Technical Support Executive

1 years

4 - 6 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Join Our Team

We’re seeking talented and passionate professionals to join our passionate team. We employ team members who possess a passion for their work and are enthusiastic and self-motivated. Join us not just to grow your career, but to transform it. Shoot your resume to hr@datstoneglobal.com immediately. Let’s grow together with passion.

Technical Support Executive
1 Vacancy

Full Time

Responsibilities:

  • Provide technical support to clients for website issues, hosting, email setup, and other web-related queries.
  • Diagnose and troubleshoot website errors, CMS and server-related problems.
  • Coordinate with developers to resolve client-reported issues efficiently.
  • Maintain documentation of technical support requests and resolutions
  • Assist in website maintenance, backups, and updates.
  • Provide training and guidance to clients on using their websites or CMS platforms.


Requirements:

+ Strong understanding of web technologies (HTML, CSS, hosting, DNS, cPanel).
+ Basic knowledge of PHP, MySQL, or website deployment preferred.
+ Excellent problem-solving and communication skills.
+ Ability to handle multiple client queries simultaneously.
+ Minimum 1 year of experience (Freshers with strong skills may also apply).

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