Technical Support Executive

About the Company SPEQTA Taxsoft Compliance and LLP is a fast-growing firm specializing in GST software solutions and compliance services. We focus on providing simple, reliable, and efficient tools to help tax professionals and businesses manage their GST-related tasks with ease. With a strong commitment to innovation and customer support, we aim to make tax compliance more accessible and stress-free for our clients. Role Overview We are currently looking for dynamic and motivated individuals to join our team as Sales & Support Executives. The ideal candidate should be a graduate with basic computer knowledge, and Basic GST Knowledge, a willingness to learn, and strong communication skills. This is an excellent opportunity for fresh graduates or entry-level professionals looking to start their careers in the tech-enabled service and software sector. Key ResponsibilitiesSales Support: Introduce and demonstrate our software products to potential clients. Understand client requirements and recommend appropriate solutions. Handle lead follow-ups and maintain client communication. Maintain records of sales interactions and updates. Customer Support: Provide first-level support to clients regarding software usage. Assist users with installation, login, and basic troubleshooting. Escalate technical issues to the relevant team when required. Maintain customer satisfaction through prompt and effective communication. Other Responsibilities: Assist with data entry, document handling, and internal coordination tasks. Respond to customer emails, WhatsApp messages, and calls in a professional manner. Candidate RequirementsGraduate in any discipline (B.Com/BBA/BA/B.Sc. etc.) Basic working knowledge of computers (MS Office, Email, Internet). Good communication skills in Hindi (English is an advantage). Positive attitude, willingness to learn, and customer-oriented mindset. Ability to work both independently and as part of a team. What We OfferOn-the-job training and mentoring Friendly and growth-oriented work environment Opportunity to gain hands-on experience in sales, support, and software Career growth prospects within the company based on performance To Apply: Please send your updated CV through whatsapp on 8926701234 For inquiries, contact: 7068777007 Office Address: G-1, 10/431, KHALASI LINE, KANPUR, Uttar Pradesh