Job Title: Technical Support Executive (Accounting) Department: Customer Support Experience: 1-4 Years Qualification: B.Com / M.Com / MBA (Finance) Location: Mohali (Night Shift) Position Overview: We are seeking a highly motivated and detail-oriented individual with a strong accounting background to join our Customer Support team. As an Technical Support Executive (Accounting), you will be responsible for handling client queries, tickets, and issues related to the accounting module of the Xoro ERP system. This role is a unique blend of accounting expertise and customer service, ideal for candidates with a background in finance who are tech-savvy and eager to assist clients with their day-to-day ERP-related financial processes. Key Responsibilities: Respond to and resolve accounting-related support tickets and calls raised by clients using the XoroERP platform. Analyze, troubleshoot, and guide users on financial transactions, entries, and accounting workflows within the ERP. Provide step-by-step solutions to clients for accounting errors, misconfigurations, process-related issues. Assist users in understanding and using key accounting functionalities like: o Journal entries o Ledger management o Invoicing and billing o Accounts payable & receivable o Bank reconciliations o Tax configurations o Financial reporting Work closely with internal product, QA, and development teams to escalate and follow up on bugs or system issues affecting accounting modules. Create and update support documentation and FAQs to help clients with recurring queries. Help clients understand accounting reports and troubleshoot mismatches or unexpected results. Educate clients on best practices for using the accounting features in Xoro ERP. Typical Client Queries You Will Handle: "Why is my trial balance not matching?" "The invoice total doesnt match the payment received what should I check?" "How do I configure Tax in the system?" "My bank reconciliation is showing a mismatch help!" "I accidentally deleted a ledger account how can I recover or fix this?" "How to generate a custom P&L report for a specific branch or date range?" Why isnt my journal entry posting to the correct GL account? \What's the correct way to record a credit note for a returned item? I accidentally applied a payment to the wrong invoice how do I fix this? Required Qualifications: Bachelor's or Master's degree in Commerce, Accounting, or Finance (B.Com, M.Com, MBA Finance) 14 years of relevant experience in accounting, ERP support, or a similar client-facing finance role Strong understanding of accounting principles and ERP systems Excellent verbal and written communication skills in English Experience working with clients or internal stakeholders in a support/helpdesk environment Preferred Skills: Experience with Xoro ERP or similar ERP platforms (SAP, NetSuite, QuickBooks, Zoho Books, etc.) Understanding of ticketing systems like Zendesk, Freshdesk, Jira, or similar Ability to work under pressure, manage multiple tickets, and prioritize effectively Patience and empathy when dealing with non-technical users Why Join Us? Work in a fast-growing company with a global customer base Opportunity to learn both accounting and ERP product workflows Collaborative and supportive work environment Gain valuable experience working at the intersection of finance, technology, and customer service
Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 2+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position.
Job Title: Full-Stack Software Developer (Integrations) Vacancies: 1 Location: Mohali, Punjab Experience:4+ Years Are you an experienced full-stack software developer looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking an intermediate full-stack software developer with 4+ years of experience to join our team. The ideal candidate will be a self-starter, highly motivated, and passionate about creating high-quality software solutions. You will be responsible for developing and maintaining software applications that integrate with other systems using C#, ASP.NET, JavaScript, Postman, REST API, and jQuery. Key Responsibilities: Design, develop and maintain integrations between various systems using C#, ASP.NET, JavaScript, Postman, REST API, and jQuery. Collaborate with the team to understand business requirements and translate them into technical solutions. Write clean, efficient, and well-documented code that adheres to coding standards. Test and debug software to ensure that it meets functional and non-functional performance requirements. Develop and maintain technical documentation for software applications. Keep up to date with emerging technologies and industry trends to continuously improve the software development process. Constantly communicate with product stakeholders (project manager, client and peers) on project progress. Required Skills and Experience: 4+ years of experience as a full-stack software developer. Excellent written and verbal communication skills in English is a must, since this is a client facing role. Proficiency in C#, ASP.NET, JavaScript, Postman, REST API, and jQuery. Experience developing and maintaining integrations between various software systems. Strong problem-solving and analytical skills. Ability to work independently and in a team environment. We offer a competitive salary package and a dynamic work environment. If you are passionate about developing innovative software solutions and want to be part of a dynamic team, please apply with your updated resume.
Job Title: Technical Support Executive Location: Mohali Shift: Night Shift (PST Timings) Experience: 2+ years We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. Health insurance
Position: Client Onboarding Executive Location : Hyderabad Shift: Night Experience: 3-5 years Notice Period: Immediate Joiner / 45-day notice period Job Description: We are looking for a proactive and detail-oriented Client Onboarding Executive to join our dynamic team in Hyderabad. In this role, you'll play a critical part in ensuring our clients across North America experience a seamless onboarding process to our ERP and WMS software solutions. This is a client-facing position that requires strong communication, coordination, and technical skills, particularly in data handling and systems understanding. Responsibilities: Work closely with new clients to understand their business requirements and processes. Guide customers through the onboarding journey, ensuring timely and effective implementation. Configure ERP and WMS software solutions in alignment with client expectations. Execute accurate data uploads and migration from legacy systems. Validate and map client data to ensure completeness, consistency, and accuracy. Conduct end-to-end system testing and assist in troubleshooting during implementation. Maintain clear and professional communication via email and virtual meetings throughout the onboarding process. Coordinate training sessions and provide documentation to support client adoption. Act as a liaison between internal teams and clients, ensuring smooth and timely onboarding delivery. Manage onboarding timelines, flag risks early, and ensure successful go-lives. Continuously improve onboarding workflows based on feedback and process learnings. Requirements: Bachelors degree in Computer Science, IT, Business, or a related field. 3–5 years of experience in client onboarding, implementation, or ERP/WMS configuration. Strong understanding of logistics, supply chain processes, or warehouse management systems. Proficiency in handling data via Excel, CSV, and basic scripting/text transformation tools. Excellent English communication skills — both written and verbal. Hands-on experience with ERP/WMS tools like SAP, Oracle, Microsoft Dynamics. Familiarity with Agile project environments is a plus. Ability to handle multiple client projects with a focus on deadlines, accuracy, and customer satisfaction. Strong interpersonal skills with a client-first mindset. Why Join Us? Competitive salary package Opportunity to work with global clients Supportive team environment and room for growth Be part of impactful software rollouts for leading businesses
Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Time zone) Experience: 3+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 3+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 3+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position.
Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Timings) Experience: 2+ years We are seeking a highly motivated Technical Support Executive with 2+ years of experience in supporting ERP software. Health insurance Provident fund
Responsibilities: * Manage project timelines & deliverables. * Provide ongoing support & training. * Collaborate with stakeholders throughout implementation process. * Lead ERP implementation projects from start to finish. Health insurance
Job Title: Technical Support Executive(Accounting) As an Technical Support Executive(Accounting), you will be responsible for handling client queries, tickets, and issues related to the accounting module of the Xoro ERP system. Health insurance Provident fund
Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Time zone) Experience: 3+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 3+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 3+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position.
Job Profile : Business Analyst (ERP Implementation) Experience : Required: 3-6 years Location : Hyderabad Industry : ERP Software, SaaS, IT Consulting, Enterprise Software Solutions No. of Vacancies : 2 Shift : Night Job Description About the Role: We are looking for an experienced Business Analyst (ERP Implementation) to join Xorosoft India. This person will be responsible for client onboarding, business process analysis, ERP system configuration, and training. The ideal candidate should have a strong understanding of ERP workflows across Sales, Purchasing, Finance, Inventory, and Accounting, as well as the ability to bridge the gap between business requirements and technical configurations. Key Responsibilities: 1. Client Onboarding & Business Process Analysis: Work with new clients to understand their business processes, workflows, and requirements. Conduct scoping sessions to define client needs and ERP customization requirements. 2. ERP System Implementation & Configuration: Collaborate with the technical team to configure and implement XoroERP based on client needs. Ensure proper data migration from legacy systems to XoroERP. 3. Training & Customer Success: Conduct detailed ERP training sessions for client teams across departments (Sales, Finance, Inventory, etc.). Provide ongoing support during the post-implementation phase to ensure smooth adoption. 4. Process Improvement & Documentation: Document business workflows, ERP configurations, and user guides. Identify opportunities for process automation and optimization within ERP. 5. Cross-Functional Coordination: Work closely with the technical, support, and product teams to ensure customer satisfaction. Act as a bridge between business users and developers to implement ERP solutions effectively. Required Skills & Qualifications: Must-Haves: 1. 5+ years of experience in ERP implementation, business analysis, or customer onboarding. 2. Hands-on experience with ERP software like SAP, Oracle NetSuite, Microsoft Dynamics, or similar mid-market ERP solutions. 3. Strong understanding of business processes in retail, wholesale, e-commerce, and distribution industries. 4. Knowledge of Sales, Inventory, Procurement, Accounting, and Finance modules in an ERP system. 5. Ability to gather requirements, create workflows, and document business processes. 6. Strong communication and training skills to onboard clients. 7. Ability to collaborate with technical teams for system configurations and integrations. Good to Have: Experience with SaaS-based ERP solutions. Knowledge of SQL, data migration, and API integrations. MBA (Operations, IT, or Finance) or relevant ERP Certifications (SAP, NetSuite, Microsoft Dynamics, PMP, CBAP).
Job Title: Technical Support Executive (Accounting) Department: Customer Support Experience: 2-5 Years Qualification: B.Com / M.Com / MBA (Finance) Location: Hyderabad (Night Shift PST Timezone) Position Overview: We are seeking a highly motivated and detail-oriented individual with a strong accounting background to join our Customer Support team. As an Technical Support Executive (Accounting), you will be responsible for handling client queries, tickets, and issues related to the accounting module of the Xoro ERP system. This role is a unique blend of accounting expertise and customer service, ideal for candidates with a background in finance who are tech-savvy and eager to assist clients with their day-to-day ERP-related financial processes. Key Responsibilities: Respond to and resolve accounting-related support tickets and calls raised by clients using the XoroERP platform. Analyze, troubleshoot, and guide users on financial transactions, entries, and accounting workflows within the ERP. Provide step-by-step solutions to clients for accounting errors, misconfigurations, process-related issues. Assist users in understanding and using key accounting functionalities like: o Journal entries o Ledger management o Invoicing and billing o Accounts payable & receivable o Bank reconciliations o Tax configurations o Financial reporting Work closely with internal product, QA, and development teams to escalate and follow up on bugs or system issues affecting accounting modules. Create and update support documentation and FAQs to help clients with recurring queries. Help clients understand accounting reports and troubleshoot mismatches or unexpected results. Educate clients on best practices for using the accounting features in Xoro ERP. Typical Client Queries You Will Handle: "Why is my trial balance not matching?" "The invoice total doesnt match the payment received what should I check?" "How do I configure Tax in the system?" "My bank reconciliation is showing a mismatch help!" "I accidentally deleted a ledger account how can I recover or fix this?" "How to generate a custom P&L report for a specific branch or date range?" Why isnt my journal entry posting to the correct GL account? \What's the correct way to record a credit note for a returned item? I accidentally applied a payment to the wrong invoice how do I fix this? Required Qualifications: Bachelor's or Master's degree in Commerce, Accounting, or Finance (B.Com, M.Com, MBA Finance) 14 years of relevant experience in accounting, ERP support, or a similar client-facing finance role Strong understanding of accounting principles and ERP systems Excellent verbal and written communication skills in English Experience working with clients or internal stakeholders in a support/helpdesk environment Preferred Skills: Experience with Xoro ERP or similar ERP platforms (SAP, NetSuite, QuickBooks, Zoho Books, etc.) Understanding of ticketing systems like Zendesk, Freshdesk, Jira, or similar Ability to work under pressure, manage multiple tickets, and prioritize effectively Patience and empathy when dealing with non-technical users Why Join Us? Work in a fast-growing company with a global customer base Opportunity to learn both accounting and ERP product workflows Collaborative and supportive work environment Gain valuable experience working at the intersection of finance, technology, and customer service
Job Title: Technical Content Writer Location: Mohali, Punjab Experience: 2+ Years About the Role Xorosoft is looking for a Technical Content Writer with a strong understanding of software products and enterprise applications. The ideal candidate will be responsible for creating clear, engaging, and technically accurate content for our cloud-based ERP software solution . You will work closely with the product, development, and QA teams to produce high-quality documentation, guides, and learning materials that help our users understand and leverage Xorosofts platform effectively. Key Responsibilities Develop and maintain technical documentation, including user guides, release notes, API documentation, FAQs, and feature overviews. Collaborate with product managers, engineers, and QA teams to understand technical features and translate them into clear, concise content. Write SEO-friendly website and blog content related to ERP, automation, and enterprise software. Maintain consistency in terminology, tone, and documentation standards across all deliverables. Review and edit content for accuracy, clarity, and completeness. Assist in creating in-app help text, onboarding materials, and tooltips for user assistance. Work with cross-functional teams to ensure timely delivery of documentation aligned with product releases. Requirements Bachelor’s degree in English, Computer Science, Information Technology, or related field . 2+ years of experience in technical content writing or documentation for software applications . Strong command over English grammar, structure, and tone . Ability to explain complex technical concepts in simple, clear language. Familiarity with tools such as Confluence, Markdown, MS Word, or Adobe FrameMaker . Experience in writing for ERP, SaaS, or enterprise-level applications is highly desirable. Excellent collaboration and communication skills. Good to Have Experience in API documentation or developer-oriented content. Exposure to Agile environments and understanding of software development workflows. Basic knowledge of HTML or Markdown formatting. Creative mindset for producing engaging technical blogs and thought-leadership articles. Why Join Xorosoft? At Xorosoft, you’ll work on an innovative cloud-based ERP platform used by global businesses to manage operations efficiently. You’ll collaborate with an energetic, cross-functional team, gain exposure to enterprise product documentation, and contribute to improving user experience through impactful content.
J ob Title: Playwright Automation Engineer Vacancies: 1 Location: Mohali, Punjab Experience: Total 3-5 Years (2-3 Years in Playwright) About the Role We are looking for a skilled Playwright Automation Engineer with 2-3 years of hands-on experience in Playwright and a total of 3-5 years in automation testing. The ideal candidate will be responsible for designing, developing, and maintaining robust end-to-end automated test scripts to ensure high-quality software delivery across our enterprise applications. Responsibilities Design, develop, and maintain automated test suites using Playwright for web applications. Collaborate with developers, QA engineers, and product teams to define test strategies and ensure full test coverage. Build scalable, maintainable, and reusable test frameworks and scripts. Execute automated test runs as part of CI/CD pipelines and analyze results for quick feedback. Identify, document, and track defects, and perform root-cause analysis for failures. Continuously improve automation frameworks, tools, and test processes. Ensure cross-browser and cross-platform testing coverage. Stay updated with the latest automation tools, frameworks, and best practices. Requirements 35 years of total experience in software testing/automation. Minimum 2–3 years of hands-on experience in Playwright (TypeScript/JavaScript-based automation). Strong understanding of test automation frameworks and best practices. Proficient in creating, executing, and maintaining automated UI and API test cases. Experience integrating automation with CI/CD tools (e.g., Jenkins, Azure DevOps, GitHub Actions). Good knowledge of version control systems (Git). Strong analytical, debugging, and problem-solving skills. Excellent communication skills and ability to work in a collaborative environment. Good to Have Experience with other automation tools like Selenium , Cypress , or TestCafe . Familiarity with API testing tools such as Postman or REST Assured . Experience working in Agile/Scrum environments. Knowledge of performance testing or visual regression testing is a plus. Education Bachelor’s or Master’s degree in Computer Science , Information Technology , or a related field. If you are passionate about test automation and eager to contribute to a fast-paced, innovative team, apply now with your updated resume.
Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Time zone) Experience: 3+ years Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you! We are seeking a highly motivated Technical Support Executive with 3+ years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner. Responsibilities Provide technical support to customers via tickets, email, and virtual meetings. Troubleshoot and resolve software-related issues in a timely manner. Log and track customer issues in a ticketing system. Ensure customer satisfaction by following up on open issues and keeping customers informed of progress. Collaborate with development and QA teams to resolve customer issues. Continuously improve knowledge of the ERP software and stay current with industry developments. Requirements 3+ years of experience in technical support for ERP software. Strong problem-solving skills. Excellent communication skills, both written and verbal. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or related field. If you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position.
Job Title: Manual Tester Lead Vacancies: 1 Location: Mohali, Punjab Experience: 5-7 Years Are you a seasoned manual testing professional with a strong eye for detail and a passion for quality assurance? Do you enjoy leading teams, improving testing processes, and ensuring that every release meets the highest standards of software quality? If so, wed love to have you on our team! We are looking for a Manual Tester lead to take ownership of the testing process and guide a team of testers in delivering flawless software solutions. The ideal candidate will have extensive experience in manual testing methodologies, test planning, and team coordination, preferably in applications built using ASP.Net, C#.Net, HTML5, JavaScript, jQuery, CSS, and MS SQL . Responsibilities: Lead and mentor the QA/testing team to ensure timely and accurate delivery of testing activities. Collaborate closely with developers, product managers, and business analysts to understand requirements and define test strategies. Design, review, and execute comprehensive test plans, test cases, and test scripts. Oversee all phases of manual testing — including functional, regression, integration, and user acceptance testing. Identify, log, and track software defects using bug-tracking tools and ensure timely resolution. Conduct root cause analysis of recurring defects to drive quality improvements. Participate in sprint planning, daily stand-ups, and review meetings to align QA efforts with development goals. Implement and maintain QA best practices, testing standards, and documentation processes. Provide regular status reports on test progress, risks, and quality metrics to stakeholders. Stay updated on the latest testing methodologies, tools, and industry trends to enhance QA efficiency. Requirements: 5–7 years of hands-on experience in manual testing , with at least 2 years in a lead or senior QA role . Experience in testing applications across different domains such as ERP, eCommerce, or SaaS platforms will be an added advantage. Candidates with exposure to business workflows and end-to-end functional testing in these domains will be preferred. Strong understanding of SDLC, STLC, defect lifecycle, and agile methodologies. Proven experience in writing detailed test cases, test plans, and test reports. Excellent analytical, troubleshooting, and communication skills. Ability to coordinate and guide a team of testers effectively. Experience with bug-tracking tools (e.g., JIRA, Bugzilla, or similar) . Knowledge of ASP.Net, C#.Net, HTML5, JavaScript, jQuery, CSS, and MS SQL is advantageous. Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. Why Join Us: We offer a competitive salary package, a collaborative environment, and the opportunity to lead a talented QA team that’s passionate about quality and innovation. If you’re driven by precision, leadership, and excellence in software testing — we’d love to hear from you!
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