Job Title: Customer Success Executive Location: Indore CTC: ₹4–6 LPA Experience: Engineering background or relevant experience in technical customer support required. About the Role: We are looking for a proactive and technically sound Customer Service Executive to join our team. This role demands strong communication skills, a customer-first mindset, and the ability to handle technical queries both remotely and on-site. You will act as the primary point of contact for our customers, ensuring quick and effective resolution of their issues while maintaining a high level of customer satisfaction. Key Responsibilities: Customer Interaction: Handle technical queries and complaints over phone, email, or in person. Act as the first point of contact for customers and ensure timely logging and resolution of issues. Technical Support & Site Visits: Understand and resolve technical issues raised by customers. Be willing to travel to client sites for query resolution when required. Ticket Management: Log customer issues accurately in Zoho Desk and assign them to the appropriate internal teams. Coordinate with internal departments to ensure timely ticket resolution. Provide regular updates to customers at every stage of ticket resolution. Ensure closure of tickets and collect customer feedback post engineer visit. Reporting & Communication: Review and discuss customers’ monthly usage reports. Create and submit consolidated monthly usage reports for all customers to management. Actively follow up with customers based on report analysis to ensure optimal usage and satisfaction. Requirements Requirements: Engineering degree or prior experience handling technical customer support. Strong understanding of handling technical complaints and usage data. Proficiency in Zoho Desk or similar ticketing tools. Excellent verbal and written communication skills. Ability to travel when needed for on-site issue resolution. Organized, detail-oriented, and customer-focused. Benefits What We Offer: Competitive compensation in the range of ₹4–6 LPA. A challenging and rewarding environment with opportunities for career growth. Exposure to diverse customers and advanced technical products. Chance to work closely with the product, sales, and engineering teams. Show more Show less

Job Title: Lead Generation Executive Location: Indore CTC: ₹3–5 LPA Experience: Relevant experience required in lead generation, digital marketing, or inside sales. About the Role: We are seeking a dynamic and motivated Lead Generation Executive to join our team. The ideal candidate will be responsible for managing online lead generation activities, initiating contact with potential customers, and coordinating with the sales and technical teams to convert leads into business opportunities. Key Responsibilities: Lead Generation & Outreach: Generate qualified leads through multiple online sources including website, SEO, social media, and other platforms. Send personalized introduction emails and WhatsApp messages to new leads. Client Engagement: Establish initial contact with potential clients and effectively communicate the value proposition. Convince and schedule video calls between clients and the technical/sales team. CRM Management: Maintain and update lead status, customer interactions, and feedback accurately in Zoho CRM. Support Sales Activities: Assist the Sales and Application Engineering teams in preparing proposals, sending follow-up emails, and scheduling appointments. Requirements Requirements: Proven experience in lead generation, digital marketing, or inside sales. Strong understanding of SEO and website management tools. Proficiency with CRM software, preferably Zoho CRM. Excellent written and verbal communication skills. Ability to multitask, stay organized, and follow up diligently. Self-motivated and target-oriented approach. Benefits What We Offer: Competitive CTC between ₹3–5 LPA. Opportunity to work in a fast-growing and dynamic environment. Exposure to B2B industrial and technology domains. Growth opportunities within the sales and marketing functions. Show more Show less

Job Title: Python Engineer Intern Location: Indore (On-site) Duration: 6 Months Stipend: 8000/- Company: Robro Systems About Robro Systems: Robro Systems is a fast-growing industrial automation company specializing in AI-driven solutions for quality inspection, material handling, and production line optimization. We combine cutting-edge technologies with practical industry experience to solve real-world manufacturing challenges. Role Overview: We are looking for a motivated Python Intern to join our development team. The intern will assist in building backend services, automation scripts, and AI data pipelines that power our industrial solutions. This is a great opportunity to work with a team of engineers and innovators in a fast-paced startup environment. Key Responsibilities: Write clean, efficient, and reusable Python code Support in developing and maintaining internal tools and APIs Work on integration of third-party APIs, hardware, and sensors Assist in testing and debugging software modules Collaborate with AI and automation teams on data processing and backend tasks Maintain documentation and follow best coding practices Requirements Requirements: Strong understanding of Python Familiarity with libraries Basic knowledge of databases Good problem-solving skills and a learning mindset Preferred Skills (Good to Have): Exposure to version control (Git) Knowledge of hardware integration Experience with OpenCV or basic ML frameworks What You’ll Get: Real-world project experience with industrial applications Mentorship from experienced engineers and founders Certificate of completion and Letter of Recommendation Opportunity for full-time placement based on performance Show more Show less

Job Title: HR & Admin Manager Location: Indore Company: Robro Systems Experience Required: Min 5 Years Employment Type: Full-Time Reporting to: CEO Compensation: between 6-8 LPA CTC Immediate Joiner required Job Summary: We are looking for a dynamic and proactive HR & Admin Manager to join our team. Experience with Zoho Recruit, Zoho Payroll, and Zoho People will be an added advantage , candidate should be capable of managing day-to-day HR operations and administrative tasks efficiently. Key Responsibilities: Human Resources: Manage end-to-end recruitment using Zoho Recruit Handle onboarding, induction, and employee documentation Maintain and update employee records on Zoho People Process monthly payroll through Zoho Payroll , ensuring compliance with PF, PT, and other statutory requirements Support performance management and appraisal cycles Address employee queries and grievances professionally Administration: Oversee daily office administration and facility management Ensure availability and procurement of office supplies and services Coordinate with vendors, housekeeping, and security personnel Maintain records of attendance, leaves, and asset allocation Support in organizing internal events, meetings, and travel arrangements Requirements Key Skills & Requirements: Proficiency in Zoho Recruit, Payroll, and People modules Strong understanding of HR processes, labor laws, and statutory compliance Excellent communication, coordination, and interpersonal skills Well-organized with attention to detail and ability to multitask Bachelor’s degree in Human Resources, Business Administration, or related field (MBA preferred) Benefits 4th Sat holiday

About Robro Systems: Robro Systems is pioneering advancements in industrial quality control by developing AI-powered, camera-based inspection and monitoring solutions. Our systems enhance inspection accuracy beyond traditional manual methods, reducing error rates by over 95% and providing detailed insights into quality and productivity. We enable manufacturers to make data-driven decisions for improved efficiency and product standards. Job Summary: We are seeking a dynamic and customer-focused Sales and Application Engineer to join our team. The ideal candidate will possess a blend of technical expertise and sales acumen to provide exceptional service to our clients while driving sales initiatives. Responsibilities: - Provide technical support to clients and sales teams. - Conduct product demos and technical presentations. - Troubleshoot and resolve client issues. - Develop and maintain technical sales materials. - Collaborate with cross-functional teams to align sales strategies. Requirements: - Bachelor's degree in Engineering or a related field, or equivalent experience. - 2-3 years of experience in a technical support or sales engineering role, preferably in a similar industry (Automation Industry/Machine vision/FIBC). - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex issues efficiently. - Excellent communication and interpersonal skills, with a customer-centric approach. - Proven track record of meeting or exceeding sales targets. - Flexibility to travel for client meetings or training sessions. - Proficiency in CRM software for managing client interactions and sales activities (Zoho CRM preferred). Benefits: - Career Growth. - Diverse Work Environment. - Balanced Work-life.,

As the HR & Admin Manager at Robro Systems in Indore, you will be responsible for managing various aspects of human resources and administration. With a minimum of 5 years of experience, you will be reporting directly to the CEO in a full-time capacity. The compensation for this role is between 6-8 LPA CTC, and the company is looking for an immediate joiner. In the realm of Human Resources, your key responsibilities will include managing end-to-end recruitment using Zoho Recruit, handling onboarding, induction, and employee documentation, maintaining and updating employee records on Zoho People, supporting performance management and appraisal cycles, as well as addressing employee queries and grievances professionally. On the administrative front, you will be overseeing daily office administration and facility management, ensuring the availability and procurement of office supplies and services, coordinating with vendors, housekeeping, and security personnel, maintaining records of attendance, leaves, and asset allocation, and supporting in organizing internal events, meetings, and travel arrangements. To excel in this role, you should possess a strong understanding of HR processes, labor laws, and statutory compliance, excellent communication, coordination, and interpersonal skills, be well-organized with attention to detail and the ability to multitask, and hold a Bachelor's degree in Human Resources, Business Administration, or a related field (MBA preferred). In addition to your primary responsibilities, you will also enjoy a benefit of having the 4th Saturday off as a holiday. Join Robro Systems as the HR & Admin Manager to contribute to the growth and success of the organization while managing and enhancing the human resources and administrative functions effectively.,

About Robro Systems: Robro Systems is pioneering advancements in industrial quality control by developing AI-powered, camera-based inspection and monitoring solutions. Our systems enhance inspection accuracy beyond traditional manual methods, reducing error rates by over 95% and providing detailed insights into quality and productivity. We enable manufacturers to make data-driven decisions for improved efficiency and product standards. We are seeking a dynamic and customer-focused Sales and Application Engineer to join our team. The ideal candidate will possess a blend of technical expertise and sales acumen to provide exceptional service to our clients while driving sales initiatives. Responsibilities: - Provide technical support to clients and sales teams - Conduct product demos and technical presentations - Troubleshoot and resolve client issues - Develop and maintain technical sales materials - Collaborate with cross-functional teams to align sales strategies Requirements: - Bachelor's degree in Engineering or a related field, or equivalent experience - 2-3 years of experience in a technical support or sales engineering role, preferably in a similar industry (Automation Industry/Machine vision/FIBC) - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex issues efficiently - Excellent communication and interpersonal skills, with a customer-centric approach - Proven track record of meeting or exceeding sales targets - Flexibility to travel for client meetings or training sessions - Proficiency in CRM software for managing client interactions and sales activities (Zoho CRM preferred) Benefits: - Career Growth - Diverse Work Environment - Balanced Work-life,

Company Description Robro Systems transforms industrial equipment into perspective, thinking robots. We are focused on developing "Vision, Intelligence & Control" Solutions for "Technical Textiles" / Industrial Fabrics. The Kiara Vision Platform is changing what machine vision can do by augmenting blind machineries with the power of sight. Our customers are industrial manufacturers who augment our vision technology into their production lines and work with us to continuously enhance their processes. We need to consistently counsel them, advise them, sell them, service them and understand them to serve their needs as best as we can through our technology, through our Products and services. Role Description This is a full-time on-site Key Account Manager role located in Indore with frequent travel. The Key Account Manager will be responsible for managing key accounts, developing business plans, providing exceptional customer service, and utilizing analytical skills to ensure successful account management. Qualifications Strong Analytical Skills Experience in Key Accounts and Account Management Proficiency in Business Planning Excellent Customer Service abilities Additional beneficial qualifications include a background in industrial processes, quality control, or artificial intelligence.