Technical Project Manager

Essential Requirements:

• 10+ years of overall experience, with 5+ years of experience in Project Management / PMO / Delivery Excellence roles within technology or SaaS organizations.

• Strong understanding of Agile/Scrum practices and tools like Jira, Confluence.

• Hands-on experience in any technical function (QA, development, testing, or project coordination).

• Ability to lead process governance, including documentation, audits, and stakeholder alignment.

• Excellent communication, analytical thinking, and stakeholder management skills.

• Familiarity with DevOps and CMMI/ISO quality frameworks.

• Self-driven, highly organized, and outcome-focused

Project Management & Delivery Oversight

Plan and manage multiple concurrent technology projects across multiple teams.

Collaborate with teams to define project plans, timelines, and resource allocations.

Track progress using Agile tools (Jira, Confluence) and ensure timely delivery.

Generate reports and maintain dashboards on project status, risks, and timelines.

Facilitate daily stand-ups, sprint planning, and retrospectives.

Process Definition & Governance

Design and implement processes for Agile delivery, ticket management, and support workflows. Conduct audits, spot checks, and process reviews to ensure compliance.

Identify delivery bottlenecks and drive continuous improvement.

Agile Coaching & Enablement

Conduct training and workshops on Agile methodologies (Scrum, Kanban).

Coach teams on ceremonies, estimation techniques, and backlog management.

Promote Agile mindset and process maturity across the organization.

Quality & Compliance

Align teams to quality frameworks and standardized practices.

Work with cross-functional teams to ensure audit readiness.

Stakeholder Communication

Serve as the bridge between Engineering, QA, Support, and Product teams

Regularly update leadership on delivery progress, risks, and process gaps Simplify technical progress and status for executive-level reporting