Technical Support (Office 365) | Hyderabad IT Companies

1 - 6 years

2 - 5 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Technical support for Office 365 products including Outlook, Teams, SharePoint, OneDrive, Exchange Online
Troubleshoot issues related to email configurations, user access, authentication, collaboration toolsHandle tickets, calls, and remote support

Required Candidate profile

Escalate complex issues to higher support teams when requiredEnsure adherence to SLAs, quality standards, customer satisfaction goalsMaintain documentation of troubleshooting steps resolution guides

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