Tech Support Engineer – Surface Finishing ( Electroplating Chemicals)

1 - 5 years

4 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Name:

Role Summary

Key Responsibilities

  • Install and implement Company processes at customer sites
  • Monitor process parameters and conduct troubleshooting when required
  • Provide customer training on Company technologies and solutions
  • Conduct regular process reviews and adjustments to optimize results
  • Perform business intelligence activities including customer trend analysis, competitor updates, and identifying new opportunities
  • Manage and execute process trials at customer locations
  • Deliver technical troubleshooting and support to resolve customer issues

Qualifications & Experience

Skills & Knowledge

  • Strong technical support and troubleshooting skills
  • Proficient in MS Office applications
  • Good communication skills in English (Reading/Writing/Speaking)
  • Strong analytical and problem-solving skills.

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