Posted:5 hours ago|
Platform:
Remote
Full Time
Roles & Responsibilities for Technical Support Executive: -
· Connecting with the clients and resolving their queries on call, remote desk etc.
· Resolv tickets generated by the clients for their technical requests and problems to maintain the productivity.
· Helps in designing and implementing successful software implementation.
· Keep tracking the user tickets and resolutions.
· Coordinate with the Development team incase of any new feature is required.
Skills Required:-
· Excellent problem solving and troubleshooting skills.
· Excellent communication skills.
· Must have problem solving and process improving mindset.
· Have basic knowledge of programming skills.
· Must have excellent knowledge of Microsoft Office (Word, Excel, etc.)
Job Type: Full-time
Pay: ₹18,000.00 - ₹24,000.00 per month
Ability to commute/relocate:
Education:
Experience:
Language:
Work Location: In person
Edunext Technologies Pvt Ltd
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