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Gokwik Commerce Solutions
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Technical Program Manager-I

Technical Program Manager-I

Gokwik Commerce Solutions

4 - 6 years

6 - 8 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Web technologies Sales Manager Program Management Javascript Presales E-commerce HTML Management Stakeholder management Solution Architect

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical Program Manager

What You ll Do (aka, The Hustle):

Lead end-to-end technical integration of merchants onto KwikEngage, especially for custom platforms.

Serve as the primary technical point of contact during pre-sales, demonstrating integration capabilities and addressing prospective merchant queries.

Collaborate with merchants to understand their technical setups and define integration requirements.

Partner with engineering, product, and sales teams to scope and execute integrations.

Proactively identify and resolve technical blockers, ensuring smooth onboarding.

Provide expert technical guidance and support to merchants throughout the integration process.

Develop and maintain comprehensive integration documentation and best practices.

Monitor and report on integration progress, ensuring timely and successful delivery

Bridge the gap between business needs and technical execution, ensuring successful

and efficient merchant onboarding

Who You Are:

4-6 years of experience in a Technical Program Management, Solutions Architect, or similar role, preferably within the e-commerce or SaaS industry.

Strong understanding of web technologies (APIs, JavaScript, HTML, CSS) and e-commerce platforms.

Proven ability to manage complex technical projects and integrations.

Excellent communication, interpersonal, and stakeholder management skills.

Ability to translate technical concepts for non-technical audiences and vice-versa.

Problem-solving mindset with a proactive approach to identifying and resolving issues.

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Technical Program Manager-I