Technical Subject Matter Expert (Tech SME)

Job Summary:

We are seeking a highly skilled and strongly technical Business Analyst to support the delivery of a new integration platform built on Azure Integration Services. This role requires deep technical understanding of APIs, data structures, integration patterns, and system behaviour. The successful candidate will act as a technical SME, independently analysing systems, defining API and data requirements, documenting end-to-end integration flows, and working within Agile delivery practices.

Key Responsibilities:

Project Coordination and Delivery:

• Support the development and execution of detailed project plans for delivering integrations within agreed timelines and budget.
• Assist the Delivery Manager with day-to-day coordination of technical workstreams.
• Proactively track tasks, dependencies, risks, and milestones across integration activities.
• Manage and maintain work items using Azure DevOps (Azure Boards)PBIs, user stories, tasks, bugs, sprints, and backlogs.
• Work effectively within an Agile delivery environment, participating in stand-ups, sprint planning, backlog refinement, and retrospectives.

Technical Business Analysis:

• Act as a deeply technical BA, collaborating with architects, developers, testers, and stakeholders to capture, refine, and document technical requirements.
• Define and document API contracts, including request/response payloads, data shapes, validation rules, and behaviour across scenarios.
• Capture and document source-to-target data mappings, transformation rules, and business logic.
• Analyse and document end-to-end integration flows, including orchestration logic, routing, message sequencing, and dependencies.
• Demonstrate deep understanding of push/pull, pub/sub, request/response, and event-driven integration patterns.
• Work hands-on with JSON, XML, CSV, and TXT to validate payload structures and analyse data.
• Use Postman to construct, execute, and troubleshoot API calls and integration scenarios.
• Read and interpret C# code at a conceptual level to understand existing logic and system behaviour.
• Use SQL to analyse relational datasets, validate assumptions, and troubleshoot data issues.
• Produce high-quality technical documentation including API specifications, data mappings, transformation logic, error-handling flows, and integration diagrams.
• Facilitate technical workshops, walkthroughs, and Agile ceremonies with domestic and international teams.
• Work independently on technical analysis without relying heavily on developers.

Support Lead Architect:

• Collaborate closely with the Lead Architect to ensure alignment with architectural strategy and design principles.
• Provide technical insights and recommendations to inform design decisions.
• Validate that functional and technical requirements align with the integration architecture.

Required Skills and Experience:

• Minimum 10 years experience as a Technical BA, Systems Analyst, or Integration Analyst.

Mandatory:

• Proven experience delivering complex integration projects involving multiple systems, APIs, middleware, or event-driven architecture.
• Strong experience defining API requirements, data shapes, and endpoint specifications.
• Strong understanding of integration patterns: push/pull, pub/sub, request/response, and event-driven flows.
• Hands-on experience with detailed data mapping and transformation logic.
• Ability to interpret C# code at a high level.
• Expertise working with JSON, XML, CSV, TXT formats.
• Skilled in using Postman for REST API testing and validation.
• Familiarity with Azure Integration Services (Logic Apps, Service Bus, Function Apps, API Management).
• Strong SQL skills for querying, analysing, and validating relational data.
• Experience with Azure DevOps, specifically Azure Boards, for managing PBIs, tasks, bugs, sprints, and Agile workflows.
• Solid experience working in Agile environments, contributing to iterative delivery and participating in Agile ceremonies.
• Excellent communication skills with the ability to explain complex technical concepts clearly.
• Ability to work independently and drive technical analysis autonomously.

Highly Desirable:

• Experience working with Oracle NetSuite ERP or similar ERP systems.

Personal Attributes:

• Highly technical, analytical, and detail-oriented.
• Proactive and self-sufficient with strong problem-solving skills.
• Organised, structured, and methodical in documentation and analysis.
• Collaborative and effective working with cross-functional and international teams.
• Comfortable working in a dynamic, fast-paced Agile environment.

Reporting Structure:

Location: