Technical Writer

Technical Writer

Technical Writer

Responsibilities:

• Create, develop, plan, write, and edit

  user manuals, upgrade procedures, factory automation manuals, online help, and release notes.

• Conduct interviews with various users and technical/engineering/product staff

  to gather data for documentation, interfacing with functional organizations to develop content.

• Research and convert technical information into manual and/or web-based documents

  for non-technical and technical users.

• Conduct review meetings and discussions independently

  with engineering and technical staff.

• Support testing and validation of new procedures and methods

  , improving steps and developing new content if needed.

• Follow documentation best practices, formats, and templates

  , learning new software, tools, and techniques for high-quality documentation.

• Produce products that conform to company documentation and quality assurance standards

  , recommending formats responsive to technical and customer requirements.

• Exert good project management skills

  on assigned projects, conducting reviews with stakeholders, providing regular updates, assessing risks and actions, and maintaining action trackers and project documentation.

• Involve stakeholders from various departments

  and assess the need to update documentation, monitoring errors, mistakes, and changes requested, and implementing them quickly.

• Strive to develop and maintain high technical skills

  , participating in technical activities to maintain skills on assigned products.

• Independently make decisions

  with minimal or no support from direct or indirect managers, leveraging functional groups, subject matter experts, and stakeholders to drive collective decisions.

• Work efficiently and effectively in a matrix environment

  with multiple direct and indirect managers, executing to expectations of multiple stakeholders with conflicting requirements and driving consensus, boundaries, and clarity.

• Use standard, error-free English

  understood across the world, displaying high proficiency in English writing for technical and non-technical audiences.

• Translate complex content of procedures/documents

  to a level and language most appropriate for the target audience, applying other writing best practices for high-quality, easy-to-understand documents.

Skills:

• Strong ability to create, develop, plan, write, and edit technical documentation.

• Excellent interviewing and data gathering skills

  from diverse technical and non-technical sources.

• Proficiency in converting complex technical information

  into clear, user-friendly manuals and web-based documents.

• Strong project management skills

  , including risk assessment, effort estimation, and stakeholder communication.

• Exceptional English writing skills

  for both technical and non-technical audiences, with a focus on clarity and accuracy.

• Ability to work independently and collaboratively

  in a matrix environment.

• Commitment to continuous learning

  of new software, tools, and documentation best practices.

Qualifications:

• Bachelor's degree in Engineering, Science, or Mathematics; or Master's degree in Engineering, Science, or Mathematics.