Technical Coordinator

Job Description

The Technical Coordinator is responsible for managing and supporting the day-to-day technical operations of the organization. This role includes coordinating with internal teams, vendors, and clients to ensure technical tasks and projects are completed efficiently, within timelines, and with high-quality standards. Coordinate technical activities and ensure seamless communication between departments (Sales, Operations, Service, etc.). Provide technical support and guidance to teams and clients. Schedule, track, and manage technical tasks and ensure timely execution. Maintain documentation and records related to technical operations, complaints, and resolutions. Act as a liaison between the technical team and clients for pre- and post-sales support. Ensure proper installation, servicing, and commissioning procedures are followed. Monitor service tickets or support requests and coordinate appropriate resolution. Assist in preparing technical documentation, reports, proposals, and product manuals. Handle escalation of issues and follow up on unresolved matters. Support new product development teams with coordination tasks as required.