content development, design, and UX strategies and methodologies Understanding of technical content authoring and UX workflows Knowledge of industry standards such as DITa, XML, and HTML Knowledge of job related content authoring, publishing, and graphic design tools Ability to analyze information and draw accurate conclusions Communication skills Problem solving skills Project management skills Presentation skills Mentoring/Coaching skills Not to Exceed Rate : (No Value)
Posted 3 weeks ago
6.0 - 10.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Key Responsibilities: Develop and maintain documentation for ITSM processes including Incident, Problem, Change, Request, Asset, and Configuration Management. Create standard operating procedures (SOPs), user manuals, FAQs, knowledge base articles, and training materials. Collaborate with process owners, SMEs, and technical teams to gather information and ensure documentation accuracy. Ensure content aligns with ITIL best practices and is accessible to both technical and non-technical audiences. Regularly review and update documents to reflect changes in policies, procedures, or technologies. Maintain document control and version management. Assist with internal audits and compliance documentation. Support the configuration and content of knowledge management systems such as ServiceNow, BMC Helix, or Freshservice. Required Skills and Qualifications: Proven experience as a Technical Writer in an ITSM or IT Operations environment. Strong understanding of ITIL/ITSM concepts and frameworks. Experience with documentation tools such as Confluence, SharePoint, MS Word, or MadCap Flare. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management. Excellent written and verbal communication skills. Strong attention to detail and the ability to simplify complex technical content. Ability to work independently and collaboratively in a fast-paced environment.
Posted 3 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
Bengaluru
Remote
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Posted 3 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Developer Advocate Location - India, Remote About SingleStore SingleStore is a leading database company focused on high-performance, real-time analytics and transactional workloads at scale. We empower developers to build and deploy powerful applications with speed and efficiency. Our Growth Engineering team is at the forefront of driving awareness, adoption, and engagement through compelling developer-focused content and initiatives. The Role We are looking for a Developer Advocate to help grow SingleStore s developer community by creating high-quality technical content, tutorials, videos, and webinars. In this role, you ll blend engineering, content creation, and advocacy to help developers understand and adopt SingleStore. You should have a solid grasp of technical writing, database fundamentals, and building applications from the ground up. The ideal candidate is independent, organized, and comfortable juggling multiple projects while working asynchronously with the team. What You ll Do Create Developer-Focused Content: Write engaging blog posts, guides, and tutorials that resonate with a technical audience. SEO Optimization: Apply SEO best practices to content to increase organic discoverability. Build Technical Tutorials & Demos: Develop hands-on tutorials and sample applications that showcase SingleStore s capabilities. Video & Webinar Production: Create technical video content, including tutorials and product walkthroughs. Present in live webinars and recorded sessions. Community Engagement & Advocacy: Engage with developers through forums, Discord, GitHub, and other platforms to help them succeed with SingleStore. Public Speaking: Represent SingleStore at industry events, conferences, and meetups. Cross-Functional Collaboration: Work closely with marketing, product, and engineering teams to align content with key initiatives. Project Management: Stay organized while managing multiple content initiatives and deadlines. Product-Led Growth (PLG) Expertise: Apply PLG strategies to drive self-serve adoption and engagement. What You Should Have Experience writing technical content for developers (blog posts, tutorials, documentation). Knowledge of SEO strategy and writing with discoverability in mind. Ability to create and edit high-quality tutorial and product videos. Basic understanding of databases and experience building apps. Experience working in or understanding product-led growth (PLG) companies. Strong organizational skills and ability to manage multiple projects asynchronously. (Preferred) Experience presenting at webinars, conferences, or meetups. (Bonus) Hands-on experience with SingleStore or other distributed databases. ------ About us: SingleStore (www.singlestore.com) delivers the cloud-native database with the speed and scale to power the world s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people. What we offer: Medical Insurance with family members covered Death and Accidental insurance coverage Remote opportunity One Long Weekend every month Phone, Internet & Wellness allowance. Opportunity to work in a global team Flexible working hours
Posted 3 weeks ago
2.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Producing high-quality content for social media, paid ads, websites, and blogs. Has an in-depth understanding of the cloud industry and the technical terms used in the cloud. Working with internal teams on technical blogs and case studies Creating audience-friendly white papers and the webinar content Examine current and potential content for reuse and single-sourcing opportunities. Technical Expertise: Has proven working experience in technical writing for a cloud company. The ability to deliver high-quality content by paying attention to detail. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Posted 3 weeks ago
3.0 - 4.0 years
2 - 6 Lacs
Noida
Work from Office
You will have to demonstrate excellent skillset in API documentation You will plan, design and develop technical specification documents, data flow diagrams, application process flow, and so on. You will research and test products, and ask questions to ensure documentation is accurate, clear and consistent for our clients. You will write and edit drafts, publish final versions, and incorporate company style and standards You will participate in Project Meetings and adhere to project deadlines You will research and complete other documentation and communications projects as assigned You should have excellent writing and communication skills. You should also be a self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and analytical skill set including Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills Soft Skill Set: Cutting edge isnt limited by what is today but looks for what is next Technical quick to grasp how Fiserv software supports Financial Institutions Network builds relationships easily throughout the organization Detailed realizes the importance of details in leading to impactful outcomes Collaborative works with others to get the job done Professional personal ethics, quality work and a quality attitude Eager to learn enjoys life-long learning. The bullet points highlighted are key. The duration of the contract is for a year. API tech writing Knowledge of Madcap Flare Knowledge of MS Visio Knowledge of Swagger and Github Knowledge of HTML Code Knowledge of API documentation is mandatory Knowledge of basic understanding of banking is beneficial Strong Writing and Proofreading skills
Posted 3 weeks ago
4.0 - 7.0 years
13 - 18 Lacs
Hyderabad
Work from Office
Summary 400! This is the number of associates in Global Analytical R&D, across 4 countries, working tirelessly on innovative and patient centric medicines. As part of this group, you design, plan and/or perform scientific/technical studies. By bridging the analytical science to the clinical performance you will drive the transformation of our molecules into medicines that improve and extend patient s lives. About the Role Major Accountabilities: Design, plan and perform scientific experiments for projects at different clinical phases of drug substance and drug product with minimal guidance. Monitors degradation pathways and shelf-life of products. Well versed with regulatory guidelines, scientific literature, technology transfer and interpretation of the results to draw conclusions in reports. Adhere to Quality metrics, Compliance and Good Documentation Practices following ALCOA+ principles, GLP, OQM, HSE, ISEC and Novartis guidelines. Should be a Team player by adding value in collaborating with other teams to support project deliverables within agreed timelines, mentoring new joiners, active participation in project meetings / networks / meetings and contributing to Team goals while meeting individual objectives. Responsible for Qualification of instruments / equipment s (URS to Report) and periodic calibrations as per applicable site procedures. Responsible for implementation and maintenance of lean/efficient/environmentally sustainable practices in the laboratory Ability to perform investigations, guide team members, communicate proactively and clearly to global stakeholders. Cross-functional collaboration What you bring to the role: Broad scientific or technical knowledge in a specific area. Adequate understanding of development processes in own function. Advanced knowledge of laboratory and/or technical tools. Good knowledge of software and computer tools. Proficient in literature searches Good understanding about Regulatory Guidelines Strong problem-solving and critical thinking Knowledge on ICH guidelines (Q2(R1)), QbD principles etc Minimum requirements: Minimum: M. Pharm. /M. Sc. Good knowledge of English (oral and written). PhD on technical subject with 4+yrs of relevant experience. or Master of Science with 12+ years of relevant experience in testing of Solid oral dosage forms. Good presentation skills and scientific/technical writing skills. Good communication skills
Posted 3 weeks ago
2.0 - 3.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: The Application Security Consultant reports directly to the Cloud and Application Security Practice Director and is tasked with guiding clients from traditional DevOps practices to a comprehensive DevSecOps model. This role encompasses conducting in-depth code reviews, utilizing DAST, SAST, and SCA tools for security assessments, and performing web application penetration tests. With a focus on integrating security into the development lifecycle, this role requires a candidate with a strong development background and familiarity with a broad spectrum of programming languages. Responsibilities: Lead security reviews and web application penetration tests to identify vulnerabilities across a variety of development frameworks and languages. Advise on the integration of security practices within DevOps processes, aiding in the transition to DevSecOps. Perform thorough code reviews using DAST, SAST, and SCA tools, focusing on a wide array of programming languages. Work closely with development teams to instill secure coding practices and embed security measures within CI/CD pipelines. Support the bug bounty program. Support the preparation of security releases. Assist in development of security processes and automated tooling that prevent classes of security issues. Requirements: 2-3 years overall application security experience Extensive experience application and code security Experience with static and dynamic code analysis solution. For Example: Veracode, Checkmarx, SonarQube Retain one or more of the following certifications: CISSP, CISM, OSCP, CEH Experience in solution architecture, DevSecOps practices, and cloud integration. Experience working with Infrastructure as Code, CI/CD pipelines and Secure DevOps processes. Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, SAML, etc.). Strong expertise in at least one of the major programming languages (e.g., C/C++, Java, Python). This foundational knowledge is crucial for conducting effective code reviews and security assessments. An understanding of, or experience with, a diverse set of languages, including but not limited to Gosu, Business Basic, CLI Scripts, HCL Domino, Net.Data, PowerShell, Shell, SQL, and SQR. Strong security inclination & technical writing skills Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Posted 3 weeks ago
1.0 - 3.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Join Our Team as an Technical Writer! Are you a tech-savvy communicator with a passion for making complex ideas clear and accessible? Do you excel at creating high-quality documentation and content for cutting-edge AI digital solutions within the Microsoft ecosystem including Dynamics 365 ERP, Azure, and Copilot AI ? If so, we want you to join us in our mission to elevate our digital solutions through clear, concise, and impactful communication. About Us At STAEDEAN , we are motivated by a simple yet impactful mission: to empower our customers by solving complex business challenges with seamless digital solutions. Trusted by over 2,000 customers worldwide, we are an enthusiastic and tech-savvy team dedicated to driving innovation at every step. We do not just offer jobs, we offer opportunities to gain experience, make a meaningful impact, and be part of something extraordinary. Join us and help shape the future of digital solutions while taking your architecture skills to new heights. Why Work for Us? Join a team where innovation thrives and every voice counts. At STAEDEAN , we foster a dynamic environment that prioritizes well-being, collaboration, and career growth. With a hybrid workplace, mental health support, and diverse international teams, you will find the perfect balance of creativity and support. Your Role: We are looking for a forward-thinking AI-Powered Technical Writer to join our Independent Software Vendor (ISV) team specializing in Microsoft Dynamics 365 solutions. In this role, you will harness the power of AI writing tools to create, refine, and maintain high-quality documentation and training materials that help our customers and partners succeed with our D365-based products. Key Responsibilities Use advanced AI writing and content-generation tools (such as Copilot, ChatGPT, or similar) to efficiently produce and update user guides, technical manuals, API documentation, release notes, FAQs, and training materials. Collaborate with subject matter experts, developers, and product managers to gather information and ensure the accuracy and completeness of all documentation. Edit, fact-check, and refine AI-generated drafts to ensure clarity, accuracy, and alignment with product and industry standards. Translate complex technical concepts and business processes into accessible, actionable content for diverse audiences. Develop and maintain information architecture, templates, and style guides, leveraging AI tools to ensure consistency and efficiency. Create multimedia content (diagrams, screenshots, videos) and integrate them into documentation, using AI-powered design and editing tools where appropriate. Continuously evaluate and adopt new AI technologies to improve the documentation process and user experience. Ensure all documentation meets accessibility, localization, and compliance requirements. Support the development of knowledge bases and self-service resources, using AI to identify content gaps and optimize structure. What You Need to Succeed: Experience with ISV solutions for Microsoft Dynamics 365, preferably 2+ years as a technical writer. Familiarity with Agile development processes and SDLC. Experience with localization and accessibility best practices. Strong ability to review, edit, and enhance AI-generated content for technical accuracy and readability. Ability to work collaboratively with cross-functional teams. Excellent written and verbal communication skills. Proficiency with documentation platforms (e.g., SharePoint, Confluence, Markdown), and familiarity with AI-powered design or multimedia tools. Professional certification in technical writing is a plus. Why You Should Apply: Be Part of a Dynamic Community: Our supportive and vibrant environment ensures your contributions truly matter. Youll work with passionate professionals who are dedicated to making a difference. Drive Innovation and Excellence: As a STAEDEAN, you ll be at the forefront of innovation, developing solutions that transform industries and drive sustainable impact. Grow and Thrive: We are committed to fostering a culture of continuous improvement and shared success. Whether youre an experienced professional or just starting your career, youll find ample opportunities to develop your skills, take on new challenges, and grow. Make a Meaningful Impact: Your work at STAEDEAN will have a real impact on our customers, partners, and the world. Together, we strive to achieve extraordinary things, pushing the boundaries to create a better future. If you are ready to take on exciting challenges in a fast-paced, innovative environment, STAEDEAN is the place for you. Together, we will shape the future of technology and revolutionize business transformation. Join us, make an impact, and become part of a forward-thinking team.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
ClinChoice is seeking Skilled Consultant - MSDS, for 1 year contract. Requirement: 1. Prepare and submit product material safety data sheet (MSDS/SDS) in compliance with US, EU or other country-specific regulations, within the required timelines, in multiple languages. 2. Analyze the hazards and properties of components to determine the appropriate SDS classification in accordance with global regulatory standards. 3. Determine appropriate hazard assessments and SDS phrases based on the assessment. 4. The SDS shall be revised based on inputs/feedback provided. 5. Need to establish a structured process for preparing the SDS and clearly define the steps required to process each section for SDS authoring. 6. Mentor junior authors in the manual creation of MSDS and provide support in using various system or tools for the process. 7. Review completed SDSs. Qualification and experience: 1. Masters/bachelor s degree in science-related field. 2. 3-5 years prior SDS authoring experience with reputed service providers or MNC chemical manufacturing companies.
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About the Role We are seeking a skilled and detail-oriented Technical Content Writer to own the creation and maintenance of user-centric documentation for our SaaS platform This role involves creating a wide range of materials, including user manuals, internal SOPs, training guides, API workflows, and integration documentation The ideal candidate will have a strong understanding of SaaS workflows, excellent command of English, and the ability to make complex features easy to understand and adopt Key Responsibilities Documentation Creation and Maintenance Draft, maintain, and edit user-centric help documentation, including help manuals, how-to guides, FAQs, and in-app support materials Develop and manage internal SOPs, process flows, and onboarding/training content Create and update content for release notes and product updates Developerand User-Focused Content Document third-party integrations and API workflows Structure content to suit the needs of end-user roles and journeys, including Admins and general users Produce developer-friendly documentation for APIs and SDKs, ensuring clarity and accuracy Collaboration with Subject Matter Experts Collaborate closely with product, tech, and customer success teams to gather inputs Conduct research and interviews to ensure content accuracy Facilitate content reviews with SMEs to validate technical details Content Quality and Standards Uphold high-quality standards in documentation, focusing on clarity, consistency, and usability Maintain version control and ensure documents are up-to-date with product changes Ensure all documentation aligns with brand tone and overall content strategy Content Strategy and Project Leadership Identify opportunities to improve documentation processes and tools Lead documentation projects, coordinating with cross-functional teams to align efforts with product releases Qualifications and Skills Educational Background Bachelors degree in English, technical writing, computer science, or a related field Technical Experience 45 years of experience in technical writing, preferably in SaaS or B2B Tech environments Proven experience writing user and developer documentation, including APIs and SDKs Familiarity with SaaS workflows, platform architecture, and user interface Tools and Technology Proficiency tools such as Markdown, DITA, Confluence, or similar Experience with API documentation tools like Swagger/OpenAPIs Basic understanding of programming concepts and languages such as Java Soft Skills Exceptional writing, editing, and verbal communication skills Strong organizational skills with the ability to manage multiple projects simultaneously Collaborative mindset with a proactive approach to engaging with SME Preferred Experience creating content for release notes and software lifecycle documentation Knowledge of SaaS product architecture, development processes, and B2B workflow Why Join Us Be part of a fast-growing SaaS company revolutionizing [Industry/Products] Opportunity to work on cutting-edge technologies and innovative products Collaborative and supportive work culture with opportunities for professional growth Show more Show less
Posted 3 weeks ago
1.0 - 2.0 years
3 - 6 Lacs
Surat
Work from Office
Role & responsibilities: Develop a strong understanding of the FX/CFD domain and trading industry. Learn product functionalities through demos, testing, and team collaboration. Draft, update, and maintain User Guides and Walkthrough Documents for new and existing modules. Collaborate with the UX team to create internal product content for new features and screens. Update existing product content regularly to reflect the latest changes and improvements. Prepare detailed Release Notes for every sprint cycle, capturing feature updates and enhancements. Document feature specifications and product updates alongside sprint releases. Ensure all documentation meets branding, tone, and technical writing standards Preferred candidate profile: 2 to 3 years of experience as a Technical Writer, preferably in Fintech, Trading, or SaaS environments. Ability to quickly understand complex software products and translate them into simple, user-friendly content. Strong communication and collaboration skills to work effectively across multiple teams. Familiarity with Agile processes, sprint documentation, and release cycles. Proficiency with tools like Confluence, Google Docs, MS Word, or similar platforms. Excellent command of English (written and verbal). Detail-oriented, organized, and able to handle multiple projects simultaneously.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
You will help to educate, train, and reduce internal inquiries and customer case submissions by adding content to our customer and partner-facing Knowledge Base and our internal product documentation. you'll work closely with the Product Operations team as we look for creative ways to improve our online documentation and meet the needs of our audience. What you'll be doing: Improve existing customer-facing how-to articles/technical documentation for better engagement, applying multimedia and user experience skills. This could involve rephrasing, adding visuals, and infusing compelling content or storytelling elements Write scripts and create or update product demos or how-to videos Work co-op with product managers and other stakeholders to learn more about FourKites products and services Work in the Agile software development life cycle to draft, revise, and validate a series of product/technical documents Help educate internal and external FourKites users with the latest changes in the product by working closely with our product and go-to-market experts as they evangelize the new releases within our application Collaborate on strategic projects related to documentation and the FourKites Community Learn to deliver high-quality documentation by completing our product certification and working with our internal teams to get an in-depth understanding of the FourKites Product Assist in gathering data that helps us to understand our community needs and support community programs such as super user program, ambassador program, community logins, and engagement Who you are : Strong English writing, speaking, and editing skills Basic knowledge of MS PowerPoint/Keynote Animation Some experience or familiarity with technical writing or any other form of writing A passion for technology and its application to solve business problems and experience or interest in the Supply Chain industry Strong communication skills and the ability to build working relationships with co-workers in different locations Qualification Requirements: Major in Computer Science, Engineering, Information Technology (IT), or related field Benefits: 6 months Internship with the Product Team , during which a Stipend amount of INR 30,000 per month will be offered Opportunity to work with industry experts and leaders Macbook Air or Macbook Pro Work with Fortune-100 customers Cutting edge Technologies Online self paced learning portal Free 24/7 snacks & beverages Catered lunch on we'dnesdays
Posted 3 weeks ago
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