About Us We are a growing software product company focused on delivering innovative, scalable, and user-centric solutions for [your domain, e.g., SaaS, FinTech, EdTech]. Our mission is to build reliable and high-quality products, and we’re looking for a driven QA Manager to lead our quality assurance efforts and establish best practices. Role Summary As QA Manager, you will play a pivotal role in ensuring the quality and performance of our software products. This position is ideal for someone with a strong QA background who is ready to step into a leadership role. You’ll be responsible for defining QA strategies, mentoring QA team members, implementing automation, and collaborating closely with cross-functional teams. Key Responsibilities Lead the QA team (manual and automation testers) and oversee day-to-day testing activities. Define and implement QA processes, test strategies, and test plans for product features and releases. Collaborate with Product, Development, and DevOps teams to ensure high-quality delivery. Review requirements and provide test estimates and feedback on testability. Drive test automation initiatives and identify opportunities to improve testing efficiency. Monitor, document, and communicate testing progress, quality metrics, and risk assessments. Conduct root cause analysis of production issues and implement preventive measures. Foster a culture of continuous learning and improvement within the QA team. Requirements Bachelor’s degree in Computer Science, Engineering, or related discipline. 3+ years of experience in software quality assurance. Minimum 1 year experience leading QA efforts or managing a small QA team. Hands-on experience in both manual and automated testing. Knowledge of test automation tools like Selenium, Cypress, or similar. Experience with bug tracking and test management tools (e.g., Jira, TestRail). Familiarity with Agile/Scrum development processes. Strong communication, collaboration, and problem-solving skills. Preferred Skills Experience in a product-based or SaaS company environment. Skilled in performing Manual Testing as well as Security TestingExposure to API testing tools like Postman or RestAssured.Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions).Knowledge of performance testing tools (e.g., JMeter) is a plus. What We Offer Competitive salary and performance incentives Opportunity to lead and grow your own QA team Flexible work hours and hybrid/remote work options Health benefits and wellness initiatives A fast-paced, collaborative, and supportive work culture How to Apply Send your CV to or WhatsApp Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Poojappura, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): No Education: Bachelor's (Preferred) Language: English (Required) Location: Poojappura, Thiruvananthapuram, Kerala (Required) Shift availability: Day Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person Speak with the employer +91 6282490225 Application Deadline: 31/08/2025 Expected Start Date: 01/09/2025
About the Company: Founded in 2018, Picky Assist is a leading product-based company with offices in the USA and India. We offer a ready-to-use, no/low-code, 100% modular software platform that enables customers worldwide to build innovative and scalable solutions without writing a single line of code. Our platform supports a wide range of applications, including Vertical-Specific Conversational CRM, AI Chatbots, Business Analytics, Payment Automation, Commerce Automation, and Connectors, all with record turnaround time (TAT) and without the need for developers. With over 2,000 paying customers across 80+ countries, we are experiencing a rapid growth of 200% month over month. We are now expanding our team and hiring for our Trivandrum, India, branch. For more details about our products and services, visit Job Summary: We are seeking passionate engineers who are eager to learn and build a future-proof career in the no-code/low-code revolution. This role involves working closely with customers worldwide to help them implement CRM and business automation using our no-code software platform while ensuring a high level of customer satisfaction. Responsibilities include building no-code CRM modules, workflows, chatbots, automations, and connectors, as well as integrating our platform with third-party software through APIs using our visual builders. This job does not require extensive programming, as most tasks involve software development using our no/low-code module platform. Key Responsibilities: Identifying customers' requirements and onboarding customers with our no-code software. Integration with 3rd party software using our no code API & Webhook builders/ Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features. Develop and sustain strong customer relationships to enhance satisfaction. Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business Provided technical support and guidance on software features and functionalities. Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience. Minimise the Churn ratio by providing high-quality customer support and experience Qualifications: Bachelor’s degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Excellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator Experience Required: Minimum of 1-3 years of relevant experience as a technical support or freshers with a thorough understanding of software development can also apply. How to Apply Send your CV to or WhatsApp Job Type: Full-time Pay: ₹240,000.00 - ₹480,000.00 per year Benefits: Provident Fund Ability to commute/relocate: Poojappura, Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you currently working,If yes what is the notice period with current company? Have you handled international clients,if yes which all countries? Have you got hands on experience working with API integrations and related activities,if yes for how many years? Education: Bachelor's (Required) Experience: Technical support: 1 year (Preferred) Language: English (Required) Any additional languages (Preferred) Shift availability: Day Shift (Required) Work Location: In person
Role Summary As QA Manager, you will play a pivotal role in ensuring the quality and performance of our software products. This position is ideal for someone with a strong QA background who is ready to step into a leadership role. You’ll be responsible for defining QA strategies, mentoring QA team members, implementing automation, and collaborating closely with cross-functional teams. Key Responsibilities Lead the QA team (manual and automation testers) and oversee day-to-day testing activities. Define and implement QA processes, test strategies, and test plans for product features and releases. Collaborate with Product, Development, and DevOps teams to ensure high-quality delivery. Review requirements and provide test estimates and feedback on testability. Drive test automation initiatives and identify opportunities to improve testing efficiency. Monitor, document, and communicate testing progress, quality metrics, and risk assessments. Conduct root cause analysis of production issues and implement preventive measures. Foster a culture of continuous learning and improvement within the QA team. Requirements Bachelor’s degree in Computer Science, Engineering, or related discipline. 3+ years of experience in software quality assurance. Minimum 1 year experience leading QA efforts or managing a small QA team. Hands-on experience in both manual and automated testing. Knowledge of test automation tools like Selenium, Cypress, or similar. Experience with bug tracking and test management tools (e.g., Jira, TestRail). Familiarity with Agile/Scrum development processes. Strong communication, collaboration, and problem-solving skills. Preferred Skills Experience in a product-based or SaaS company environment. Skilled in performing Manual Testing as well as Security TestingExposure to API testing tools like Postman or RestAssured.Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions).Knowledge of performance testing tools (e.g., JMeter) is a plus. What We Offer Competitive salary and performance incentives Opportunity to lead and grow your own QA team Flexible work hours and hybrid/remote work options Health benefits and wellness initiatives A fast-paced, collaborative, and supportive work culture Job Type: Full-time Pay: From ₹35,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 6282490225