Posted:4 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As a Technical Assistant, you will play a crucial role in supporting the technical team with their day-to-day operations, troubleshooting, and administrative tasks. Your responsibilities will include: - Assisting in the installation, maintenance, and troubleshooting of technical systems and equipment. - Providing support for software, hardware, and network-related issues. - Maintaining and updating technical documentation, manuals, and reports. - Collaborating with technical teams to perform testing, research, and analysis. - Supporting users with IT and technical queries, ensuring prompt resolution. - Conducting data entry, managing databases, and generating reports as required. - Ensuring compliance with company policies and technical standards. - Performing inventory checks for technical tools, equipment, and software licenses. - Assisting in training staff on technical processes and system usage. - Staying updated on industry trends and emerging technologies. Qualifications & Skills: - Education: Bachelor's degree or Diploma in Engineering, IT, Computer Science, or a related field. - Experience: 2 years of experience in a technical support or assistant role (preferred). - Strong troubleshooting and problem-solving skills. - Basic knowledge of IT systems, networking, or engineering concepts. - Proficiency in Microsoft Office, database management, and documentation tools. - Ability to work independently and as part of a team. - Excellent communication and organizational skills. - Attention to detail and a proactive approach to tasks.,

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