Technical Support Specialist 2

Hi All,

We are looking for an experienced Consultant with hands on expertise in

Technical Support Specialist L2

• Minimum 3 years of experience in a technical support role or similar position. Experience with Golang, React-native, MySQL, microservices, GCP is preferred.

Job Location- Pune

Work Mode- WFO

Employment Type-Permanent

Notice Period- Immediate to max 30 days

Preferred Qualifications

• Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

Required Experience

• Experience:

  Minimum 3 years of experience in a technical support role or similar position. Experience with Golang, React-native, MySQL, microservices, GCP is preferred.

• Technical Skills:

  Strong understanding of operating systems (Windows, macOS, Linux) and common software applications. Experience with remote support tools and ticketing systems.

• Problem-Solving:

  Excellent analytical and problem-solving skills with the ability to investigate complex technical issues effectively.

• Communication:

  Strong verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and concisely.

Technical Skills

• Strong understanding of operating systems (Windows, macOS, Linux) and common software applications. Experience with remote support tools and ticketing systems.

Additional Skills:

• Time Management:

  Ability to manage multiple tasks and prioritize workload efficiently.

• Team Player:

  Collaborative mindset with a willingness to assist colleagues and contribute to team goals.

• Adaptability:

  Flexibility to adapt to new technologies and changing business needs.

Working Conditions:

• Need to work in Singapore work time [6:30AM to 3:30PM IST].

Interested candidate please drop your updated CV to jyoti.mishra@orcapod.work