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1.0 - 5.0 years
0 Lacs
gurugram, all india
On-site
Role Overview: You will be responsible for handling incoming calls, emails, and chats from users, which may require working on rotational shifts. You should have the ability to comprehend end users from international locations over the phone. Recording, classifying, and prioritizing tickets will be part of your responsibilities. Providing initial support and troubleshooting based on Knowledge Base articles, taking remote control of end users' machines if required, and routing requests to the appropriate support groups or third-party suppliers are key tasks. Monitoring the status, documenting progress towards resolution of all open tickets, keeping affected users informed about the progress, ...
Posted 3 days ago
2.0 - 6.0 years
3 - 4 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party su...
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
chennai, tamil nadu
On-site
As a System Admin at the company located in Chennai, India, you will be responsible for the following key responsibilities: - Troubleshooting basics of Networking and Windows concepts - Troubleshooting basics of Hardware and Printer configuration - Managing Linux commands, file permissions, user and group management - Configuring visudo, crontab, openssh, process management, disk management, LVM - Handling package management, OS installation, minor OS upgrades, yum server - Setting up FTP, Samba, Apache web server, DNS server, Network and Find commands - Troubleshooting boot problems, Grub configuration, Firewall management - Managing Kickstart server, Docker, Squid server, SVN, DHCP - Havin...
Posted 1 week ago
15.0 - 18.0 years
8 - 13 Lacs
chennai
Work from Office
Job Description Role: Technical SME, Cloud Database Operations Relevant Oracle Experience: 15+ years Relevant Cloud Experience: 3+ years Location- Anywhere in india Primary Skills: Oracle Database PaaS services Azure Cloud platform IaC Infrastructure as Code using Terraform Secondary Skills: Automation Oracle Performance tuning Job Description: Candidate must be proficient in Advance performance tuning trouble-shooting Key skills Performance tuning , security hardening, automation (PowerShell , Terraform, ARM /Bicep), HA/DR and cost optimization Responsible for Pre-installation tasks, installing Oracle DB and Patch Mgmt. Should have strong knowledge of Database Upgrade, Migration, Patch Inst...
Posted 1 week ago
0.0 - 6.0 years
2 - 8 Lacs
shirpur
Work from Office
R 16664/Kuruva Shiva OS Installation like Windows 10 & 11 Application Software Installation Upgrade on windows OS on all desktops/PC/laptop Maintained hardware related issues or hardware replacement Was responsible to ensure that all newly joining employees PC or LAPTOPs user profile configuration, office installation and printer File & Printer Sharing Configure of wireless access point Create disk quota, password Reset, Bios setup Applying Bit locker on Particular Drives Configuring & Troubleshooting MS Outlook Resolving issues through Ticketing Tools Collaborated with vendors to locate replacement components and resolved advanced problem Software, Driver installation, user accounts managem...
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Role Overview: You will be responsible for handling incoming calls, emails, and chats from users, providing initial support and troubleshooting, recording and prioritizing tickets, routing requests to appropriate support groups or third-party suppliers, monitoring ticket status, and ensuring timely resolution within SLA. Additionally, you will contribute to the Knowledge Base, attend trainings, and complete certifications for set competencies. Key Responsibilities: - Comprehend end users from international locations over the phone - Contribute to Knowledge Base with new articles - Take remote control of end users" machines for troubleshooting - Keep affected users informed about the progress...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Technology Support Specialist at our company based in Bengaluru, India, your role will involve handling incoming calls, emails, and chats from users, which may require working on rotational shifts. Your responsibilities will include: - Comprehending end users from International locations over the phone - Recording, classifying, and prioritizing tickets - Providing initial support and troubleshooting based on Knowledge Base articles - Taking remote control of end users" machines if required for troubleshooting - Routing requests to the appropriate support groups or third-party suppliers when tickets are not resolved during initial support - Monitoring the status and documenting the progr...
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
mumbai
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking ...
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
mumbai
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party su...
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party su...
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
gurugram
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new artic...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Technical Support Engineer based in Noida, India, your role will involve: - Handling incoming calls, emails, and chats from users, including international locations, and being prepared for rotational shifts if required. - Recording, classifying, and prioritizing tickets efficiently. - Providing initial support and troubleshooting using Knowledge Base articles. - Contributing valuable insights to the Knowledge Base by creating new articles. - Taking remote access to end-users" machines whenever necessary for troubleshooting purposes. - Ensuring requests are directed to the appropriate support groups or third-party suppliers if tickets are unresolved initially. - Monitoring and documentin...
Posted 2 weeks ago
2.0 - 3.0 years
3 - 7 Lacs
mumbai, nagpur, thane
Work from Office
Han Digital Solution (P) is looking for Linux Developer to join our dynamic team and embark on a rewarding career journey We are seeking a skilled and experienced Linux Developer to join our software development team As a Linux Developer, you will be responsible for designing, developing, and maintaining software applications and systems on the Linux platform You will collaborate with cross-functional teams, participate in the full software development lifecycle, and contribute to the continuous improvement of our Linux-based solutions Responsibilities:Design, develop, and test software applications and systems on the Linux platform Collaborate with the software development team to analyze r...
Posted 3 weeks ago
2.0 - 6.0 years
3 - 4 Lacs
gurugram
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking ...
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new artic...
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
bengaluru
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end usersmachine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party sup...
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
mumbai
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party su...
Posted 3 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Education Qualification : Diploma Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 2 - Knowledgeable Certification : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party su...
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 4 - Advanced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 3 - Experienced Tertiary -> Domain | IT in Banking | Customer Support | 3 - Experienced 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowl...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Technical Support Specialist, your role will involve handling incoming calls, emails, and chat from users, some of which may require working on rotational shifts. You will need to have the ability to comprehend end users from international locations over the phone. Your responsibilities will include recording, classifying, and prioritizing tickets, providing initial support and troubleshooting based on Knowledge Base articles, and contributing to the Knowledge Base with new articles. Key Responsibilities: - Handle incoming calls, emails, and chat from users - Comprehend end users from international locations over the phone - Record, classify, and prioritize tickets - Provide initial sup...
Posted 3 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
gurugram
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote...
Posted 1 month ago
0.0 - 4.0 years
2 - 6 Lacs
bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 1 - Aware Tertiary -> Behavioral | Aptitude | Communication | 1 - Aware Tertiary -> Behavioral | Aptitude | Information Processing | 1 - Aware 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new articles 6. Taking a remote...
Posted 1 month ago
15.0 - 18.0 years
8 - 13 Lacs
chennai
Work from Office
Job Description Role: Technical SME, Cloud Database Operations Relevant Oracle Experience: 15+ years Relevant Cloud Experience: 3+ years Location- Anywhere in india Primary Skills: Oracle Database PaaS services Azure Cloud platform IaC Infrastructure as Code using Terraform Secondary Skills: Automation Oracle Performance tuning Job Description: Candidate must be proficient in Advance performance tuning trouble-shooting Key skills Performance tuning , security hardening, automation (PowerShell , Terraform, ARM /Bicep), HA/DR and cost optimization Responsible for Pre-installation tasks, installing Oracle DB and Patch Mgmt. Should have strong knowledge of Database Upgrade, Migration, Patch Inst...
Posted 1 month ago
8.0 - 10.0 years
4 - 8 Lacs
hyderabad
Work from Office
Minimum 10 years of work experience in SAP Basis - Daily system monitoring - Support operations and proactive/reactive maintenance of overall SAP landscape - Handle SAP Basis related Tickets and resolve them as per the SLA. - Startingstopping SAP instance and DB - OS space and disk management - SAP Backup and restore (HANA) - SAP system monitoring for superior performance and health - HANA DB Sybase ASE and MaxDB Administration and troubleshooting - DB maintenance activity (Upgrade) - Upgrading SAP kernels - System refresh activity - User administration and authorization - Request and transport management system using CHARM - SAP OSS Notes implementation - Applying add-ons and support packag...
Posted 1 month ago
7.0 - 15.0 years
6 - 7 Lacs
bengaluru
Work from Office
Education Qualification : Any Graduate (Engineering / Science) Skills : Primary -> Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications | 3 - Experienced Tertiary -> Behavioral | Aptitude | Communication | 2 - Knowledgeable Tertiary -> Behavioral | Aptitude | Information Processing | 2 - Knowledgeable 1. Handle incoming calls, emails, and chat from the users. Some account may require working on rotational shift 2. Ability to comprehend end users from international locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Contributing to Knowledge Base with new artic...
Posted 1 month ago
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