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Technical Support Executive

Technical Support Executive

Sarv Webs

2 - 3 years

5 - 8 Lacs

Noida

Posted:2 months ago| Platform:

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Skills Required

Compliance Customer satisfaction Technical Support Executive Service Executive Service quality

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Work from Office

Job Type

Full Time

Job Description

Respond to all customer queries (primarily over email/calls) in a timely and comprehensive manner to ensure customer satisfaction. Highlight issues through feedback and recommend changes in workflows, procedures, and service levels, based on customer demands to meet their needs and ensure quality service is given at all times. Adherence to quality and compliance guidelines. Support any new initiatives in the directorate. Balance customer interests with the interests of Sarv.com. Communicates effectively, oral and written to identify and document necessary information that belongs to CPaaS Industry.

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Sarv Webs

www.sarvwebs.com

Information Technology and Services

Kolkata

51-200 Employees

6 Jobs

Key People

Manish Kumar

CEO
Anjali Das

Head of Marketing

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Technical Support Executive

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