4 Intercom Jobs

Lifecycle Automation Specialist Experience: 3 - 5 Years Exp Salary : Upto AUD 30,000 / year Preferred Notice Period : Within 30 Days Shift : 3:30AM to 12:30PM IST Opportunity Type: Remote Placement Type: Contractual Contract Duration: Full-Time, Indefinite Period (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Braze, CSS, Hightouch, Intercom, Snowflake, HTML, JavaScript, SQL Good to have skills : Communication Compare Club (One of Uplers' Clients) is Looking for: Lifecycle Automation Specialist who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Compare Club is transforming into a data-driven organisation focused on delivering highly personalised marketing experiences. As a Lifecycle Automation Specialist, you will play a pivotal role in bringing this vision to life by supporting the development and implementation of automated marketing journeys across key customer touchpoints. This role ensures that automation systems work seamlessly in the backgroundmanaging data flow, maintaining data hygiene, launching campaigns on time, and ensuring messages reach the right members. Reporting to the Lifecycle Automations Manager, youll collaborate closely with the CRM, Member Experience, Tech, and Product teams. This opportunity is ideal for a technically minded individual looking to grow their career at the intersection of marketing, automation, and data. You'll gain hands-on experience with leading MarTech tools including Braze, Hightouch, Snowflake, and Intercomenabling smarter, faster, and more personalised customer journeys. Key Stakeholder Relationships Internal: Data & Analytics Product Team Sales Tech (Dev/IT) Business Development Member Experience Performance & Growth Brand & Content Compliance External: Platform Vendors Creative Agencies Outsourcing Partners Training Providers Key Responsibilities Lifecycle Automation Strategy & Implementation Support implementation of lifecycle marketing strategies using SQL and JavaScript-powered automations. Help maintain and improve automation workflows, progressively taking on greater responsibility. Translate strategic objectives into actionable marketing plans. Marketing Technology Support Develop basic JavaScript for use in automation platforms. Troubleshoot issues in marketing tech stack and work with IT/Dev teams on implementations. Data Analysis & Performance Optimisation Use SQL to analyse marketing and customer interaction data. Assist in maintaining data models and ETL processes. Support reporting and dashboard creation to track key metrics. Testing & Continuous Improvement Assist in A/B testing setup and analysis across various channels. Contribute to testing frameworks and continuous optimisation of campaigns. Communication & Stakeholder Management Support the rollout of new communication channels and initiatives. Maintain strong relationships with vendors and cross-functional teams. Act as a liaison between marketing and other departments to ensure alignment on capabilities and projects. Channel Management Assist with maintaining integrations across channels such as: Email: HTML/CSS development, basic JavaScript SMS Live Chat & Messengers Bots SDK Implementations: Push notifications, content cards Emerging Channels Code & Documentation Management Use version control systems (e.g., Git) to manage marketing automation code. Assist in maintaining technical documentation and knowledge base articles. Regulatory Compliance & Best Practices Ensure all marketing activities comply with relevant laws (e.g., GDPR, Spam Act). Apply secure coding practices and assist in audits to identify system vulnerabilities. Experience and Capabilities Professional Experience 3+ years in marketing operations, CRM, or automation execution roles. Experience in lifecycle marketing and multi-channel campaign execution. Understanding of email and SMS marketing best practices. Familiarity with A/B testing concepts. Exposure to project management methodologies. Technical Skills Experience with tools like Braze, Marketo, Salesforce Marketing Cloud, Adobe, or Klaviyo is valuable. Basic proficiency in HTML, CSS, and JavaScript (especially for email/web environments). Familiarity with SQL; willingness to grow expertise. Understanding of JSON, APIs, and webhooks. Willingness to learn version control tools like Git. Analytical & Problem-Solving Skills Foundational analytical skills with a data-driven mindset. Interest in segmentation, debugging, and workflow optimisation. Ability to communicate technical concepts clearly and effectively. Personal Attributes Quick learner and adaptable to evolving technologies. Self-motivated and proactive. Passionate about staying current with MarTech trends. How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Theyre passionate about helping Aussies get more from their money. But their mission extends to providing a seamless, ongoing experience that is not only quick and fuss-free, but non-intrusive. It is one of Australia's largest comparison businesses, serving over 1,000,000 Australian families every year across Health Insurance, Life Insurance, Energy & Gas, Home Loans, Hearing Aids, and Child Care. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Key Responsibilities Provide responsive and detailed technical support to merchants via email, chat, and phone. Troubleshoot issues related to app functionality, Shopify integrations, and third-party services. Proactively engage in outbound communications to follow up on unresolved issues or product changes that affect customers. Collaborate with internal teams to escalate and resolve bugs, performance issues, and UX/UI concerns. Maintain accurate ticket records and follow up in a timely manner to ensure resolution and customer satisfaction. Contribute to support documentation, macros, and internal playbooks to drive self-service and operational efficiency. Champion the voice of the customer by sharing insights and feedback with the Product and Engineering teams. Requirements 3-5 years of technical support experience, preferably in a SaaS or e-commerce environment. Strong understanding of Shopify, mobile app ecosystems, and customer success practices. Experience supporting mid-market or high-touch clients and managing high-stakes issue resolution. Proficiency with helpdesk tools such as Zendesk, Intercom, or Gorgias. Excellent written and verbal communication skills with an emphasis on clarity, empathy, and technical accuracy. Ability to prioritize and manage multiple conversations and tickets in a fast-paced environment. Comfortable working cross-functionally and independently in a remote-first culture.

Note: You can email us your CV on Aakanksha@zinq.in & on Careers@zinq.in or you can call us on 9820343217 Company Website: www.zinq.in Company Address: ZINQ ELECTRONICS PVT. LTD. Key Responsibilities and Accountabilities are to: Installation, servicing / maintenance, testing, commissioning of CCTV, Fire Alarms, Intruder Alarm Systems IP Surveillance Systems and Access Control Systems or related equipment, follow schematic drawings and building plans in accordance with NSI and relevant Codes of Practice/Policies. Providing a quality installation in the most methodical and efficient manner, including the ability to digest detailed scope of works and working drawings. Liaising with ARC (Alarm receiving centres) Production of high-quality commissioning and handover documentation and as fit drawings. Maintaining safe work environment at all times and have a good understanding of Health and Safety i.e. Method, Risk assessments, safe working procedures etc. Client training and demonstration of systems to explain the systems working and functionality. Responding to out of hours service calls. Willing to travel Pan India Person Specification Technical Competencies - Essential Demonstrate at least 3 years previous experience in a Security role. Demonstrate a general knowledge of Security Systems - Intruder Alarms, Access control, CCTV and Intercom Demonstrate strong communication skills. Sound administration skills with an understanding of the importance of paperwork and the accuracy and timeliness of submission of same. Full Driving License (subject to inspection for company insurances)

Role - U.S Technical Recruiter Job timing - 7 pm - 4 am [Mon-Fri] Job Summary Were seeking a driven Technical Recruiter with deep knowledge of the low-voltage industry to join our high-performance staffing team. This role focuses on sourcing, screening, and placing skilled field technicians and installers across structured cabling, audiovisual (AV), access control, CCTV, and other integrated building technologies. Ideal for someone who understands the tools, certifications, and day-to-day field language of this trade. ______________________________________ Key Responsibilities: • Recruit and place technicians and installers for low-voltage, AV, structured cabling, access control, CCTV, intercom, and fire/life safety projects. • Leverage job boards and ATS tools (CEIPAL, Dice, LinkedIn Recruiter, Indeed, etc.) to pipeline and engage qualified candidates. • Use Boolean search logic and other advanced sourcing strategies to find "off-the-radar" talent. • Partner closely with project managers and field supervisors to forecast workforce needs and identify gaps by geography and certification. • Ensure timely collection of onboarding documents, timesheets, certifications, and deployment compliance (OSHA, BICSI, AVIXA, etc.). • Build and manage a bench of ready-to-deploy talent in key markets. ______________________________________ Qualifications: • 5+ years of recruiting experience in low-voltage, structured cabling, skilled trades, construction, or related technical staffing. • Solid understanding of jobsite roles including Cable Technician, AV Installer, Access Control Tech, Site Lead, and Project Foreman. • Proficient in using ATS/CRM platforms (CEIPAL preferred), LinkedIn Recruiter, job boards, and Boolean strings. • Able to speak the language of the field understands common tools, systems, certifications, and trade terms. • Experience working in fast-paced, high-volume recruiting environments with tight deadlines and changing priorities. • Comfortable conducting in-depth technical phone screens and qualifying field credentials. • Highly organized with strong follow-through on candidate redeployment and client • Excellent communication and interpersonal skills.