117 Intercom Jobs

Role Overview: You will play a pivotal role as a Lifecycle Automation Specialist at Compare Club, a data-driven organization focusing on delivering highly personalized marketing experiences. Your main responsibility will be to support the development and implementation of automated marketing journeys across key customer touchpoints. This role will involve collaborating closely with various teams including CRM, Member Experience, Tech, and Product teams to ensure seamless functioning of automation systems in the background. Key Responsibilities: - Support implementation of lifecycle marketing strategies using SQL and JavaScript-powered automations. - Help maintain and improve automation workf...

The Company Our mission is to make education affordable by helping institutions increase alumni giving. Almabase was born out of our founders experiences as students struggling with limited scholarships. To understand our purpose and vision, you can watch this TEDx talk by Kalyan . We are a bootstrapped company and have grown into a leader in the alumni software space in the US. With our strategic partnership with Blackbaud , we are on an accelerated path to becoming market leaders. Our customers are universities and high schools, primarily in the US. We work closely with their alumni relations and fundraising teams to help them Engage more alumni and raise more money from them . While 90% o...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role You would help employees and employers use their he...

Phenom Intro: Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal! Job Summary: We're looking for an AI Agents & Conversational AI Program Manager to own the strategy, execution, and continuous optimization of externally-facing AI agents/chatbots on our public website. This role sits within the Marketing department and is responsible for ensuring that every AI Agent/chatbot ...

Job Title: Customer Success Manager Company: Zipy Location: Pune Experience: 12 years Employment Type: Full-time About Zipy Zipy helps engineering and product teams debug production issues faster using real-time session replay, error monitoring, and AI-driven insights. We work with fast-growing SaaS companies focused on product reliability and exceptional developer experience. We're looking for a motivated Customer Success Manager based in Pune to ensure customers onboard smoothly, adopt Zipy deeply, and grow with us. Responsibilities Customer Onboarding and Adoption Lead onboarding for new customers for fast setup, integration guidance, and early value realization. Educate customers on feat...

About Zipy Zipy helps engineering and product teams debug production issues faster using real-time session replay, error monitoring, and AI-driven insights. We work with fast-growing SaaS companies focused on product reliability and exceptional developer experience. We're looking for a motivated Customer Success Manager based in Pune to ensure customers onboard smoothly, adopt Zipy deeply, and grow with us. Responsibilities Customer Onboarding and Adoption Lead onboarding for new customers for fast setup, integration guidance, and early value realization. Educate customers on features like event tracking, session replay, errors overview, traces, logs, and alerts. Ensure high product usage th...

Role Summary As the Team Lead/Assistant Manager Global Benefits Support , you will oversee a team of regional Support Specialists and Senior Specialists across APAC, EMEA, and the Americas. You will be responsible for ensuring high-quality, consistent, and scalable customer service across time zones, maintaining operational excellence, and serving as the escalation point for complex benefit-related cases. This role combines people leadership, process improvement, benefits expertise, and cross-functional collaboration. Key Responsibilities Team Management Lead, coach, and support regional team members to ensure consistent performance across all time zones. Set team goals and KPIs (CSAT, SLA a...

As a Technical Sales & Solutions Specialist at our company located in Hyderabad (On-site/Hybrid), your role will involve explaining GrowStack.ai clearly, conducting winning demos, and collaborating with Customer Support, Services, and Solutions to convert prospects into satisfied long-term customers. If you have the ability to translate intricate AI workflows into concise business value, then this is the perfect opportunity for you. **Role Overview:** - **Sales (60%):** - Lead discovery to identify pain points, map stakeholders, and quantify impact. - Conduct high-conviction demos of GrowStack.ai (AI Agents, Automation Hub, AI Studio), communicate in customer language, and address objections...

As a Product Excellence Specialist at Omniful, your role is crucial in supporting the go-to-market efforts in Trkiye and Europe. You will act as a product-side extension of customer success and expansion teams, leading client training sessions, and coordinating product-related requests across departments. Your proactive and structured approach will contribute to the operational excellence of Omniful's platform. Here is a breakdown of your responsibilities and qualifications: **Key Responsibilities:** - Gain deep functional understanding of Omniful's full product suite, including POS, WMS, OMS, TMS, Sales Channel Integrations, and Fulfillment Network. - Conduct onboarding trainings, platform ...

As an ELV Presales Engineer at our company, your role will involve supporting our Qatar office by preparing designs, proposals, and technical documentation for various Extra Low Voltage (ELV) projects. You should have at least 2 years of experience in this field and be based in Thrissur, Kerala. Key Responsibilities: - Understand client requirements and design cost-effective ELV solutions including CCTV, Access Control, Structured Cabling, Fire Alarm, Intercom, etc. - Prepare proposals, Bill of Quantities (BOQs), compliance statements, and technical submittals. - Coordinate with the sales team for pricing, vendor quotations, and technical clarifications. - Assist in pre-qualification, tender...

Marketing Manager Technical SEO, CRM & Automation Location: Remote Employment: Full-time via Employer of Record Reports to: COO Bridgegold is a global investment-migration and private-client advisory firm serving HNW investors pursuing residence and citizenship through investment. The company operates across international real estate, financial services, and legal partnerships, combining technical accuracy and AI-driven automation to deliver measurable, multilingual visibility. Role Overview This is a hands-on technical role focused on SEO, GA4, CRM automation (HubSpot/Salesforce), and AI-driven optimization. It is not a content-writing, social-media, or brand-only position. The ideal candid...

About Plum: Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organisations. Healthcare in India is seeing a phenomenal shift, with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own, and so as many as 600 million Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to ensure 10 million lives by 2025. Backed by leading global investors, including Tiger Global and Sequoia Capital, we help companies care better for their employees by providing . About the Role: As a key member of the onboard...

As an ELV Technician cum Store Incharge, your role involves installing and maintaining low voltage systems such as CCTV, fire alarm, BMS, intercom, PA system, structured cabling, automation, and access control systems in Kerala. You will work under the MEP department and report to the Site Engineer/Foreman/Supervisor, operating on various construction sites. Key Responsibilities: - Install cable pathway systems, fire stop systems, electronic components, and various cables. - Conduct maintenance, repairs, and installations of telecommunication, IT equipment, electronics, networks, and low voltage systems. - Diagnose and troubleshoot electrical or mechanical malfunctions, perform functional te...

You should be proficient in the installation and configuration of CCTV (HD & IP) cameras, access control systems, video door phones (VDP), home and office automation systems, inverters, intercoms, and other related equipment. Your responsibilities will include: - Installing and configuring CCTV cameras, access control systems, VDPs, home and office automation systems, inverters, intercoms, etc. - Ensuring proper piping and cabling for the above-mentioned systems. The qualifications required for this role are: - Secondary education (10th pass preferred). - Valid driving license. As part of this full-time position, you will be required to travel 100% of the time to the work locations in person...

Job Title: Math Coach & Tier 2 Customer Care Specialist About the Role Elephant Learning is looking for a math-savvy educator who can guide parents and students through their learning journey while also handling advanced customer support issues. This role blends instructional expertise with strong troubleshooting and communication skills. You'll support families using the Elephant Learning system, diagnose Tier 2 issues, and ensure a smooth and effective learning experience. Key Responsibilities Math Coaching & Learning Support (Primary) Conduct 1:1 or group coaching sessions with parents/students to explain learning progress, goals, and strategies. Interpret assessment data within the Eleph...

As a Customer Service Representative, your role will involve providing real-time chat-based support to customers, ensuring a smooth and satisfactory experience. You will be responsible for responding to inquiries promptly and professionally, providing accurate information, troubleshooting problems, and managing multiple chat conversations simultaneously. It is essential to escalate complex queries appropriately and log all interactions accurately in the CRM system. Following chat scripts and maintaining brand voice standards will be crucial to meet performance targets such as Chat Response Time and Customer Satisfaction. Key Responsibilities: - Respond to customer inquiries via live chat and...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals (like you) can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR ...

Job Description: Senior Customer Success Manager (Graphy Inc., On-site) Location: Domlur, Bengaluru. Team: Customer Success & Key Account Manager Experience: 47 years Type: Full-time About the Role We are looking for a Senior Customer Success Manager (Sr. CSM) to strengthen and scale our Customer Success function. In this mid-senior role, you will guide a team of Customer Success Managers and Key Account Managers, support account strategy, and ensure long-term customer satisfaction, retention, and expansion. This role requires strong customer understanding, team coordination skills, and the ability to operate strategically in a fast-paced, SaaS-first environment. Key Responsibilities: Team M...

Product Success Specialist (Remote) Location: Mumbai Metropolitan Region Department: Customer Success Employment Type: Full Time (Remote) Overview PeopleGrove is a trusted SaaS partner for colleges and universities across the United States. Our integrated suite of platforms including CORE ELMS, CompMS, MyCred, and Readiness, among other industry-leading solutions empowers institutions to streamline experiential learning, outcomes assessment, compliance, and student & alumni lifecycle engagement. Serving hundreds of institutions and programs nationwide, PeopleGrove CORE is committed to enhancing educational outcomes through innovative technology and exceptional service. As we continue to grow...

Role Summary As the Team Lead/Assistant Manager Global Benefits Support , you will oversee a team of regional Support Specialists and Senior Specialists across APAC, EMEA, and the Americas. You will be responsible for ensuring high-quality, consistent, and scalable customer service across time zones, maintaining operational excellence, and serving as the escalation point for complex benefit-related cases. This role combines people leadership, process improvement, benefits expertise, and cross-functional collaboration. Key Responsibilities Team Management Lead, coach, and support regional team members to ensure consistent performance across all time zones. Set team goals and KPIs (CSAT, SLA a...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organisations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to insure 10mn lives by 2025. Backed by leading global investors including Tiger Global, and Sequoia Capital, we help companies care better for their employees by providing. About The Role As a key member of the onboarding pod in Mid-M...

We are looking for an experienced Customer Support Lead who has worked in B2B SaaS or the rewards, incentives, or engagement or loyalty industry . In this role, you will lead a team of support specialists, ensure exceptional customer experience, and enhance support processes to drive high customer satisfaction and retention. If you excel in problem-solving, team leadership, and handling complex customer scenarios, we would love to hear from you. Responsibilities Lead and manage a team of customer support specialists handling B2B clients across our loyalty product suite Serve as an escalation point for complex customer issues; ensure timely and accurate resolution. Monitor critical SLAs, resp...

Customer Success Specialist (CSS) Location: Ahmedabad, Gujarat Experience: 23 years Function: Relationship Management & Retention About the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You'll ensure they remain engaged, satisfied, and consistently derive maximum value from our platform. This role calls for a consultative mindset, excellent communication, and the ability to positively influence customer adoption and retention. Key Responsibilities Act as the primary point of contact for key accounts post-onboarding. Lead and execute client onboarding processes smoothly and effectively. Build strong, mea...

As an experienced ELV CAD Draftsman with at least 2 years of experience in preparing detailed drawings and documentation for ELV projects, you will be based in Thrissur, Kerala, and support our Qatar office remotely in design and documentation works. Key Responsibilities: - Prepare detailed CAD drawings for ELV systems including CCTV, Access Control, Fire Alarm, Structured Cabling, and Intercom. - Convert design concepts, BOQs, and consultant markups into precise drawings. - Ensure drawings comply with Qatar standards and project specifications (MOI-SSD/QCDD). - Maintain drawing records and revisions systematically. - Coordinate with presales and project teams to finalize shop drawings and a...

As an ELV Technician, your role will involve installing, testing, commissioning, and maintaining Extra Low Voltage (ELV) systems. This includes a variety of systems such as CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems. Your responsibilities will require a strong technical knowledge, attention to detail, and strict adherence to safety and quality standards. Key Responsibilities: - Installing ELV systems such as CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems - Testing and commissioning ELV systems to ensure proper functionality - Conducting regular m...