Ludhiana
INR 4.0 - 7.0 Lacs P.A.
On-site
Full Time
Description: The Area Sales Manager acts as a representation of the brand and the product. He is responsible for growth of sales of product, create engagements for hands-on and ensure correct product usage in clinics so that customers always have the optimal amount of stock for treatment. He is also supposed to motivate customers in-terms of using DPW as the choice of product for all indications that it can cover. Note- Only Candidates having previous experience in Derma segment Can Apply. 1. Territory Mapping – create, maintain and update list of all potential customers in his territory 2. Potential Mapping – Identify which customers are quickest to convert, focus on their coverage 3. Daily Field Calls Planning – Coverage Plan, Demo/education Planning with technical 4. Ensure he always carries the right tools for customer interactions and conversions 5. Work towards and complete targets set for his area. 6. Report his activities , customers met, converted, in-pipeline et on a daily basis. 7. Adhere to reporting formats and processes as set my HO. 8. Maintain a Good Relationship with Existing Clients for repeat business 9. Motivate clients to have DPW products as the core solution they offer in their practice. 10.Work with technical to arrange demos and training as focus group workshops, lunch learn workshops etc 11.Ensure that customer is comfortable with usage of product 12.Execute Sales and Marketing strategies for their assigned territory 13.Organize Training of doctors, FGWs, Institutions on new products to drive revenue growth 14.Should have good knowledge of Products, Scientific Benefits, Merits , Pack and Price, Competitor Products Merits & Demerits 15.Record keeping and reporting, Collecting customer and market feedback and reporting 16.Plan : Stockiest-wise Primary/ Secondary monthly 17.Build and protect the Company image at all times 18.Collecting customer and market feedback as and when it arise Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹700,000.00 per year Benefits: Cell phone reimbursement Schedule: Day shift Application Question(s): Have you ever worked with Derma Division ? What is your Current CTC.? Education: Bachelor's (Preferred) Experience: Derma Segment: 2 years (Required) Direct sales: 2 years (Preferred) total work: 2 years (Required) Sales: 1 year (Required) Work Location: In person
India
INR 2.5 - 3.0 Lacs P.A.
Remote
Full Time
Job Description: We are seeking a skilled Technical Support Engineer to join our team. The candidate will play a pivotal role in ensuring the successful configuration, installation, and ongoing support of advanced derma segment-related products like DermaPen, Cryo-Pen, and PlasmaPen. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-first attitude. Key Responsibilities: Note - Candidates having experience with resolving mobile phone troubleshoot (iPhone - Samsung) Shall be preferred. 1. Device Configuration & Installation: Configure devices and facilitate user account creation by verifying client information through email/phone verification codes. Ensure seamless device registration, allowing clients easy access and visibility of full device details. Handle client support, including providing demo calls and resolving any installation-related issues. 2. Client Support & Troubleshooting: · Provide first-line technical support for clients, resolving any operational issues related to the devices. · Troubleshoot and resolve technical problems, either remotely or on-site, to ensure minimum downtime and high client satisfaction. 5. Documentation & Reporting: · Maintain accurate records of installations, client interactions, device maintenance, and issue resolutions. · Prepare and submit technical reports on device performance, client feedback, and any recurring technical issues. 6. Product Knowledge & Continuous Learning: · Stay up-to-date with the latest advancements in devices. 7. Customer Relationship Management: · Build and maintain strong relationships with clients to ensure their long-term satisfaction with the company's products and services. 8. Qualifications & Skills: Bachelor’s degree in Electronics, Biomedical Engineering, or a related technical field. 2+ years of experience in a technical support or field service role, ideally with medical or aesthetic devices. Hands-on experience with device configuration, installation, and troubleshooting. Strong understanding of skincare technologies and derma devices is preferred. Excellent communication skills with the ability to explain technical issues in simple terms. Problem-solving mindset with a customer-first attitude. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹250,000.00 - ₹300,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Shift: Day shift Education: Bachelor's (Preferred) Experience: Technical support: 2 years (Required) total work: 3 years (Required) Language: Professional English (Required) Work Location: In person
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