Technical Architect CRM

Role & responsibilities

Solution Design & Architecture

• Architect end-to-end technology solutions for Sales and Recruitment operations, ensuring system performance, scalability, and integration.
• Lead design workshops, capture business requirements, and translate them into modern, future-proof architecture.
• Deliver architecture documentation, data flow diagrams, integration patterns, and security frameworks.

System Integration & Optimization

• Align CRM, ATS, marketing automation tools, analytics platforms, and internal apps into a powerful, connected ecosystem.
• Identify inefficiencies and engineer enhancements that improve productivity, reduce manual effort, and optimize workflows.
• Establish standards and governance for data quality, interoperability, and system adoption.

Innovation & Delivery Leadership

• Evaluate emerging technologies to drive competitive advantage in talent acquisition and sales execution.
• Partner with Product, Engineering, Security, and Vendor Teams to deliver solutions on time and within budget.
• Provide technical oversight during implementation, testing, and release management.

Strategic Business Partnership

• Act as a trusted advisor to Sales and Recruitment leaders, ensuring outcomes directly support revenue, productivity, and service excellence. • Develop roadmaps aligned with business goals, compliance needs, and digital transformation priorities.

Preferred candidate profile

• Proven experience as Technical Architect, Solution Architect, or Senior Engineer in SalesTech, RecTech, or CRM/ATS environments
• Strong understanding of CRM platforms (Salesforce, Microsoft Dynamics, etc.) and ATS tools
• Expertise in integration technologies (APIs, middleware, automation platforms)
• Knowledge of data architecture, reporting, and analytics tools
• Ability to communicate complex technical concepts clearly and persuasively
• Certifications in architecture, cloud, or CRM platforms an asset