Job Title: Customer Success Executive Location: Indore CTC: ₹4–6 LPA Experience: Engineering background or relevant experience in technical customer support required. About the Role: We are looking for a proactive and technically sound Customer Service Executive to join our team. This role demands strong communication skills, a customer-first mindset, and the ability to handle technical queries both remotely and on-site. You will act as the primary point of contact for our customers, ensuring quick and effective resolution of their issues while maintaining a high level of customer satisfaction. Key Responsibilities: Customer Interaction: Handle technical queries and complaints over phone, email, or in person. Act as the first point of contact for customers and ensure timely logging and resolution of issues. Technical Support & Site Visits: Understand and resolve technical issues raised by customers. Be willing to travel to client sites for query resolution when required. Ticket Management: Log customer issues accurately in Zoho Desk and assign them to the appropriate internal teams. Coordinate with internal departments to ensure timely ticket resolution. Provide regular updates to customers at every stage of ticket resolution. Ensure closure of tickets and collect customer feedback post engineer visit. Reporting & Communication: Review and discuss customers’ monthly usage reports. Create and submit consolidated monthly usage reports for all customers to management. Actively follow up with customers based on report analysis to ensure optimal usage and satisfaction. Requirements Requirements: Engineering degree or prior experience handling technical customer support. Strong understanding of handling technical complaints and usage data. Proficiency in Zoho Desk or similar ticketing tools. Excellent verbal and written communication skills. Ability to travel when needed for on-site issue resolution. Organized, detail-oriented, and customer-focused. Benefits What We Offer: Competitive compensation in the range of ₹4–6 LPA. A challenging and rewarding environment with opportunities for career growth. Exposure to diverse customers and advanced technical products. Chance to work closely with the product, sales, and engineering teams. Show more Show less
Job Title: Lead Generation Executive Location: Indore CTC: ₹3–5 LPA Experience: Relevant experience required in lead generation, digital marketing, or inside sales. About the Role: We are seeking a dynamic and motivated Lead Generation Executive to join our team. The ideal candidate will be responsible for managing online lead generation activities, initiating contact with potential customers, and coordinating with the sales and technical teams to convert leads into business opportunities. Key Responsibilities: Lead Generation & Outreach: Generate qualified leads through multiple online sources including website, SEO, social media, and other platforms. Send personalized introduction emails and WhatsApp messages to new leads. Client Engagement: Establish initial contact with potential clients and effectively communicate the value proposition. Convince and schedule video calls between clients and the technical/sales team. CRM Management: Maintain and update lead status, customer interactions, and feedback accurately in Zoho CRM. Support Sales Activities: Assist the Sales and Application Engineering teams in preparing proposals, sending follow-up emails, and scheduling appointments. Requirements Requirements: Proven experience in lead generation, digital marketing, or inside sales. Strong understanding of SEO and website management tools. Proficiency with CRM software, preferably Zoho CRM. Excellent written and verbal communication skills. Ability to multitask, stay organized, and follow up diligently. Self-motivated and target-oriented approach. Benefits What We Offer: Competitive CTC between ₹3–5 LPA. Opportunity to work in a fast-growing and dynamic environment. Exposure to B2B industrial and technology domains. Growth opportunities within the sales and marketing functions. Show more Show less
Job Title: Python Engineer Intern Location: Indore (On-site) Duration: 6 Months Stipend: 8000/- Company: Robro Systems About Robro Systems: Robro Systems is a fast-growing industrial automation company specializing in AI-driven solutions for quality inspection, material handling, and production line optimization. We combine cutting-edge technologies with practical industry experience to solve real-world manufacturing challenges. Role Overview: We are looking for a motivated Python Intern to join our development team. The intern will assist in building backend services, automation scripts, and AI data pipelines that power our industrial solutions. This is a great opportunity to work with a team of engineers and innovators in a fast-paced startup environment. Key Responsibilities: Write clean, efficient, and reusable Python code Support in developing and maintaining internal tools and APIs Work on integration of third-party APIs, hardware, and sensors Assist in testing and debugging software modules Collaborate with AI and automation teams on data processing and backend tasks Maintain documentation and follow best coding practices Requirements Requirements: Strong understanding of Python Familiarity with libraries Basic knowledge of databases Good problem-solving skills and a learning mindset Preferred Skills (Good to Have): Exposure to version control (Git) Knowledge of hardware integration Experience with OpenCV or basic ML frameworks What You’ll Get: Real-world project experience with industrial applications Mentorship from experienced engineers and founders Certificate of completion and Letter of Recommendation Opportunity for full-time placement based on performance Show more Show less
Job Title: HR & Admin Manager Location: Indore Company: Robro Systems Experience Required: Min 5 Years Employment Type: Full-Time Reporting to: CEO Compensation: between 6-8 LPA CTC Immediate Joiner required Job Summary: We are looking for a dynamic and proactive HR & Admin Manager to join our team. Experience with Zoho Recruit, Zoho Payroll, and Zoho People will be an added advantage , candidate should be capable of managing day-to-day HR operations and administrative tasks efficiently. Key Responsibilities: Human Resources: Manage end-to-end recruitment using Zoho Recruit Handle onboarding, induction, and employee documentation Maintain and update employee records on Zoho People Process monthly payroll through Zoho Payroll , ensuring compliance with PF, PT, and other statutory requirements Support performance management and appraisal cycles Address employee queries and grievances professionally Administration: Oversee daily office administration and facility management Ensure availability and procurement of office supplies and services Coordinate with vendors, housekeeping, and security personnel Maintain records of attendance, leaves, and asset allocation Support in organizing internal events, meetings, and travel arrangements Requirements Key Skills & Requirements: Proficiency in Zoho Recruit, Payroll, and People modules Strong understanding of HR processes, labor laws, and statutory compliance Excellent communication, coordination, and interpersonal skills Well-organized with attention to detail and ability to multitask Bachelor’s degree in Human Resources, Business Administration, or related field (MBA preferred) Benefits 4th Sat holiday
About Robro Systems: Robro Systems is pioneering advancements in industrial quality control by developing AI-powered, camera-based inspection and monitoring solutions. Our systems enhance inspection accuracy beyond traditional manual methods, reducing error rates by over 95% and providing detailed insights into quality and productivity. We enable manufacturers to make data-driven decisions for improved efficiency and product standards. Job Summary: We are seeking a dynamic and customer-focused Sales and Application Engineer to join our team. The ideal candidate will possess a blend of technical expertise and sales acumen to provide exceptional service to our clients while driving sales initiatives. Responsibilities: - Provide technical support to clients and sales teams. - Conduct product demos and technical presentations. - Troubleshoot and resolve client issues. - Develop and maintain technical sales materials. - Collaborate with cross-functional teams to align sales strategies. Requirements: - Bachelor's degree in Engineering or a related field, or equivalent experience. - 2-3 years of experience in a technical support or sales engineering role, preferably in a similar industry (Automation Industry/Machine vision/FIBC). - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex issues efficiently. - Excellent communication and interpersonal skills, with a customer-centric approach. - Proven track record of meeting or exceeding sales targets. - Flexibility to travel for client meetings or training sessions. - Proficiency in CRM software for managing client interactions and sales activities (Zoho CRM preferred). Benefits: - Career Growth. - Diverse Work Environment. - Balanced Work-life.,
About Robro Systems: Robro Systems is pioneering advancements in industrial quality control by developing AI-powered, camera-based inspection and monitoring solutions. Our systems enhance inspection accuracy beyond traditional manual methods, reducing error rates by over 95% and providing detailed insights into quality and productivity. We enable manufacturers to make data-driven decisions for improved efficiency and product standards. We are seeking a dynamic and customer-focused Sales and Application Engineer to join our team. The ideal candidate will possess a blend of technical expertise and sales acumen to provide exceptional service to our clients while driving sales initiatives. Responsibilities: - Provide technical support to clients and sales teams - Conduct product demos and technical presentations - Troubleshoot and resolve client issues - Develop and maintain technical sales materials - Collaborate with cross-functional teams to align sales strategies Requirements: - Bachelor's degree in Engineering or a related field, or equivalent experience - 2-3 years of experience in a technical support or sales engineering role, preferably in a similar industry (Automation Industry/Machine vision/FIBC) - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex issues efficiently - Excellent communication and interpersonal skills, with a customer-centric approach - Proven track record of meeting or exceeding sales targets - Flexibility to travel for client meetings or training sessions - Proficiency in CRM software for managing client interactions and sales activities (Zoho CRM preferred) Benefits: - Career Growth - Diverse Work Environment - Balanced Work-life,
As the HR & Admin Manager at Robro Systems in Indore, you will be responsible for managing various aspects of human resources and administration. With a minimum of 5 years of experience, you will be reporting directly to the CEO in a full-time capacity. The compensation for this role is between 6-8 LPA CTC, and the company is looking for an immediate joiner. In the realm of Human Resources, your key responsibilities will include managing end-to-end recruitment using Zoho Recruit, handling onboarding, induction, and employee documentation, maintaining and updating employee records on Zoho People, supporting performance management and appraisal cycles, as well as addressing employee queries and grievances professionally. On the administrative front, you will be overseeing daily office administration and facility management, ensuring the availability and procurement of office supplies and services, coordinating with vendors, housekeeping, and security personnel, maintaining records of attendance, leaves, and asset allocation, and supporting in organizing internal events, meetings, and travel arrangements. To excel in this role, you should possess a strong understanding of HR processes, labor laws, and statutory compliance, excellent communication, coordination, and interpersonal skills, be well-organized with attention to detail and the ability to multitask, and hold a Bachelor's degree in Human Resources, Business Administration, or a related field (MBA preferred). In addition to your primary responsibilities, you will also enjoy a benefit of having the 4th Saturday off as a holiday. Join Robro Systems as the HR & Admin Manager to contribute to the growth and success of the organization while managing and enhancing the human resources and administrative functions effectively.,
Company Description Robro Systems transforms industrial equipment into perspective, thinking robots. We are focused on developing "Vision, Intelligence & Control" Solutions for "Technical Textiles" / Industrial Fabrics. The Kiara Vision Platform is changing what machine vision can do by augmenting blind machineries with the power of sight. Our customers are industrial manufacturers who augment our vision technology into their production lines and work with us to continuously enhance their processes. We need to consistently counsel them, advise them, sell them, service them and understand them to serve their needs as best as we can through our technology, through our Products and services. Role Description This is a full-time on-site Key Account Manager role located in Indore with frequent travel. The Key Account Manager will be responsible for managing key accounts, developing business plans, providing exceptional customer service, and utilizing analytical skills to ensure successful account management. Qualifications Strong Analytical Skills Experience in Key Accounts and Account Management Proficiency in Business Planning Excellent Customer Service abilities Additional beneficial qualifications include a background in industrial processes, quality control, or artificial intelligence.
Company Description Robro Systems transforms industrial equipment into perspective, thinking robots. We are focused on developing "Vision, Intelligence & Control" Solutions for "Technical Textiles" / Industrial Fabrics. The Kiara Vision Platform is changing what machine vision can do by augmenting blind machineries with the power of sight. Our customers are industrial manufacturers who augment our vision technology into their production lines and work with us to continuously enhance their processes. We need to consistently counsel them, advise them, sell them, service them and understand them to serve their needs as best as we can through our technology, through our Products and services. Role Description This is a full-time on-site role for a Knowledge Base Documentation Specialist, located in Indore. The specialist will be responsible for developing and managing the knowledge base, ensuring all content is up-to-date and accurate. Daily tasks include gathering, analyzing, and documenting information, and providing customer service and support by sharing knowledge effectively. You will communicate with different departments to ensure comprehensive documentation and continuous improvement of resources. Qualifications Strong Knowledge Management and Knowledge Sharing skills Technical understanding of AI and Automation / IT Products Excellent Analytical Skills Effective Communication skills Proficient in Customer Service Bachelor’s degree in a relevant field preferred
Company Description Robro Systems transforms industrial equipment into perspective, thinking robots. We are focused on developing "Vision, Intelligence & Control" Solutions for "Technical Textiles" / Industrial Fabrics. The Kiara Vision Platform is changing what machine vision can do by augmenting blind machineries with the power of sight. Our customers are industrial manufacturers who augment our vision technology into their production lines and work with us to continuously enhance their processes. We need to consistently counsel them, advise them, sell them, service them and understand them to serve their needs as best as we can through our technology, through our Products and services. Role Description This is a full-time on-site Channel Sales Manager role located in Indore with frequent travel. The Channel Sales Manager will be responsible for managing indirect sales through partners, OEMs, machine manufacturers, system integrators, associations etc. The Channel Sales Manager is responsible for generating revenue through partners and channels and managing them with satisfaction. Qualifications Strong Analytical Skills Experience in Channel Sales, Account Management, Partner Management, Business Development Proficiency in Business Planning & Revenue Generation Excellent Customer Service abilities Additional beneficial qualifications include a background in industrial processes, quality control, or artificial intelligence.
Job Description: Robro Systems is a company that specializes in transforming industrial equipment into intelligent robots with a focus on developing "Vision, Intelligence & Control" Solutions for "Technical Textiles" / Industrial Fabrics. The Kiara Vision Platform is a groundbreaking technology that enhances blind machineries with vision capabilities, revolutionizing the potential of machine vision. As a Channel Sales Manager at Robro Systems, you will play a vital role in managing indirect sales through various partners such as OEMs, machine manufacturers, system integrators, and associations. This full-time on-site position based in Indore will require frequent travel to engage and support partners effectively. Your primary responsibility will be to generate revenue through these channels and ensure their satisfaction through excellent management. To excel in this role, you should possess strong analytical skills and have prior experience in Channel Sales, Account Management, Partner Management, and Business Development. Proficiency in Business Planning and Revenue Generation is essential, along with excellent customer service abilities. Additionally, a background in industrial processes, quality control, or artificial intelligence would be beneficial for this position. If you are passionate about leveraging cutting-edge technology to enhance industrial processes and are adept at building strong partnerships to drive revenue growth, then this role at Robro Systems could be the perfect fit for you. Join us in our mission to empower industrial manufacturers with innovative vision technology and contribute to the continuous enhancement of production processes.,
Job Title: Tech Support Manager Department: Technical Support Location: Indore (On-site) Experience: 4–5 Years Company: Robro Systems Website:www.robrosystems.com About Robro Systems Robro Systems is a fast-growing innovator in AI-powered automation and machine vision, specializing in web inspection for technical textiles. Our flagship product, the Kiara Web Inspection System, empowers manufacturers with real-time defect detection, driving operational efficiency and quality control. At Robro, we are driven by Vision, Intelligence, and Control. Role Overview We are seeking a proactive and experienced Tech Support Manager to lead our technical support operations. The ideal candidate will have hands-on experience with support ticketing systems—preferably Zoho Desk—and strong leadership skills to manage the support lifecycle. This role involves team coordination, ticket prioritization, issue resolution, knowledge base integration, and continuous improvement of support workflows. Key Responsibilities Lead and manage the technical support team to ensure timely resolution of customer issues. Oversee and optimize the Zoho Desk ticketing system—workflow configuration, SLA management, and reporting. Track and analyze support metrics to improve team performance and customer satisfaction. Collaborate with cross-functional teams (Engineering, QA, and Product) to escalate and resolve complex issues. Maintain and enhance the internal knowledge base, including SOPs, FAQs, and troubleshooting guides. Train and mentor junior support engineers to improve skills and consistency. Communicate effectively with clients to manage expectations, provide status updates, and ensure high-quality service delivery. Provide strategic input on improving product usability and customer experience based on support feedback. Requirements Must-Have Qualifications: B.E. or B.Tech in Engineering, Computer Science, or related technical discipline. 4–5 years of experience in technical support, with at least 2 years in a managerial or team lead role. Hands-on experience with Zoho Desk or similar ticketing platforms. Strong communication, analytical, and problem-solving skills. Ability to manage multiple priorities and lead a team in a fast-paced environment. Preferred: Background in industrial automation, manufacturing systems, or machine vision technologies. Experience working with cross-functional product and QA teams. Familiarity with knowledge management practices and tools.
Job Title: Testing Intern Department: Quality Assurance / Testing Location: Indore (On-site) Duration: 3–6 Months Internship Stipend: As per company policy Company: Robro Systems Website: www.robrosystems.com About Robro Systems Robro Systems is a fast-growing innovator in AI-powered automation and machine vision, specializing in web inspection for technical textiles. Our flagship product, the Kiara Web Inspection System, empowers manufacturers with real-time defect detection, driving operational efficiency and quality control. Role Overview We are looking for a detail-oriented and enthusiastic Testing Intern to join our QA team. The role involves testing our machine vision and automation software, identifying bugs, documenting issues, and working closely with developers to ensure product quality. This is an excellent opportunity for someone passionate about quality assurance and eager to learn in a fast-paced environment. Key Responsibilities Execute manual testing for software modules and features. Identify, document, and track bugs using issue-tracking tools. Collaborate with developers to reproduce and resolve issues. Assist in preparing test cases, test scenarios, and test data. Support in regression and functional testing before product releases. Provide feedback to improve software usability and performance. Required Skills & Qualifications Pursuing or recently completed B. Tech / Degree in Computer Science, IT, Electronics, or related field. Basic understanding of software testing concepts and methodologies. Familiarity with defect tracking tools (e.g., JIRA, Zoho Projects) is a plus. Good problem-solving skills and attention to detail. Ability to work in a team as well as independently. Perks & Benefits Hands-on experience with real-world AI and automation software testing. Mentorship from experienced QA engineers and developers. Internship completion certificate. Potential for full-time employment based on performance.
The Testing Intern position at Robro Systems in Indore is a 36-month internship opportunity within the Quality Assurance / Testing department. As a Testing Intern, you will be responsible for conducting manual testing of machine vision and automation software, with a focus on identifying bugs, documenting issues, and collaborating with developers to maintain product quality standards. This role is ideal for individuals who are detail-oriented, passionate about quality assurance, and eager to learn in a dynamic and fast-paced environment. Key Responsibilities: - Perform manual testing on software modules and features. - Identify, document, and track bugs using issue-tracking tools. - Work closely with developers to reproduce and resolve issues. - Assist in creating test cases, test scenarios, and test data. - Support regression and functional testing prior to product releases. - Offer feedback to enhance software usability and performance. Required Skills & Qualifications: - Currently pursuing or recently completed a degree in Computer Science, IT, Electronics, or a related field. - Basic knowledge of software testing concepts and methodologies. - Experience with defect tracking tools such as JIRA or Zoho Projects is advantageous. - Strong problem-solving abilities and keen attention to detail. - Ability to collaborate effectively within a team and work independently. Perks & Benefits: - Gain practical experience in testing real-world AI and automation software. - Receive mentorship from experienced QA engineers and developers. - Obtain an internship completion certificate. - Potential for full-time employment based on performance. Join Robro Systems as a Testing Intern to contribute to the advancement of AI-powered automation and machine vision technologies while honing your testing skills in a supportive and innovative work environment.,
Sales & Application Engineer Location: Indore, M.P. | Department: Sales & Technical Support About Robro Systems Robro Systems is pioneering advancements in industrial quality control by developing AI-powered, camera-based inspection and monitoring solutions. Our systems enhance inspection accuracy beyond traditional manual methods, reducing error rates by over 95% and providing detailed insights into quality and productivity. We empower manufacturers to make data-driven decisions for improved efficiency and product standards. Job Summary We are looking for a dynamic, customer-focused Sales & Application Engineer who combines technical expertise with strong sales acumen. The ideal candidate will be responsible for delivering technical support, conducting product demonstrations, and building strong client relationships while driving sales growth. Key Responsibilities • Provide assistance to clients and internal sales teams. • Conduct product demonstrations and deliver technical presentations to prospective and existing clients. • Prepare and maintain technical sales materials and documentation. • Collaborate with cross-functional teams to ensure seamless alignment of sales strategies and customer requirements. Requirements • Bachelor’s degree in Engineering (or related field) or equivalent experience. • 2–3 years of experience in technical support or sales engineering, preferably in Automation Industry or Machine Vision. • Strong technical aptitude and problem-solving skills for diagnosing complex issues. • Excellent communication and interpersonal skills with a customer-centric approach. • Proven track record of achieving or exceeding sales targets. • Flexibility to travel for client meetings, installations, or training sessions. • Proficiency in CRM tools (Zoho CRM preferred). What We Offer ✔ Competitive Pay ✔ Career Growth Opportunities ✔ Diverse and Collaborative Work Environment ✔ Balanced Work-Life Culture
Job Title: Lead Generation and Nurturing Specialist Department: Sales & Business Development Location: Indore (On-site) Job Type: Full-Time Company: Robro Systems Website: www.robrosystems.com About Robro Systems Robro Systems is a pioneer in AI-powered automation and machine vision solutions, specializing in industrial inspection systems. Our cutting-edge technology empowers manufacturers to enhance quality, reduce waste, and optimize production processes. Join our team to be part of an innovative company shaping the future of smart manufacturing. Role Overview We are seeking a highly motivated Lead Generation and Nurturing Specialist to join our growing sales team. The role focuses on identifying, qualifying, and nurturing potential leads to build a strong sales pipeline. You will be responsible for developing and executing strategies to engage prospects, understand their needs, and convert them into qualified opportunities for the sales team. The ideal candidate is proactive, results-driven, and excels at building relationships through various communication channels. Key Responsibilities Research, identify, and generate new business leads through multiple channels (calls, emails, social media, and networking). Qualify inbound and outbound leads based on predefined criteria. Nurture prospects through regular communication, providing relevant information and solutions. Maintain accurate and detailed records of all interactions in the CRM. Develop personalized email campaigns and follow-up sequences for lead engagement. Collaborate with the sales team to hand off qualified leads for closure. Stay updated on industry trends, competitor activities, and market insights. Achieve monthly and quarterly lead generation and conversion targets. Requirements Bachelor’s or Master’s in Sales, Marketing, Business Administration, or a related field. Proven experience in lead generation, inside sales, or B2B business development (Preferring experience in Industrial Automation, Manufacturing systems or Machine Vision Technologies). Strong understanding of CRM tools (e.g., Zoho CRM, Salesforce) and lead management workflows. Excellent verbal and written communication skills. Ability to research and identify potential clients effectively. Knowledge of email automation tools and social media outreach strategies. Self-driven, organized, and able to meet deadlines in a fast-paced environment. Benefits Competitive Pay aligned with your skills and performance. Casual Work Environment with an open start-up culture. Balanced Work-Life to ensure personal well-being. Opportunity to live in India’s Cleanest City – Indore . Growth opportunities with exposure to AI-driven automation and machine vision solutions .