75 Intercom Jobs

At Spyne, we are revolutionizing the automotive industry with cutting-edge Generative AI technology. Our vision to use AI-powered visuals for online car sales has grown into a comprehensive, AI-first automotive retail ecosystem. With $16M in Series A funding from top investors like Accel and Vertex Ventures, we are rapidly expanding our reach and offerings: - Launched innovative AI-powered Image, Video & 360 solutions for Automotive dealers - Introducing Gen AI powered Automotive Retail Suite for Inventory, Marketing, and CRM - Successfully onboarded 1500+ dealers in the US, EU, and other key markets - Aim to onboard 10K+ dealers globally out of 200K+ dealers - A team of 150+ members with a ...

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights! About This Role Are you a people-oriented person and enjoy looking for ways to enhance other people's journey If it's a yes, join us in our Client Experience team and support our clients on their Cialfo journey through the discovery of needs and strategic matching ...

As an Onboarding Specialist at Saleshandy, you will play a crucial role in turning new users into power users quickly. Your focus will be on educating, enabling, and empowering customers to derive real value from the product from day one. This is not a hand-holding role but requires proactive engagement to ensure successful onboarding. **What You'll Own:** - **Risk Detection & Flagging:** Monitor product usage, login frequency, billing behavior, and engagement patterns to detect red signals early. - **Success Plans for At-Risk Accounts:** Build 1:1 success plans with clear milestones for accounts struggling with adoption or value realization. - **Proactive Outreach:** Engage personally with ...

Job Title: Customer Success Manager (CSM) Location: On Site / Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. Develop a deep understanding of Rev...

Job description ApplyAZ Inc. is an EdTech company transforming the study-abroad experience, helping students access tuition-free degree paths in Italy for both bachelor's and master's programs. We are hiring a Student Counselor to nurture & convert our qualified leads into paid customers, onboard and support each student end-to-end, maintain customer relationships, and execute targeted outbound to partners, influencers, and ambassadors. Key Responsibilities Drive Conversions: Convert qualified inbound leads to paid enrollments via phone, WhatsApp, email, and video; own the funnel from first touch to payment. Own Onboarding: Guide students through documents, timelines, and milestones; coordin...

Role Overview: As a Customer Support Specialist at Instant Markets, a venture of Instant Systems Inc., you will play a crucial role in delivering an exceptional customer experience. Your primary responsibilities will include handling customer queries, resolving issues promptly, and ensuring that customers feel valued and supported. Key Responsibilities: - Respond to customer inquiries through email, chat, and phone in a professional and timely manner. - Troubleshoot product or service issues, identify root causes, and provide effective resolutions. - Escalate complex issues to the appropriate internal teams while ensuring follow-up and ownership. - Maintain accurate records of interactions i...

Role Overview: As a Customer Support Specialist, you will be responsible for providing timely resolution to merchant issues through email, chat, and calls while maintaining defined SLAs and TAT. You will collaborate with internal teams such as Tech, Finance, Risk & Compliance, Product, and Operations to resolve escalations. Additionally, you will guide merchants on KYC, compliance, and regulatory requirements, generate, analyze, and share transaction and settlement reports with merchants, identify recurring issues, suggest process improvements, and contribute to building a knowledge base/FAQs. Moreover, you will support merchants during new feature rollouts and provide product training when ...

Role Overview: At Yugabyte, we are seeking an experienced Product Data Analyst to enhance our product-led experience. If you are enthusiastic about mapping user journeys, analyzing user behavior, optimizing user experience, and conducting continuous experimentation to reduce user time to value, then this role is perfect for you. As a Product Data Analyst, you will play a crucial role in managing data and analytics within our SaaS and On-premises offerings. You will be responsible for conducting in-product experiments, data capture, building data pipelines, and creating reports and dashboards to depict the user journey effectively. Collaborating with product management, engineering, and marke...

Role Overview: You will be joining Intellect Design Arena Ltd as a Product Support Manager for their cutting-edge AI platform. Your main responsibility will be to lead and scale the global support operations, ensuring exceptional customer experiences and long-term success. This role is crucial in defining the vision and strategy for the support organization, establishing operational processes, and building a top-notch team to serve enterprise clients round the clock. Key Responsibilities: - Define and execute the global support strategy focusing on scalability, automation, and customer-centricity aligned with business objectives - Oversee multi-regional support teams to ensure comprehensive ...

Job Title: Customer Success Manager (CSM) Location: Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. Develop a deep understanding of Revidd's plat...

As a Solution Support Manager at GoKwik, you will play a crucial role in strengthening the Merchant Success team by providing technical support to merchants using our Shopify app. Your responsibilities will include handling product and integration queries, troubleshooting merchant issues, and collaborating with product and tech teams to ensure a seamless resolution process. Additionally, you will work closely with the L0 support agents team to create SOPs and playbooks that enhance query resolution times and boost merchant satisfaction. **Role Overview:** GoKwik is seeking a Solution Support Manager to join the Merchant Success team and provide technical support to merchants using the Shopif...

About Xoxoday Xoxoday is a fast-growing SaaS company that empowers organizations to drive engagement, motivation, and loyalty among employees, channel partners, and customers. Our suite of reward and incentive solutions simplifies engagement strategies for global enterprises. We are seeking a Growth Manager to own data-driven experiments, optimize user journeys, and unlock new revenue opportunities across our product ecosystem. Key Responsibilities Growth Experiments & Strategy : Design, run, and analyze growth experiments across the funnel (AARRR acquisition, activation, retention, revenue, referral). Product Campaigns : Build and execute adoption and engagement campaigns via email, push no...

YPO is a global leadership community of over 35,000 chief executives from more than 140 countries. YPO brings together extraordinary leaders who are committed to becoming better leaders and better people. The organization provides a platform for the leaders to connect, learn, and grow through shared experiences, rich learning programs, and meaningful relationships. Members benefit from a supportive community that fosters personal, business, family and community growth. YPO is seeking a Marketing Technology Solutions Architect to design, deploy, and optimize YPO's marketing technology ecosystem to enable better data, faster execution, and stronger member engagement across YPO global events. P...

Description What We're Looking For: Ready to dive deep into the realm of Team Lead, Product Support Engineer in Meltwater We're on the lookout for individuals like yourself to join our team and elevate our customer experience. When you come aboard, you will be responsible for providing technical assistance and supporting clients in utilizing our products and services effectively. Your strong technical skills and problem-solving abilities are crucial in delivering exceptional services to our clients. Meltwater isn't just about work; it's a pathway to personal and professional evolution. Here, you'll immerse yourself in an ecosystem that cultivates your skills, promotes mentorship, and advocat...

As a Senior Data Insights & Visualization Analyst at SiteMinder, you will be part of the Enterprise Data Management & Analytics team, responsible for supporting the business with advanced analytics and insights to drive effective decision-making. You will play a crucial role in driving product self-service dashboard initiatives and enhancing data analysis and visualization efforts across reference data domains. You will analyze complex business data to identify trends, patterns, and anomalies for business reporting. Design and build maintainable and scalable Tableau visualizations to drive business decisions. Process mapping and optimization. Elicit and define user needs, translating them in...

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2?billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak?XV, and Think?Investments and bolstered by a $13?million growth round in June 2025 (total funding: $68?million) GoKwik is scaling aggressively across India, the UK, Europe, and the US. Why This Role Matters We're looking for a Solution Support manager to strengthen our Merchant Success team someone who can straddl...

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2?billion in GMV, and is strengthening its AI-powered infrastructure. Backed by RTP Global, Z47, Peak?XV, and Think?Investments and bolstered by a $13?million growth round in June 2025 (total funding: $68?million) GoKwik is scaling aggressively across India, the UK, Europe, and the US. Why This Role Matters We're looking for a Solution Support manager to strengthen our Merchant Success team someone who can straddl...

As a Team Lead, Product Support Engineer at Meltwater, you will be responsible for providing technical assistance and supporting clients in utilizing products and services effectively. Your strong technical skills and problem-solving abilities are crucial in delivering exceptional services to clients. **Key Responsibilities:** - Collaborate with an international team to support Global Portfolio of Customers across various industries. - Manage, prioritize, and troubleshoot a pipeline of tickets, application requests, and project activities efficiently. - Respond promptly to system-generated alerts/escalations regarding any service platform failures. - Troubleshoot issues, identify root causes...

This isn't a passive internship. You'll play a critical role in how our customers experience success with Kasplo. You'll own parts of the customer journey, from onboarding to advocacy, while collaborating across sales, product, and support. Responsibilities Support onboarding of new customers, including setting up accounts, integrations, and walkthroughs. Proactively monitor campaign performance, flag issues, and suggest improvements. Handle inbound queries and coordinate with internal teams (support, infra). Drive cross-sell and upsell opportunities by identifying value-added modules and usage patterns. Analyze churn risks and recommend retention strategies. Lead and support client review m...

**Job Description:** Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. As one of the fastest-growing tech startups in the region, consistently charting new heights! As a Client Experience Associate (CXA) at Cialfo, you will play an integral role in daily support and service to our clients. You will help build long-term relationships with our clients and turn Cialfo's most engaged clients into vocal advocates ...

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimising business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions. Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment. ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumb...

Experience : 3.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+11:00) Australia/Sydney (AEDT) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers client - Compare Club) What do you need for this opportunity Must have skills required: Communication, Braze, CSS, Hightouch, Intercom, Snowflake, HTML, JavaScript, SQL Compare Club is Looking for: Position Summary Compare Club is transforming into a data-driven organisation focused on delivering highly personalised marketing experiences. As a Lifecycle Automation Specialist , you will play ...

Experience : 3.00 + years Salary : AUD 30000.00 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+11:00) Australia/Sydney (AEDT) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers client - Compare Club) What do you need for this opportunity Must have skills required: Communication, Braze, CSS, Hightouch, Intercom, Snowflake, HTML, JavaScript, SQL Compare Club is Looking for: Position Summary Compare Club is transforming into a data-driven organisation focused on delivering highly personalised marketing experiences. As a Lifecycle Automation Specialist , you will play ...

As a Product Excellence Specialist at Omniful, your role is to support the go-to-market efforts in Trkiye and Europe by acting as a product-side extension of the customer success and expansion teams. You will be responsible for developing in-depth knowledge of Omniful's platform, leading client training sessions, and coordinating product-related requests across departments. This position is ideal for candidates with an Industrial Engineering or similar background who thrive in a fast-paced SaaS environment. Key Responsibilities: - Gain a deep functional understanding of Omniful's full product suite, including POS, WMS, OMS, TMS, Sales Channel Integrations, and Fulfillment Network. - Conduct ...

As a Technical Sales & Solutions Specialist at our company in Hyderabad, your role will involve explaining GrowStack.ai clearly, running winning demos, and collaborating with Customer Support, Services, and Solutions teams to convert prospects into long-term happy customers. Your ability to translate complex AI workflows into clear business value will be pivotal in this role. **Role Overview:** In this role, your responsibilities will be divided as follows: **Key Responsibilities:** - Lead discovery to identify pain points, map stakeholders, and quantify impact. - Deliver compelling demos of GrowStack.ai, tailored to customer language, and address objections using data. - Develop business ca...