Job Brief We are looking for an experienced PHP Developer to join our highly skilled technical team. Main Responsibilities of a PHP Developer Roles and Responsibilities · Write, maintain clean, well designed code · Building APIs and connecting · Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality · Contribute in all phases of the development lifecycle · Follow industry best practices · Develop and deploy new features to facilitate related procedures and tools if necessary Skills · Minimum 2 years of software development experience in PHP · Demonstrable knowledge of web technologies including HTML, CSS, JavaScript. · Good knowledge of relational databases, version control tools and of developing web services · Experience in common third-party APIs (Google, facebook, eBay etc), Unix/Linux, and MVC Framework Architecture · Passion for best design and coding practices and a desire to develop new bold ideas · Knowledge of Ajax, jQuery, and MySQL. · Understanding CakePHP- an open-source web framework, and PHPUnit- a unit testing framework. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Bhilwara, Rajasthan: Reliably commute or planning to relocate before starting work (Required) Experience: PHP: 1 year (Required)

Job Brief We are looking for an experienced Technical Support Executive to join our highly skilled technical team. · Providing timely and courteous support to customers via various channels such as phone, email, live chat, or ticketing system. · Identifying and diagnosing technical problems reported by customers, analyzing the symptoms, and finding appropriate solutions. · Assisting customers in resolving technical issues with products or services. This may involve walking them through step-by-step solutions or remotely accessing their systems to fix the problem. · Gaining in-depth knowledge of the company's products or services to address customer inquiries accurately and effectively. · Keeping detailed records of customer interactions, inquiries, and solutions provided. This helps in maintaining a knowledge base for future reference. · Handling and escalating complex or unresolved issues to higher-level technical support or relevant departments. · Providing basic training to customers on using the products or services effectively and efficiently. · Assisting customers with software updates, patches, and upgrades to ensure their systems are up-to-date and secure. · Ensuring that customer interactions are handled professionally, and maintaining high-quality service standards. · Collecting customer feedback to improve products, services, and the overall support experience. · Utilizing remote support tools to access and troubleshoot customers' computers or devices. · Contributing to the creation and maintenance of a comprehensive knowledge base with solutions to common issues. · Assisting customers with hardware-related problems or guiding them in finding appropriate replacements or repairs. · Collaborating with other teams like the development, sales, or marketing teams to communicate customer feedback and identify areas of improvement. Hands on Experience in Microsoft office (excel, PowerPoint) to represent the reports on basis of client and management requirement. Supporting investors\clients through email on all technical, functional and any issue related to the system Understanding of client requirements and aligning them with system functions (onboarding clients, making amendments according to the client requirement and fitting it in to an application workflow) Coordinate with development team regarding upcoming application software release To work as on-call person who must work on escalated issues, rerun the issues and fix them Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Technical support: 1 year (Required)

As an experienced Application Support Executive, you will be an integral part of our technical team, providing timely and courteous support to customers through various channels such as phone, email, live chat, or our ticketing system. Your responsibilities will include identifying and diagnosing technical issues reported by customers, analyzing symptoms, and finding appropriate solutions. You will play a key role in assisting customers with resolving technical issues related to our products or services, which may involve walking them through step-by-step solutions or remotely accessing their systems to address the problem. It will be essential for you to develop a deep understanding of our company's products or services to accurately and effectively address customer inquiries. Keeping detailed records of customer interactions, inquiries, and provided solutions is crucial for maintaining a knowledge base for future reference. In cases of complex or unresolved issues, you will be responsible for escalating them to higher-level technical support or relevant departments. Furthermore, you will provide basic training to customers on effectively using our products or services and assist them with software updates, patches, and upgrades to ensure their systems are up-to-date and secure. Upholding high-quality service standards and handling customer interactions professionally are paramount in this role. Your feedback collection from customers will be instrumental in improving our products, services, and overall support experience. Your expertise in utilizing remote support tools to troubleshoot customers" computers or devices will be highly valuable, along with your contribution to creating and maintaining a comprehensive knowledge base with solutions to common issues. Moreover, you will collaborate with other teams such as development, sales, or marketing to communicate customer feedback and identify areas for improvement. Experience in Microsoft Office applications, particularly Excel and PowerPoint, to generate reports based on client and management requirements is essential. Additionally, you will support investors/clients via email on all technical and functional issues related to the system. Understanding client requirements and aligning them with system functions, including onboarding clients and making necessary adjustments, will be part of your responsibilities. You will coordinate with the development team regarding upcoming application software releases and be available as an on-call resource to work on escalated issues, rerun problems, and provide solutions promptly. Your role will encompass a wide range of tasks aimed at ensuring customer satisfaction and the smooth operation of our technical support services.,