Technical Support Representative

You will be a part of the dynamic development team at Overtures Infotech, where your primary responsibility will be to leverage your expertise in Basic Web Server knowledge and IT Troubleshooting to offer exceptional support to our clients. Situated in Mumbai, specifically within the Customer Support division, your role will be pivotal in resolving technical issues and ensuring seamless operations for our customers. - **Utilize your expertise in Basic Web Server knowledge to troubleshoot and resolve technical issues efficiently. - Provide exceptional support to customers by addressing their queries and concerns promptly. - Collaborate with the team to enhance customer support processes and procedures. - Ensure smooth operations for clients by proactively identifying and resolving potential technical glitches.** - Proficient in Basic Web Server management and troubleshooting techniques. - Strong problem-solving skills with the ability to think analytically. - Excellent communication skills to effectively interact with customers and team members. - Previous experience in a customer support role would be advantageous.,