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Technical Support Executive

Technical Support Executive

KDK Software India Pvt. Ltd.

2 years

0 Lacs

India

Posted:7 hours ago| Platform:

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Skills Required

support software troubleshooting repairing network resolve procedural testing electrical checks

Work Mode

On-site

Job Type

Full Time

Job Description

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment Job Types: Full-time, Permanent Pay: ₹15,316.80 - ₹30,022.32 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Shift: Day shift Fixed shift Experience: Technical support: 2 years (Required) Language: English (Preferred) Work Location: In person