29 Livechat Jobs

Role & responsibilities Salesforce Digital Engagement (Live Chat, Messaging, WhatsApp, SMS) - Salesforce Service Cloud - Apex, Lightning Web Components (LWC), Visualforce - SOQL, SOSL, REST/SOAP APIs - Omnichannel routing, Chatbots, Flows, Automation - Salesforce data & security model, governor limits - Third-party integrations - Salesforce Certifications (Platform Developer I/II, Service Cloud Consultant, Digital Engagement Specialist) Preferred candidate profile Immediate Joiners Required

Hiring for International Telecom CHAT PROCESS Work Location- Pune Hinjewadi Phase s3 Work Mode: Work from Office. Shift : US Rotational Shift Week Off- Rotational Week Offs Cab : Both Way Cab Service Requirement : Minimum 1 year of relevant experience required in International chat process on dual concurrency. 12th Pass can apply Immediate Joiner Preferred Ready to Relocate Max Age- 44 Interview Pattern: HR Round > Ops Round> Written Versant ( 58/80 ) > Chat Assessment Job Responsibilities: 1. Respond to customer questions and requests via live chat in a professional and timely manner. 2. Offer accurate and detailed information about a company's products and services to help customers make i...

Medanta Overview : Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-speciality care to patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services.We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system....

Medanta Overview : Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-speciality care to patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services.We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system....

Medanta Overview : Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-speciality care to patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services.We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system....

Medanta Overview : Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-speciality care to patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services.We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system....

Minimum of 1 year of international voice Excellent communication 5 days working 2 days rotational off UG & Graduate Max CTC P/M : 36000 Take home :30000 Quarterly bonus : 4k Work Location: Itpl Whitefield

Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customer...

Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customer...

Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customer...

Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customer...

RESPONSIBILITIES: 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction A Customer Support Executive is responsible for providing timely and effective assistance to customers. The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This includes responding to questions, troubleshooting problems, and documenting customer interactions. The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support....

Role Summary: Join a leading multinational BPO and provide real-time support to international customers via live chat. Help resolve queries, ensure customer satisfaction, and contribute to a global service team. Who Can Apply: 12th Pass / Diploma / Graduate Excellent written English skills Comfortable with night shifts & rotational shifts Basic computer knowledge Perks & Benefits: 5-day work week Night shift allowance + Overtime pay Free cab (night shifts) Subsidized meals Health & Life Insurance PF, Gratuity, Parental Leave Career growth opportunities Performance incentives To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customer...

RESPONSIBILITIES: 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction A Customer Support Executive is responsible for providing timely and effective assistance to customers. The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This includes responding to questions, troubleshooting problems, and documenting customer interactions. The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support....

RESPONSIBILITIES: To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment

RESPONSIBILITIES: To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment

A Web Chat Executive is responsible for providing real-time support to customers through live chat on a company's website. The role involves handling multiple chat conversations simultaneously, responding to customer inquiries, and resolving issues in a timely and efficient manner. They are responsible for providing accurate information about products, services, and company policies. This position requires excellent written communication skills, multitasking abilities, and a strong customer service orientation. The executive is also expected to escalate complex issues to a higher-tier support team and document all customer interactions for future reference. The role is crucial for enhancing ...

RESPONSIBILITIES: 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction Compensation for freshers: ?2,54,640 LPA + ?70,360 VSA; Experience: ?3,20,000 LPA + ?79,000 VSA

RESPONSIBILITIES: To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment

RESPONSIBILITIES: 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction A Customer Support Executive is responsible for providing timely and effective assistance to customers. The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This includes responding to questions, troubleshooting problems, and documenting customer interactions. The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support....

RESPONSIBILITIES: 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction A Customer Support Executive is responsible for providing timely and effective assistance to customers. The role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This includes responding to questions, troubleshooting problems, and documenting customer interactions. The executive must have a strong understanding of the company's products or services to provide accurate information and comprehensive support....

RESPONSIBILITIES: 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction Compensation for freshers: ?2,54,640 LPA + ?70,360 VSA; Experience: ?3,20,000 LPA + ?79,000 VSA

The Customer Service Representative (CSR) is a member of the Customer Contact Center and plays a crucial role in responding to a high volume of inquiries regarding the company's products or services. In this role, you will handle inbound calls, LiveChat, and emails from examinees and others related to teacher certification programs, website issues, complaints, and more. Your responsibilities will include following standard scripts, policies, and procedures to ensure consistent and high-quality customer service. To excel in this position, you should possess a High School diploma or equivalent and have 18 months to 3 years of customer service experience. Familiarity with call center management...

*Graduation is must *min 1 years exp into technical chat *sal-5lpa *dual chat handling into technical support(troubleshooting,direct live chat} *Night shift *5days/2days off *two way cab *immediate joinee *chennai jeevitha-9940812026/8925733223

Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processe...