Work from Office
Full Time
International Non Voice Process | Night Shift & Rotational Week Offs |
Technical Chat Support Experience must | Immediate Joiners Only
We are looking for candidates experienced in providing chat support for international customers in a technical process. This individual will provide customers from international regions with the highest level of support including technical troubleshooting, account maintenance, provide customer education and triage issues to Level-2 and Customer Care team. The ideal candidate must able to understand basic troubleshooting methodologies for a consumer technology product with focus on customer service. They must have the ability to monitor, follow up and take complete ownership of customer issues.
iOPEX
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