4 Onedrive Support Jobs

NTT DATA is seeking a Messaging Services Advisor : SharePoint to join the team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Messaging Services Advisor, you will be responsible for applying a wide range of theories, concepts, and principles to identify customer needs, manage and support systems, and provide steady state support to the messaging infrastructure. Your responsibilities will include handling on-call support, managing escalations, critical issues, server maintenance activities, and mentoring team members. You will be an expert in Messaging technologies such as SharePoint on-prem servers, SharePoint Online, and OneDrive support. Key Responsibilities: - Provide deep subject matter expertise, advice, and program delivery. - Support 24x7 steady state operations, including flexible working shifts and weekends. - Contribute to the development of new techniques and plans within your area of expertise. - Understand and manage customer business needs and expectations effectively. - Manage day-to-day operations related to the Messaging infrastructure of the account(s). - Work on abstract and complex problems, integrating trends, data, and information into plans and recommendations. - Develop innovative solutions to improve business performance and contribute to corporate goals. - Anticipate operational issues, develop preventative measures, and apply advanced training and experience to resolve client problems. - Identify, structure, and deliver services that enable business processes. - Perform root cause analysis, design load testing, and disaster recovery scenarios. - Demonstrate exceptional customer service, problem-solving, and communication skills. - Work independently with minimal supervision and collaborate effectively with a global team of engineers. - Exhibit strong team player skills and the ability to work both in a team and as an individual contributor. - Maintain strong organizational and documentation skills. Technical Skillset: - Conduct health checks, server capacity management, and proactive configuration management support. - Implement security hardening and patch/update management support. - Provide support for high-availability components. - Manage Service Management and Service Level Management. - Configure collaboration components and search engines. - Support content management configuration. About NTT DATA: NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. The services offered include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally and is part of the NTT Group, investing significantly in R&D to support organizations and society in moving confidently into the digital future. Visit us at us.nttdata.com.,

NTT DATA is looking for a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to join the team in Bangalore, Karntaka (IN-KA), India. As a Messaging Services Advisor, you will apply a wide range of theories, concepts, and principles to identify customer needs and manage and support systems. Your responsibilities will include providing steady state support to the messaging infrastructure, handling on-call support responsibilities, managing escalations and critical issues, performing server maintenance activities, mentoring team members, and overseeing day-to-day support operations. You should have expertise in Messaging technologies such as SharePoint 2010/2013 on-prem servers and SharePoint Online. As a Messaging Services Senior Specialist, you will provide deep subject matter expertise, advice, and program delivery. You will be expected to support 24x7 steady state operations, including working flexible shifts and weekends. Additionally, you will contribute to the development of new techniques and plans within your area of expertise, ensuring a thorough understanding and management of customer business needs and expectations. In this role, you will work on abstract and complex problems, integrating trends, data, and information into plans, deliverables, and recommendations. You will be responsible for developing innovative solutions that improve business performance and contribute to corporate goals. Anticipating operational, program, and implementation issues, you will develop preventative measures and provide advanced technical support to clients on complex integration issues. Candidates for this position must have exceptional customer service, problem-solving, and communication skills. You should be able to work independently with minimal supervision, collaborate effectively with a global team of engineers, and demonstrate strong organizational and documentation skills. Additionally, you should be a strong team player with the ability to work both in a team and as an individual contributor. The technical skillset required for this role includes expertise in health checks, server capacity management, proactive configuration management support, security hardening, patch/update management support, high-availability components support, service management, service level management, collaboration components configuration management, search engine configuration management, and content management configuration support. If you are looking to be part of an inclusive, adaptable, and forward-thinking organization like NTT DATA, apply now and join us in our mission to innovate, optimize, and transform for long-term success. Visit us at us.nttdata.com to learn more about NTT DATA and our commitment to helping organizations and society move confidently and sustainably into the digital future.,

Req ID: 330213 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Advisor : SharePoint to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). MESSAGING SERVICES ADVISOR applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members and other day to day support operations. Expert on Messaging technologies-SharePoint on-prem servers, SharePoint Online and OneDrive support. Job Description- Provides deep subject matter expertise, advice and program delivery. Support 24x7 steady state operations-Flexible working in shifts for all required work and done during weekends. Contributes to the development of new techniques and plans within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support on day-to-day operations in managing the Messaging infrastructure of account(s). Works on abstract and complex problems requiring evaluation of intangible variables. Integrates trends, data and information into plans, deliverables and recommendations. Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent. Anticipates operational, program, and implementation issues and develops preventative measures. Applies advanced training and experience to resolve difficult client problems where standard practice has failed. Identifies, structures, and delivers services that enable business processes. May develop automated methods needed to implement recommended solution. Performs root cause analysis on failed components and implements corrective measures. Designs and implements load testing and disaster recovery scenarios. Candidates must have exceptional customer service, problem solving, and communication skills Possess the ability to work independently with minimal management supervision and with a global team of engineers Strong team player with ability to work in a team and as individual contributor Strong organizational and documentation skills Technical Skillset- Health checks, server capacity management and proactive configuration management support Security hardening and patch/update management support High-availability components support Service Management and Service Level Management Collaboration components configuration management Search engine configuration management Content management configuration support About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

NTT DATA is looking for a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to be a part of their team in Bangalore, Karnataka (IN-KA), India. As a Messaging Services Advisor, you will be responsible for applying a wide range of theories, concepts, and principles to identify customer needs and manage and support systems. Your role will involve handling complex issue analysis, providing steady state support to the messaging infrastructure, managing on-call support responsibilities, handling escalations and critical issues, server maintenance activities, mentoring team members, and other day-to-day support operations. You should be an expert in Messaging technologies such as SharePoint 2010/2013 on-prem servers and SharePoint Online. Your responsibilities will include providing deep subject matter expertise, advice, and program delivery, supporting 24x7 steady state operations (including working in shifts and weekends), contributing to the development of new techniques and plans within your area of expertise, managing customer business needs and expectations, and providing day-to-day support in managing the Messaging infrastructure of accounts. You will work on abstract and complex problems, integrate trends, data, and information into plans and recommendations, develop innovative solutions, and anticipate operational issues. Additionally, you will provide advanced technical support to clients on complex integration issues, perform root cause analysis, design load testing and disaster recovery scenarios, mentor junior team members, and develop automated methods to implement recommended solutions. Candidates must have exceptional customer service, problem-solving, and communication skills, be able to work independently with minimal supervision, collaborate effectively with a global team, and have strong organizational and documentation skills. In terms of technical skillset, you should have expertise in health checks, server capacity management, security hardening, patch/update management, high-availability components support, service management, collaboration components configuration management, search engine configuration management, and content management configuration support. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success.,