Technical Customer Support - Walk-in - Immediate Hiring

1 - 2 years

2 - 3 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

Technical Customer Service (TCS) Associates

Key Responsibilities:

  • Provide

    voice, chat, and email support

    to customers.
  • Troubleshoot

    devices, apps, and Wi-Fi connectivity issues

    .
  • Resolve queries with patience, accuracy, and professionalism.
  • Navigate multiple tools and systems with ease.

Collaborate with cross-functional teams to improve customer experience.

Requirements:

  • Min.

    1 year+ experience

    in Customer Service / Technical Support (Voice/Chat/Email).
  • Strong communication & interpersonal skills.
  • Experience in

    technical/device troubleshooting

    .
  • Flexible with

    night shifts & weekends

    .
  • Positive, resilient, and customer-first attitude.

Muhammad-7358282745

TAHelpdesk@Sutherlandglobal.com

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