Technical Coordinator

The Technical Coordinator is responsible for managing and supporting the day-to-day technical operations of the organization. This role includes coordinating with internal teams, vendors, and clients to ensure technical tasks and projects are completed efficiently, within timelines, and with high-quality standards.

• Coordinate technical activities and ensure seamless communication between departments (Sales, Operations, Service, etc.).
  
• Provide technical support and guidance to teams and clients.
  
• Schedule, track, and manage technical tasks and ensure timely execution.
  
• Maintain documentation and records related to technical operations, complaints, and resolutions.
  
• Act as a liaison between the technical team and clients for pre- and post-sales support.
  
• Ensure proper installation, servicing, and commissioning procedures are followed.
  
• Monitor service tickets or support requests and coordinate appropriate resolution.
  
• Assist in preparing technical documentation, reports, proposals, and product manuals.
  
• Handle escalation of issues and follow up on unresolved matters.
  
• Support new product development teams with coordination tasks as required.