0 - 3 years
0 Lacs
Posted:2 days ago|
Platform:
On-site
Full Time
Job Description: Technical Support Executive
Position: Technical Support ExecutiveLocation: Mohali
Job Role:
The Technical Support Executive will be responsible for assisting customers with technical issues, troubleshooting problems, and delivering a high-quality support experience. The role involves addressing queries related to products/services and providing accurate technical solutions.Key Responsibilities:Handle customer queries related to technical issues.Diagnose and troubleshoot hardware/software problems.Provide step-by-step technical assistance.Maintain logs, reports, and documentation.Ensure timely resolution with a customer-first approach.Escalate complex issues to higher support levels when required.Salary & Shift Details:CTC: 20,000 per monthTake-home: 16,500 per monthOvertime: Available as per business requirementShift: Day Shift
Cyitech Search Interactive Solutions Private Limited
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