Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Safetek Fire Systems is a prestigious wholesale trader and retailer known for providing high-quality fire safety products, including Fire Alarms, Fire Hose Boxes, Branch Pipes, Fire Hose Reels, and more. We are dedicated to delivering exceptional fire safety solutions to ensure the security and safety of our clients' premises.

Role Description

This is a full-time, on-site role for a Technical Assistant located in Trivandrum. The Technical Assistant will be responsible for providing technical support, offering assistance with troubleshooting, and addressing customer service inquiries. The role involves daily tasks such as analyzing technical issues, ensuring effective communication with clients, and maintaining accurate records of technical support activities.

Qualifications

  • Experience in providing Technical Assistance and Technical Support
  • Strong Analytical Skills for problem-solving and troubleshooting
  • Effective Communication skills for interacting with clients and team members
  • Customer Service skills to address inquiries and ensure client satisfaction
  • Ability to work efficiently on-site in Trivandrum
  • Relevant technical certifications or a degree in a related field is a plus
  • Proficiency in using technical support software and tools

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