Technical Lead

Job Description

As a Technical Lead, you will drive product and service improvements by solving complex challenges and designing, developing, and testing software solutions. You will manage customer requirements, troubleshoot issues, and ensure high-quality deliverables. Leading small teams, you will mentor engineers, optimize workflows, and contribute to process evolution, while overseeing deployments, security, and automation using shell scripting, Python, Ansible, and system administration. This role offers the opportunity to lead innovation and shape the organization's technical direction. You have: Bachelors degree in Engineering with 4 to 6 years of relevant work experience. Retain technical and design knowledge for assigned products and technologies, providing training to lower support teams (Tier 2 and Tier 3). Apply and maintain quality standards, participating in process and tool evolutions and improvements. Apply the SW Care process (especially emergency case handling), contributing to the fastest problem restoration. Proficiency in Shell scripting, Python, Perl, Ansible, RHEL/VMware system configuration, deployment, maintenance, and administration. It would be nice if you also had: Experience building Docker containers and networking. Kubernetes administration experience. Cloud deployment knowledge. Leverages in-depth business knowledge to achieve objectives and integrate relevant areas. Solves complex problems using advanced analytical skills and fresh perspectives. Leads projects or small teams, managing resources and work allocation. Designs, develops, and tests hardware/software systems based on customer requirements. Resolves customer trouble tickets, diagnosing and recommending solutions. Develops controlled software releases, including updates and service packages. Defines software evolution through documentation, change control, and notifications. Manages software release processes and ensures alignment with customer and supplier needs.