Technical System Administrator

ABOUT XENONSTACK

Data and AI Foundry for Agentic Systems

We innovate through:

• Akira AI

  Building Agentic Systems for AI Agents

• XenonStack Vision AI

  – Vision AI Platform

• NexaStack AI

  – Inference AI Infrastructure for Agentic Systems

AI + Human Intelligence

THE OPPORTUNITY

Technical System Administrator

problem-solving, infrastructure optimization, and hands-on support

KEY RESPONSIBILITIES

• System & Network Administration

• Monitor and maintain company servers, networks, and endpoints.
  
• Configure, upgrade, and install hardware and software to meet business needs.
  
• Implement IT security protocols and ensure compliance with policies.
  

• Helpdesk & User Support

• Provide Tier-1 and Tier-2 helpdesk support to employees for hardware, software, and connectivity issues.
  
• Create and manage user accounts, access controls, and permissions.
  
• Design and maintain efficient feedback and error reporting systems for end-users.
  

• Troubleshooting & Maintenance

• Perform diagnostic tests and debug system issues to ensure smooth operations.
  
• Resolve network outages, performance bottlenecks, and security threats.
  
• Maintain IT documentation, backup policies, and disaster recovery procedures.
  

• Data Management & Security

• Ensure data is backed up regularly, archived securely, and retrievable in emergencies.
  
• Support data recovery operations as needed.
  
• Stay current with cybersecurity best practices and emerging IT threats.
  

• Team & Process Management

• Supervise, mentor, and guide IT support staff.
  
• Document IT processes, configuration changes, and incident logs.
  
• Continuously improve IT systems and recommend new tools or processes.
  

SKILLS & QUALIFICATIONS

Must-Have

• Bachelor’s degree in Information Technology, Computer Science, or related field.
  

• 3+ years of experience

  as a System Administrator, IT Administrator, or related role.
• Strong knowledge of

  Windows/Linux server environments, networking (LAN/WAN), and cloud fundamentals

  .
• Hands-on experience with

  system security, firewalls, and access control

  .
• Strong problem-solving and troubleshooting skills.
  
• Excellent interpersonal, communication, and documentation abilities.
  

Good-to-Have

• Familiarity with

  cloud services (AWS, Azure, GCP)

  .
• Experience with

  virtualization technologies

  (VMware, Hyper-V, Docker/Kubernetes).
• Knowledge of automation/scripting in

  Bash, PowerShell, or Python

  .
• Certifications such as

  CompTIA Network+, Security+, Microsoft Azure Administrator, or RHCSA

  .

WHY SHOULD YOU JOIN US?

• Work Closely with Leadership

  – Partner with IT and operations leadership to ensure seamless infrastructure for scaling AI systems.

• High-Impact Role

  – Play a critical role in supporting global operations, ensuring system uptime and security.

• Career Growth

  – Progress into roles like

  IT Manager, Infrastructure Architect, or Security Engineer

  .

• Global Exposure

  – Collaborate with teams supporting enterprise clients and multi-region operations.

• Culture of Excellence

  – Our values —

  Agency, Taste, Ownership, Mastery, Impatience, and Customer Obsession

  — empower you to deliver impact with autonomy.

• Responsible AI First

  – Contribute to building secure and reliable IT environments for enterprise AI adoption.

XENONSTACK CULTURE – JOIN US & MAKE AN IMPACT!

shaping the future of intelligent systems

Our Cultural Values

• Agency

  – Be self-directed and proactive.

• Taste

  – Sweat the details and build with precision.

• Ownership

  – Take responsibility for outcomes.

• Mastery

  – Commit to continuous learning and growth.

• Impatience

  – Move fast and embrace progress.

• Customer Obsession

  – Always put the customer first.

Our Product Philosophy

• Obsessed with Adoption

  – Making AI agents enterprise-ready and accessible.

• Obsessed with Simplicity

  – Turning complex infrastructure into intuitive, reliable systems.

accelerate the world’s transition to AI + Human Intelligence