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Happiest Minds Technologies logo

Technical Support Engineer

1 - 5 years

1 - 5 Lacs

Bengaluru

Posted:19 hours ago| Platform: Naukri logo

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Skills Required

End User Support Windows Administration Desktop Support Remote Support Remote Desktop L1 Support Configuration Application Installation Windows Troubleshooting Troubleshooting L2 support Technical Support International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

JD for Windows Administrator: Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management If you feel your profile is matching to above JD please share details along with updated resume to below mail Jakkakamakshi@happiestminds.com Total Experience (L1/L2): Relevant Experience(L1/L2): Current CTC: Expected CTC: Notice: Qualification: Availability on Wednesday (18th June F2F) - Thanks, Kavya

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Happiest Minds Technologies
Happiest Minds Technologies
www.happiestminds.com/

IT Services and IT Consulting

Bengaluru Karnataka

5001-10000 Employees

428 Jobs

    Key People

  • Ashok Soota

    Executive Chairman

  • Nitin Achyut

    CEO

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