Technical Trainer

Job Description

Job in Brief: Your core responsibility is to guide the learners through the assigned course, ensuring their comprehension and completion of the learning content within the scheduled time. You will need to clear all doubts and queries, help out with hands-on activities, and trigger discussions. Job Description Have thorough understanding of Course Outcomes and Learning Objectives. Have custody of all relevant documents including, Curriculum, Course content etc. Go through the complete course content, lectures, industry assignments and formative assessment to have complete knowledge of course. Provide prompt and accurate answers to student queries related to online learning content. Help students solve problems and complete assignments whenever they are stuck. Communicate clearly, professionally, and courteously with the learners in the same manner an industry professional would. Utilize various resources, such as course materials, FAQs, and knowledge base articles, to effectively address student queries. Organize and share additional reading material like white papers, research papers, blog posts, and YouTube links to the learners can also share small assignments/ quizzes/ Code nuggets related posts to boost awareness related to the topic/course. Stay up-to-date with trends and technology related to that course. Monitor, track, and prepare reports as required by iON. Know when, how, and who to escalate to, in case of complex issues or concerns. Be familiar with the appropriate personnel (SME/ Delivery team). Experience Level In case of candidates from Academia : 3+ years experience in Learning or Education. Could have worked as Assistant Professors, Lecturers, Research Scholars. In case of general candidates: 4+ years of work experience. Need Proof of work at established orgs. Bachelors or more in related discipline or domain Min. Qualification B. Tech. (Technical) Post graduation pursuing