Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
IBM
>
Technical Support Professional

Technical Support Professional

IBM

2 - 3 years

3 - 7 Lacs

bengaluru

Posted:6 days ago| Platform:

Apply

Skills Required

technical support professional rest project management software development software testing react qa technical support automation testing frameworks automation tools selenium ui regression devops sdlc api testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design, develop, and execute detailed test plans and test cases aligned with product requirements and release goals.

Build and maintain automated testing frameworks to support functional, regression, and end-to-end testing.

Identify, document, and track defects clearly using issue-tracking systems; collaborate with developers to ensure timely resolution.

Partner with developers, DevOps, and product teams to clarify requirements, assess risks, and uphold quality standards throughout the SDLC.

Contribute to the refinement of testing methodologies, tools, and workflows to improve efficiency and consistency.

Define, monitor, and report on quality metrics to track progress and identify areas for improvement.
Required education Master's Degree Preferred education Master's Degree Required technical and professional expertise
Bachelor’s degree in Computer Science, Engineering, or a related field.

2-3 years of hands-on experience in software testing and automation.

Experience testing web and API-based applications (like REST).

Solid understanding of QA methodologies and the software development life cycle .

Strong analytical and problem-solving skills for identifying root causes and improving test coverage.

Excellent communication, time management, and documentation skills.
Preferred technical and professional experience Familiarity with modern frontend/backend frameworks (e.g., React.js, Express.js) for UI and API testing.

Project Management and Software Development Methodologies

Practical experience with automation tools (e.g., Selenium, Cypress, Playwright, or Insomnia/Postman).

More Jobs at IBM

Delivery Manager - RISK & Compliance - AML

Bengaluru

3 - 5 yrs

INR 5 - 7 Lacs

Delivery Manager-HUMAN Resources Operations

Bengaluru

6 - 10 yrs

INR 11 - 16 Lacs

Application Developer-Java & Web Technologies

Hyderabad

2 - 5 yrs

INR 7 - 11 Lacs

Deputy Manager Data Engineer - Analytics

Bengaluru

4 - 7 yrs

INR 10 - 15 Lacs

Data Scientist-Artificial Intelligence

Bengaluru

3 - 7 yrs

INR 14 - 18 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start DevOps Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IBM

Information Technology

Armonk

Login to

Please Verify Your Phone or Email

Confirm Action

Technical Support Professional