Technical Support Executive

As a Technical Support Executive at our company in Indore, your main responsibilities will include: - Providing first-level technical support to operators. - Checking emails and replying with proper messages. - Diagnosing and resolving technical problems promptly and efficiently. - Escalating complex issues to higher-level support teams if necessary. - Training users on new software features and options. - Working in a shift roster. To excel in this role, you should possess the following skills and abilities: - Good analytical and problem-solving skills. - Good verbal and written communication skills. - Customer service orientation. - Time management and multitasking abilities. - Willingness to work in shifts. If you feel that you meet the qualifications for this position and are interested in joining our team, please send your resume to preethipriyanka@bitlasoft.com. This is a full-time job with day and night shifts available. Fluency in English is preferred, and the work will be conducted in person at our office location.,