Technical Support Executive

Talent Acquaintance

0 - 5 years

3 - 10 Lacs

gurgaon haryana india

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

zendesk salesforce service cloud intercom livechat freshdesk microsoft office suite crm software

Work Mode

On-site

Job Type

Full Time

Job Description

RESPONSIBILITIES:

12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge
Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction
A
Customer Support Executive
is responsible for providing timely and effective assistance to customers.
The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
This includes responding to questions, troubleshooting problems, and documenting customer interactions.
The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support.
They are expected to escalate complex issues to appropriate internal teams when necessary and follow up to ensure resolution.
This position requires strong problem-solving skills, patience, and the ability to handle various customer situations professionally.

More Jobs at Talent Acquaintance

Customer Service Representative || Ahmedabad

Gandhinagar, Ahmedabad, Vadodara

Experience: Not specified

INR 3 - 4 Lacs

Customer Service Representative || International Process

Mohali, Ahmedabad, Jaipur

Experience: Not specified

INR 3 - 4 Lacs

Customer Care Representative || International Blended Process

Chandigarh, New Delhi, Gurugram

Experience: Not specified

INR 3 - 4 Lacs

Customer Service Executive || Salary Up To 6.50 LPA

Mohali, Ahmedabad, Jaipur

Experience: Not specified

INR 3 - 6 Lacs

Jaipur || Technical Support Executive || International BPO ||

Mohali, Ahmedabad, Jaipur

Experience: Not specified

INR 3 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.